Business Details
Emergency
services
Your Trusted Business Insurance Partner in London
We are a globally established insurance leader with over 165 years of experience dedicated to supporting individuals, businesses, and large organisations through tailored insurance solutions. Our commitment to excellence is rooted in core values of diversity, inclusion, and community engagement, alongside a robust financial foundation. With European-based operations spanning multiple entities, we specialise in underwriting, risk management, and claims handling, serving diverse sectors including cyber, legal, and property. Recognised for innovation and stability, we provide end-to-end servicesfrom risk prevention to post-claim recoverybacked by a global network of providers.Our AA credit rating and inclusion in the Dow Jones Industrial Average underscore our financial strength, while initiatives like the Clear Assured Gold Award highlight our leadership in diversity and inclusion. We empower brokers and clients with sector-specific expertise, multinational coverage, and value-added services such as disaster recovery and criminal protection response. Our mission is to enable ambition by minimising risks and ensuring businesses can focus on growth with confidence.
Services
Cyber Insurance
Professional Indemnity
Property Insurance
Management Liability
Marine Insurance
Legal Sector Coverage
Criminal Protection Response
Multinational Insurance
Highlights and features
- We offer 165+ years of industry experience and financial stability with an AA credit rating.
- Our global network covers over 150 countries with local expertise and tailored solutions.
- We provide innovative risk management tools, including disaster recovery and criminal protection.
- Our claims handling is rated best-in-class, with dedicated relationship managers for swift resolution.
- We specialise in sector-specific covers for cyber, legal, and multinational operations.
Associations and certifications
- Clear Assured Gold Award
Services
Cyber Insurance
Our cyber insurance protects businesses against data breaches, ransomware attacks, and other digital threats. We offer tailored policies with risk assessment tools, incident response support, and financial coverage for recovery. Backed by our Q2 2025 Cyber Threat Report insights, we help clients mitigate evolving cyber risks with proactive strategies and expert claims handling.
Professional Indemnity
Professional indemnity insurance safeguards firms against claims of negligence, errors, or omissions in their services. We provide bespoke coverage for sectors like legal, accounting, and consultancy, including billable hours compensation and trust asset protection. Our policies ensure financial security and legal compliance for professional service providers.
Property Insurance
Property insurance covers damage to business premises and assets from events like fire, flood, or theft. We offer comprehensive policies for office spaces, including reinstatement of essential documents and global coverage. Our First Recovery service ensures rapid operational continuity post-incident with temporary relocation and IT support.
Criminal Protection Response
This service provides financial reimbursement and logistical support for businesses facing kidnapping, ransom demands, or overseas criminal incidents. We cover ransom payments, legal fees, and crisis management expenses, ensuring client safety and operational stability during high-risk events through our global partner network.
Multinational Insurance
Multinational insurance offers tailored risk coverage for companies operating across borders. We provide unified policies with local market expertise in over 150 countries, including EU freedom of services via our Dublin office. Our solutions address regional regulatory compliance, property risks, and cross-border liability for seamless global operations.
Questions
What industries does Travelers Insurance specialise in?
We specialise in cyber, legal, property, financial institutions, and multinational operations, offering tailored insurance solutions for sectors like SMEs, technology, and marine.
How does Travelers handle international insurance needs?
We provide coverage in over 150 countries through our global network, with local expertise and EU services via our Dublin office, ensuring compliance and tailored risk management.
What unique benefits do Travelers' policies include?
Our policies include free disaster recovery via First Recovery, criminal protection response, and legal sector enhancements like billable hours coverage and document reinstatement.
How can I file a claim with Travelers?
Start a claim through our online portal or contact our dedicated claims team directly for assistance with cyber incidents, property damage, liability issues, or other insured events.
Does Travelers offer SME-specific insurance products?
Yes, we provide streamlined SME office insurance packages tailored to smaller businesses, covering property, liability, and professional risks with simplified policy management.
What risk management resources are available?
We offer cyber threat reports, business continuity planning tools, workplace safety guides, and access to expert risk consultants to help clients proactively manage exposures.
Reviews (4)
Misty Jordan
Sep 19, 2020
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HORRIBLE for home insurance!!!! We were literally the last house in the neighborhood that got fixed because everyone else had better insurance companies ....Ada Thao our "Claim Professional" refused to speak with me or my husband even one time about our claim ....... She blew us off for 6 months never returned any of our messages text or phone calls. Worst home owners insurance you could possibly get !!!!
Yvette Huddleston
Nov 04, 2019
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Agree with other reviewers about Travelers insurance. Their insured hit my vehicle, total loss. The people I have had contact with have 1) take 3 days to respond whether by email or phone; 2) low ball settlement with excuses that the engine of my vehicle was dirty; 3) made no attempt to contact me and without a vehicle for a week; 4) twist statements and make accusations that I have not been responsive. And I could go on. Good luck dealing with them--horrible and aggressive, always cutting you off so you cannot address things.
Thomas Meyers
Nov 02, 2018
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I have had 3 other insurance companies over the last 15 years. Travelers has always been good to their customers when filing claims (I used to be an auto estimator), and my rate was very high with my most recent insurance. I called travelers and it took a few minutes to get a great rate locked in. I look forward to dealing with them for a very long time.
Daniel Nalazek Ii
Oct 20, 2017
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Terrible company! Please look into all options before ever considering Travelers as your insurance company, they only offered me $250 for a $1500 lens that was stolen out of my truck and now taking my auto insurance from $85 a month to $145 a month because I have an out of state license and never let me know. Gave star because zero is not an option.
