Business Details
Emergency
services
Your Trusted NHS Medical Centre in Leicester
Limes Medical Centre has been serving the Leicester, Leicestershire, and Rutland communities with comprehensive healthcare services for many years. Our team of experienced GPs, nurses, and healthcare professionals is dedicated to providing high-quality, patient-centred care across all age groups. We offer a wide range of services including routine and urgent GP consultations, minor surgery, chronic disease management, and specialist clinics for women's health, dermatology, and palliative care. Our modern facilities include a dedicated minor surgery suite, enabling us to perform procedures such as cyst removals and skin lesion excisions with local anaesthesia. We prioritise accessibility through online services via the NHS App, pre-bookable appointments, and extended access options for evening and weekend care.Our commitment to continuous improvement is reflected in our investment in staff training and our collaboration with local medical committees to enhance community health outcomes. Patients can access telephone consultations, home visits for those unable to attend the surgery, and seamless prescription management through our efficient repeat medication system. We maintain strong partnerships with local pharmacies and specialist services to ensure coordinated care pathways. Our practice team includes GPs with postgraduate qualifications in family medicine, contraception, and clinical education, supported by physician associates and paramedics. We actively engage patients through participation groups and transparent policies while adhering to strict data protection and NHS standards.
Services
GP Appointments
Minor Surgery
Prescriptions
Online Services
Emergency Care
Chronic Disease Management
Women's Health Clinics
Home Visits
Highlights and features
- We offer minor surgery procedures with experienced GPs and nursing teams
- Our extended access includes evening and weekend appointments
- We provide online services through the NHS App for prescriptions and bookings
- Our multidisciplinary team includes specialists in women's health and dermatology
- We maintain strong partnerships with local pharmacies and specialist services
Services
Minor Surgery
Our minor surgery service provides safe, minimally invasive procedures for skin growth removal, cyst excisions, and abscess drainage under local anaesthesia. Led by Dr Sloan and Dr O'Connor, the service handles epidermoid cysts, skin tags, and dermatofibromas. Patients can schedule appointments directly with GPs or submit lesion photos for review via email.
GP Appointments
We offer face-to-face and telephone consultations with GPs during core hours (8am-6:30pm). Urgent appointments are available daily, with pre-bookable slots for preferred clinicians. Online booking through the NHS App enables convenient access to GP, nurse, and physiotherapy appointments without phone delays.
Prescriptions
Repeat prescriptions are processed within 24 hours through online systems (NHS App/SystmOnline) or written requests. Patients receive medications from nominated pharmacies, with urgent requests handled through in-person consultations. Prescription slips can be submitted via post boxes during and outside surgery hours.
Online Services
Our digital platform enables appointment booking, prescription requests, and medical record access via the NHS App. Patients can register online with photo ID or in-person assistance. The system supports secure communication with healthcare professionals and access to health resources like immunisation records.
Emergency Care
Out-of-hours emergencies are handled by NHS 111, with home visits available before 10:30am for housebound patients. The practice provides urgent appointment slots daily, prioritising immediate medical needs while maintaining safety protocols for acute conditions requiring specialist referral.
People
Dr Caroline Ruddock
Partner GP
Specialist in women's health, contraception, dermatology, and mental health with 30+ years' experience since qualifying from Leicester in 1989. Holds MRCGP and DFFP qualifications.
Dr Charlotte Sloan
Partner GP
Focus on women's health, minor surgery, and medical education. Qualified from Edinburgh in 2015 with MRCGP accreditation and postgraduate certificate in clinical education.
Dr Benjamin O'Connor
Partner GP
General medicine specialist with expertise in men's health, palliative care, and minor surgery. Holds MRCP and MRCGP qualifications, with teaching experience since 2009.
Mr David Concar
Practice Manager
Oversees operational management with postgraduate diploma in management studies. Coordinates staff training and facility improvements to enhance patient care delivery.
Lucy Simpson
Physician Associate
Supports GPs in patient consultations and clinical assessments. Provides continuity of care through detailed medical evaluations and treatment plan assistance.
Questions
How do I register with The Limes Medical Centre?
Register online via the NHS App or complete a registration form at our practice with photo ID. Carers should use the dedicated New Carer Form.
What minor surgery procedures are available?
We perform cyst excisions, skin lesion removals, and abscess drainage under local anaesthesia. Contact GPs for referrals or submit lesion photos for assessment.
Can I book appointments online?
Yes, through the NHS App or SystmOnline. Register with photo ID at reception or online to access GP, nurse, and physiotherapy bookings.
How do I request repeat prescriptions?
Use the NHS App or SystmOnline for medication requests. Allow 24 hours processing time. Submit written requests via post boxes if needed.
What emergency services are available?
Call NHS 111 outside core hours (8:30am-8am). Urgent appointments are available daily before 10:30am for home visits or acute medical needs.
Are there extended access hours?
Yes, evening and weekend appointments with paramedical staff are available. Ask our reception team for details and booking assistance.
Reviews (4)
Taylor Hale
Sep 28, 2021
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Absolutely horrendous service, Dr Rowley was a very good doctor however since his retirement I have been passed around multiple doctors, having to explain my chronic illness over and over, it's bad enough waiting so long for appointments and the hour long call queue but to then be confronted by a different face each time. Nothing is being resolved! The excuse currently is that they are busy with covid however we all know, as the phone message states, that anyone with covid isn't allowed in the doctors. Sort it out!!!!
Kirsty Preston
Sep 22, 2021
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Absolutely fantastic surgery. I feel so lucky to have such a brilliant doctors. All staff are very friendly, helpful and accommodating from the receptionists to the doctors and nurses. I can always get an appointment and even face to face if needed. You are all doing an amazing job so thank you very much
Vanessa Richmond
Jul 22, 2021
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I've almost always had a positive experience at the limes, some lovely doctors and nurses, however understanding the covid pandemic has put extra strain on this service the same as it has for everyone things are not getting any better, just today it took 20 mins on the enquiry line after being told I was number one in the queue, the practice is used by several villages in the Narborough vicinity and quoting what another person has said in these reviews " has 16,000 registered patients " the practice needs to be bigger with more appointment availability.
Mike Davies
Jun 15, 2021
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The Limes is a very busy practice with over 16,000 registered patients in a village with a population of less than 8,500, which tells you something about its popularity.
Yes, its sometimes difficult to make appointments and, yes, those appointments can be up to two weeks away but weve been through a pandemic in the last 15 months. They have also introduced a telephone system that will call you back when you are near the front of the queue to avoid hanging on the phone for hours. They were also very proactive in sorting out our vaccinations (were both in our 60s). Of course theyre
Yes, its sometimes difficult to make appointments and, yes, those appointments can be up to two weeks away but weve been through a pandemic in the last 15 months. They have also introduced a telephone system that will call you back when you are near the front of the queue to avoid hanging on the phone for hours. They were also very proactive in sorting out our vaccinations (were both in our 60s). Of course theyre
