Business Details
Emergency
services
Trusted Dementia Care Home in Norwich
Two Acres is a family-run care facility in Norwich dedicated to providing compassionate, person-centred care for older adults, particularly those living with dementia. Our approach focuses on creating tailored care plans that reflect each resident's unique needs, preferences, and life history, ensuring they maintain dignity and independence. With four purpose-built units offering 114 ground-floor beds, we combine modern amenities with accessible design to create a safe, comfortable environment.Our team of over 100 staff members, including 65 trained carers, delivers 24/7 support while prioritising ongoing dementia-specific training to maintain high care standards. The home features spacious communal areas, landscaped gardens, and a dedicated activities coordinator to foster physical, mental, and social wellbeing. We work closely with families and healthcare professionals to ensure seamless care transitions and maintain transparent communication about residents' needs and progress.
Services
Dementia Care
Residential Care
Nursing Care
Respite Care
End-of-Life Care
Highlights and features
- We create personalised care plans tailored to individual needs and preferences
- Our team includes 65 trained carers with specialist dementia care training
- Four purpose-built units with 114 accessible bedrooms and en-suite facilities
- 24/7 compassionate care delivered by experienced nursing and support staff
- Award-winning activities programme designed to enhance residents' wellbeing
What people say
Kind and respectful staff
Excellent medical coordination
Dedicated dementia expertise
Beautiful garden spaces
Transparent communication
Services
Dementia Care
Specialist dementia care delivered by trained professionals using person-centred approaches. Our staff receive ongoing training to understand cognitive changes and implement tailored support strategies. We create individualised care plans that maintain residents' dignity while managing symptoms through structured routines and therapeutic activities.
Residential Care
Comfortable residential accommodation with 24/7 support for older adults needing daily assistance. Our purpose-built units offer accessible bedrooms, communal spaces, and garden access. Staff provide help with personal care, medication management, and social engagement while respecting residents' independence.
Nursing Care
Registered nursing care available round-the-clock for residents with complex health needs. Our qualified nurses coordinate with GPs and specialists to manage chronic conditions, administer treatments, and monitor health changes. We maintain close partnerships with local healthcare providers for specialist services.
Respite Care
Flexible temporary care solutions for families needing short-term support. We offer minimum four-week stays with access to full facilities and care services. This option allows primary caregivers to take necessary breaks while ensuring their loved ones receive professional support.
End-of-Life Care
Compassionate end-of-life care focused on comfort and dignity. Our team works with healthcare professionals to manage symptoms and provide emotional support for residents and families. We respect individual wishes while maintaining quality of life through tailored care approaches.
People
Dr. Emily Thompson
Medical Director
Over 15 years' experience in geriatric care, specialising in dementia treatment. Leads clinical training and ensures best practice standards across all nursing units.
Sarah Mitchell
Home Manager
20-year care sector veteran with specialist dementia management qualifications. Oversees daily operations and maintains quality standards across all residential units.
James Carter
Head of Activities
Creates tailored activity programmes to stimulate residents' physical and cognitive abilities. Develops community engagement initiatives and coordinates therapeutic outings.
Lisa Nguyen
Head Chef
Manages dietary requirements for 114 residents, creating nutritious menus with fresh local ingredients. Specialises in texture-modified meals for those with eating difficulties.
Robert Ellis
Maintenance Supervisor
Ensures all facilities remain safe and accessible. Oversees garden upkeep, building maintenance, and adaptations to support residents' mobility needs.
Questions
What specialisms does Two Acres have in dementia care?
Our staff receive ongoing dementia-specific training, and we implement person-centred care plans tailored to each resident's needs and life history.
How do you support residents' daily routines?
We work closely with residents and families to understand personal preferences, maintaining familiar routines while adapting to changing needs.
What healthcare services are available on-site?
We coordinate with visiting GPs, practice nurses, opticians, dentists, and therapists, while our nurses provide 24/7 medical support.
Can families visit at any time?
Yes, we welcome visits anytime, though we recommend avoiding mealtimes unless assisting residents with eating.
How are care plans developed and reviewed?
Care plans are created through pre-admission assessments and resident/family input, with regular reviews using our online Care Docs System.
What happens during emergency situations?
Our trained staff immediately contact emergency services and arrange hospital transfers while maintaining family communication.
