Business Details
NHS General Practice Services in Wigston
Bushloe Surgery has been dedicated to delivering exceptional primary care services to the Wigston community since its establishment. Our team of experienced healthcare professionals prioritises patient-centred care, combining clinical expertise with a commitment to accessibility and innovation. We continually adapt our appointment systems to meet evolving patient needs, ensuring timely access to appropriate care based on clinical requirements. Our practice invests in ongoing staff development and maintains strong partnerships with local healthcare providers to deliver comprehensive services.From routine consultations to chronic disease management, we maintain rigorous clinical standards while fostering a welcoming environment for all patients. Our participation in national healthcare initiatives and adoption of digital tools like the NHS App demonstrate our commitment to modern, efficient care delivery. We actively seek patient feedback to drive continuous improvements in our services.
Services
General Consultations
Repeat Prescriptions
First Contact Physiotherapy
Vaccination Services
Chronic Disease Management
Online Appointments
Medical Certificates
Health Screenings
Minor Surgery
Patient Education
Highlights and features
- New appointment system prioritising clinical need
- Experienced team of GPs and healthcare professionals
- Online services for prescriptions and appointments
- Accessible care for patients with mobility challenges
- Active patient feedback implementation process
What people say
Efficient online booking
Knowledgeable healthcare team
Thorough patient assessments
Accessible repeat prescriptions
Modern facility
Services
General Consultations
Our experienced GPs provide comprehensive consultations for patients of all ages. We offer same-day appointments for urgent cases and scheduled visits for ongoing care. Our clinicians work closely with patients to develop personalised treatment plans while maintaining strict confidentiality and professional standards.
First Contact Physiotherapy
Specialist musculoskeletal physiotherapists offer direct access for injury assessment and treatment. Available for soft tissue injuries, sports injuries, and chronic pain management, our physiotherapists provide expert diagnosis and rehabilitation plans without requiring GP referral.
Repeat Prescriptions
Streamlined prescription ordering through online systems and NHS App. Patients can request repeat medications up to a week in advance with minimum 3 working days processing time. We support electronic prescriptions sent directly to nominated pharmacies.
Vaccination Services
Comprehensive vaccination program including seasonal flu clinics and routine immunisations. Our practice nurses administer vaccines following strict safety protocols, with detailed patient information and post-vaccination monitoring available.
Online Appointments
Secure online system for appointment requests and administrative queries. Patients can complete assessment forms digitally, access health records, and manage prescriptions through SystmOnline and NHS App platforms with full data protection compliance.
People
Dr Sam Adcock
GP Partner
MB ChB, MRCGP, DRCOG Minor Surgery specialist with 15+ years experience in primary care. Leads clinical governance initiatives and mentors medical students.
Dr Sarah Levy
Paediatric Lead
MBBS, MRCP (paeds), DRCOG, DRCH, MRCGP. Specialises in child health and developmental assessments. Oversees paediatric training programs for medical students.
Robert Whitehead
Practice Business Manager
Oversees operational management and strategic development of the practice. Implements quality improvement initiatives and coordinates multidisciplinary team operations.
Rachel Blakeman
Practice Pharmacist
Provides medication reviews and optimisation services. Specialises in complex prescribing and patient education about pharmaceutical treatments and side effects.
Rachel Briggs
Nurse Practitioner
Specialist in minor surgery procedures with advanced wound management expertise. Conducts surgical procedures and post-operative care within primary care setting.
Questions
How do I book an appointment?
Use our online Request an Appointment tile, call 0116 344 0233, or complete a paper form at reception. Provide detailed symptoms for triage assessment.
Can I get same-day medical help?
Urgent cases are prioritised through our clinical triage system. Contact us before 10am for same-day assessment availability.
How do repeat prescriptions work?
Order up to a week in advance via SystmOnline, NHS App, or in person. Allow 3 working days processing time for medication requests.
What services are available online?
Access appointment booking, prescription requests, health records, and administrative queries through our secure online systems and NHS App integration.
Are home visits available?
Home visits are offered to patients within our catchment area who are housebound. Register with us to check eligibility for this service.
Reviews (6)
Redd Zeven
Dec 05, 2021
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Incompetent & disgusting they are all far happier to keep people in pain than to try & help them. Some are insensitily rude some cannot speak understandable English nor can they understand English. They are more than happy to get people addicted to pain relief medicine while they are paying but then it is replaced with 1 pathetic paracetamol only if they are screaming in pain & 6 months supply of laxatives. These people do not care at all for anyone health or well-being. They now have NO patient confidentiality or data protection my details have been passed to anyone who wants them
Niall Maplesden
Sep 30, 2021
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Just attended the flu vaccination clinic at the Kube and both the reception and clinical staff were very professional, smiling and made the whole process quick and painless. The clinic was well managed and organised with only minimal waiting. Job well done, thank you
Fatima
Aug 01, 2021
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Most rubbish surgery ever. Receptionist are absolutely useless, can't do their job right. Also, ridiculous waiting time trying to get through to them.
Kh
Jul 04, 2021
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Seriously long waiting time for calls to be answered..Receptionists not overly helpful. I have seen some very good Doctors but its been extremely hard to get appointments..I would not recommend this surgery..Central Surgery within the same Medical centre are already offering Covid vaccination to people in 2 groups below mine..Although they have no underlying health issues...Seems wrong.
Jane Simmons
Jun 18, 2021
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Had to have appointment before going in. Intercom at door press say who you are seeing and what time. Masks worn at all times. Plastic barriers up. Seats sectioned off to allow for social distancing
Sherry Palmer
May 21, 2021
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Use to be approachable sadly new GPs and practice manager failed me as a carer and as a patient, their poor handling of a complaint and lack of understanding or concern left us with no option but to move, if you do use them the best GP is Dr Miles.
