Business Details
Emergency
services
Your Trusted GP Practice in Nottingham
Wollaton Park Medical Centre has been serving the Nottingham community with comprehensive primary healthcare services. Our practice combines experienced medical professionals with modern digital tools like RapidHealth, PATCHS, and the NHS App to streamline patient care. We work closely with local and NHS service providers to ensure holistic treatment options, including urgent appointments, repeat prescriptions, and health information resources.Our team prioritises patient confidentiality, accessibility, and clear communication, adhering to strict data protection standards. With extended access hours and partnerships for evening and weekend appointments, we aim to provide flexible, patient-centred care. Our commitment to continuous improvement is reflected in our participation in clinical research and patient feedback initiatives.
Services
General Practice
Online Consultations
Prescription Management
Home Visits
Health Information
Highlights and features
- We offer online patient triage systems for efficient self-care and appointment requests
- Our practice partners with NHS services for extended evening and weekend appointments
- Experienced GPs provide personalised care with access to clinical research initiatives
- We maintain strict data protection and confidentiality standards for patient records
- Our team offers accessible information support for patients with sensory needs
Services
General Practice
Our core general practice services provide comprehensive medical care for patients of all ages. We offer diagnosis and treatment for acute and chronic conditions, preventive healthcare, and referrals to specialist services. Our experienced GPs work closely with patients to develop personalised care plans. The practice maintains strict confidentiality and adheres to NHS clinical standards while offering flexible consultation options including telephone and face-to-face appointments.
Online Consultations
Our digital triage systems enable patients to access medical advice remotely through multiple platforms. Patients can submit medical queries, request appointments, and receive guidance via RapidHealth, PATCHS, or the NHS App. These systems streamline non-urgent care requests while maintaining data security and patient confidentiality. Online services operate alongside traditional consultation methods to improve accessibility without compromising care quality.
Prescription Management
We provide comprehensive prescription management including repeat prescriptions and medication reviews. Patients can order prescriptions through SystmOnline or in person, with electronic prescriptions sent directly to nominated pharmacies. Our system ensures medication safety through regular reviews and patient education. Pharmacists collaborate with our team to address medication queries and provide advice on both prescription and over-the-counter medicines.
Home Visits
Home visit services are available for patients with acute illness preventing travel or those who are permanently housebound. Requests require prior morning assessment to determine clinical necessity. Our GPs evaluate each case to ensure appropriate care delivery while maintaining safety protocols. Home visits prioritise urgent medical needs that cannot be addressed through alternative consultation methods.
Health Information
We offer extensive health information resources covering conditions, treatments, and preventive care. Patients access NHS-approved materials through our website and physical resources at the practice. Our team provides guidance on interpreting medical information and connecting with appropriate services. The practice actively promotes health literacy through curated resources and signposting to trusted NHS digital platforms.
Questions
How do I book an urgent GP appointment?
Call reception at 8am Monday-Friday to request an urgent triage appointment. The GP will call you back to assess your needs and arrange necessary care.
What online services are available?
We offer multiple digital platforms including RapidHealth, PATCHS, and the NHS App for symptom checking, appointment booking, and prescription requests.
How do I order repeat prescriptions?
Use SystmOnline or visit the surgery in person during opening hours. We don't accept phone or email requests for repeat prescriptions.
What happens if I need care outside normal hours?
For urgent care when we're closed, use NHS111 online or call 111. For emergencies, dial 999. We also partner with GP+ for evening and weekend appointments.
How does the practice handle patient confidentiality?
We maintain strict data protection standards with secure systems and trained staff. Patient information is only shared with consent or for direct care purposes.
What accessibility support is available?
We follow NHS accessibility standards, providing information in alternative formats and communication support. Contact us in advance to discuss specific needs.
Reviews (4)
Peace Lilies
Dec 29, 2021
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Going through a very very difficult time due to health issues outside of my control... The doctors here have looked after me so well, I'm checked up on weekly which does wonders for my mental health and had an appointment with a nurse for just a blood draw but she noticed I'm really struggling and let me chat a bit about what's going on with me and let me know I'm not alone and that she cares... Thank you so much!
Shalaw Rasoul
Dec 15, 2021
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My son had appointment at 1:40 we did wait for one hour we still didnt see any doctors my son was crying have to leave
Miss Anon
Dec 13, 2021
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The doctors at this practise are professional and great but the man at the reception is extremely un professional. HES TOO RUDE and moody. The way he spoke to me was disgraceful he needs severe training and to be taught manners hence why I have only given 2 stars.
Richard Walker
Nov 26, 2021
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Quite clearly hiding behind Covid-19 pandemic as an excuse to give a stripped back service. How can you only answer a phone between 2 and 4pm?