Business Details
50+ Years
experience
Your Trusted Insurance Broker in Ramsgate
Established in 1969, we are one of the longest-serving insurance brokers in Thanet, East Kent. As a family-run business with over 40 years of experience, we pride ourselves on delivering competitive premiums while maintaining a loyal customer base. Our membership in Broker Network grants access to exclusive agencies, enabling us to offer tailored policies across commercial and personal insurance sectors. We specialise in understanding individual client needs through face-to-face consultations, from quotation to claims resolution. Our team combines deep local knowledge with industry expertise to provide comprehensive coverage for businesses and individuals. We maintain rigorous compliance with regulatory standards under the Financial Conduct Authority (FCA No. 305442).Our approach prioritises transparency, ensuring clients receive appropriate cover without hidden fees. With dedicated advisors handling both personal and commercial accounts, we offer specialist knowledge across multiple insurance categories. Our office in Ramsgate's Queen Street provides convenient access for local clients seeking expert guidance. We continually adapt to industry changes while preserving the personal service that defines our reputation. Our commitment to client satisfaction remains unwavering, supported by our proven track record in resolving disputes and managing claims efficiently.
Services
Business Insurance
Public & Employers Liability
Property Owners Insurance
Professional Indemnity
Land Liability Insurance
Fleet Insurance
Events Insurance
Commercial Vehicle Insurance
Motor Trade Insurance
Home Insurance
Details
- Year established: 1969
Highlights and features
- We have over 40 years of experience in the insurance industry
- Family-run business with personalized service approach
- Member of Broker Network for exclusive agency access
- Tailored insurance policies to individual client requirements
- Face-to-face service from quotation through to claims resolution
Associations and certifications
- Financial Conduct Authority
Services
Business Insurance
We provide comprehensive business insurance solutions tailored to individual company needs. Covering shops, restaurants, building firms and offices, our policies include buildings, contents, stock, liability and business interruption protection. Our advisors visit premises to understand specific requirements and source appropriate market coverage.
Public & Employers Liability Insurance
This essential protection covers businesses against claims from third-party injuries or property damage. Available for trades including builders, plumbers and electricians, it includes plant hire, goods in transit and commercial legal expenses. We ensure appropriate coverage levels for your specific operations.
Property Owners Insurance
Specialist insurance for commercial premises owners and landlords. Covering shops, restaurants, buy-to-lets and holiday homes, our policies address the unique risks of commercial property ownership. We access major insurers to secure competitive rates for single properties or large portfolios.
Professional Indemnity Insurance
Protecting professionals who provide advice, this insurance covers claims from negligent services or advice. Suitable for consultants, architects and advisors, it includes libel, confidentiality breaches and data loss. We help determine appropriate coverage through detailed risk assessment.
Land Liability Insurance
This specialist insurance protects landowners from liability claims arising from injuries on their property. Covering development land, woodlands and grazing areas, it prevents costly legal battles. We can integrate this with existing commercial premises policies for comprehensive protection.
People
Ian
Owner / Manager
With 25 years' experience at Pennant Insurance, Ian manages commercial clients and office operations. He transitioned from his father Alan's leadership in 2023, maintaining the family's commitment to quality service. Ian combines industry expertise with personal client relationships.
Amanda
Sales & Marketing
Amanda handles marketing and new business after returning from maternity leave. Having started as an apprentice, she brings deep institutional knowledge and fresh perspective. She manages social media and rebranding initiatives while maintaining client relationships.
Naomi
Senior Insurance Advisor
With eight years' experience, Naomi advises on personal and commercial insurance. Her background in hospitality management brings practical insights to business coverage. She specialises in matching complex client needs with appropriate policy solutions.
Mollie
Trainee Advisor
Newly qualified from school, Mollie focuses on personal lines insurance while completing her apprenticeship. She handles motor, household and travel insurance with enthusiasm, bringing contemporary perspectives to traditional insurance practices.
Questions
What types of insurance do you offer?
We provide comprehensive commercial and personal insurance including business, liability, property owners, professional indemnity, fleet, and motor trade insurance, alongside home, travel and breakdown cover.
How do you tailor insurance policies to individual needs?
Our advisors conduct detailed consultations to understand specific requirements, visiting business premises when necessary. We access multiple insurers to create customised coverage solutions for both personal and commercial clients.
Do you specialise in any particular insurance sectors?
We have particular expertise in commercial property insurance, land liability coverage, and specialist business insurance for tradespeople. Our team also excels in professional indemnity and fleet vehicle policies.
How do you handle insurance claims?
We provide ongoing support throughout the claims process, leveraging our broker relationships to ensure efficient resolution. Our face-to-face service continues from initial quotation through any subsequent claims handling.
Are you regulated by industry authorities?
Yes, we operate under the Financial Conduct Authority's regulation (No. 305442), maintaining strict compliance standards. This authorisation ensures our clients receive properly regulated insurance advice and services.
Reviews (2)
Kent Beds & Sofas
Sep 14, 2021
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Positive:Professionalism,Responsiveness
As a business weve been using Ian and the team at Pennant for the past 10 years. Reliable, professional and good old fashioned service from this company.
As a business weve been using Ian and the team at Pennant for the past 10 years. Reliable, professional and good old fashioned service from this company.
Paul Hawkesford
Sep 30, 2019
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I always had Alan from Pennetts Insureance for motor taders and never let me down ever best people in there to help u if needed and good on phone never let me down
