Business Details
23 Years
experience
Your Trusted Real Estate Partner in St Ives
Established in 2003 by Steve Cross, Cross Estates is a leading independent estate agency based in St Ives, Cornwall. Our team of locally-based professionals combines deep knowledge of the West Cornwall property market with a commitment to personalized service. We specialize in residential and commercial property sales, leveraging our owner-run structure to offer flexible, client-focused solutions. Our membership in The Experts in Property network extends our reach across the South West through 80+ affiliated offices. With a proven track record as the top-performing agent in St Ives, we provide free market appraisals, professional property photography, and competitive 'no sale, no fee' terms.Our staff's generational ties to the community ensure unparalleled local insight, while our high-street office maintains a visible, accessible presence. We prioritize transparent communication and ethical practices, demonstrated through our no-tie-in contracts and dedicated sales progression support. Our success stems from combining national marketing reach with intimate regional expertise, ensuring properties receive maximum exposure to qualified buyers.
Services
Residential Sales
Commercial Sales
Property Valuation
Online Property Search
Accompanied Viewings
Details
- Year established: 2003
Highlights and features
- We are consistently the top-performing agent in St Ives for property sales
- Our owner-run structure enables flexible, client-focused decision-making
- Free no-obligation market appraisals conducted by qualified professionals
- Properties advertised across major portals and 80+ affiliated South West offices
- Dedicated sales progression support with no restrictive tie-in contracts
Associations and certifications
- The Experts in Property
What people say
Great Staff
Professional Service
Patient Support
Local Knowledge
Stress-Free Process
Services
Residential Sales
Specializing in residential property transactions across West Cornwall, we offer professional photography, drone footage, and nationwide marketing through 80+ affiliated offices. Our local experts provide accurate valuations and personalized sales strategies. Properties receive prominent online exposure across major portals and our high-street office maintains direct community engagement.
Commercial Sales
We facilitate commercial property transactions for businesses in St Ives and surrounding areas. Our team combines market knowledge with targeted marketing strategies to attract qualified buyers. Services include professional property presentation, competitive 'no sale, no fee' terms, and dedicated transaction support from experienced commercial specialists.
Property Valuation
Our qualified professionals provide free, no-obligation property valuations based on current market conditions. The assessment considers location specifics, property condition, and recent comparable sales. This service helps vendors set realistic pricing strategies while maintaining complete transparency about potential sale timelines.
Online Property Search
Access our complete property portfolio through an interactive online platform with advanced search filters. Each listing includes high-quality images, detailed descriptions, and virtual tour options. The system provides real-time updates on new listings and price changes, with direct contact options for inquiries.
Accompanied Viewings
Professional accompanied viewings ensure potential buyers receive comprehensive property insights from knowledgeable staff. This service maintains communication between parties while addressing specific questions about the property and local area. Viewings are scheduled at mutually convenient times to facilitate smooth transactions.
People
Steve Cross
Director
Founder of Cross Estates with over 20 years' experience in Cornish property market. Active in St Ives BID and Town Deal Board. Combines generational local knowledge with modern estate agency practices.
Alan Doyle
Experienced sales professional with 15+ years in West Cornwall property transactions. Specializes in residential sales and market valuations while maintaining strong client relationships.
Ashleigh Jenkins
Dedicated property consultant focusing on new developments and commercial properties. Provides tailored marketing strategies while leveraging extensive local network connections.
Jenny Mellors
Customer service specialist managing client communications and transaction coordination. Ensures smooth sales progression with attention to detail and timely updates.
Questions
What areas do you cover?
We specialize in St Ives and West Cornwall, including Carbis Bay, Lelant, and surrounding coastal communities.
How are your fees structured?
We operate a competitive 'no sale, no fee' model with transparent pricing and no restrictive contracts.
What property types do you handle?
We manage residential sales from first-time buyer properties to luxury homes, plus commercial premises and development opportunities.
How do viewings work?
Accompanied viewings are conducted by experienced staff, with flexible scheduling and detailed property insights provided.
Can I get an online valuation?
Yes, our website offers instant online valuations or you can book a detailed professional assessment.
How quickly can you list my property?
Properties typically appear online within 48 hours of instruction, with immediate marketing commencement.
Reviews (5)
Steve Cross
May 05, 2021
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Thanks for the reviews and I would however like to address the one from Todd Druley. Firstly he is based in Atlanta in the US, we have never dealt with him. He is friends however of a person we did directly deal with who, during the last lockdown, wanted to come and look at some property we had and stay overnight. We were informed from Cornwall Council that this was not allowed so relayed that to the customer who took umbrage with that. We are of the opinion and always were during the last lockdown that the safety of our staff, vendors and the local community was of the upmost importance to us
Andy Walker
Apr 23, 2021
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Dealt with Cross Estates on a house purchase late 2020. A real pleasure, great staff with great knowledge of the local area and the property we were purchasing. Other agents seemed uninterested in us as the market was busy so if we didn't buy someone else would, however Steve and Alan were lovely and Mandy was so supportive and helpful in getting the sale through, our lines of communication were excellent during this process. Many thanks and I'm not one to leave any reviews usually
Claire Watson
Apr 19, 2021
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Very friendly, very knowledgeable about the area and during the Covid restriction we found them to be a source of great comfort when selling our property through them. We never once set foot in the office but they were always ready to speak with us even later in the evenings, thats what you get when you deal with a local agent. I even spoke to Steve late one Sunday which can really put your mind at rest. Thanks for all your help it has been a pleasure dealing with you and look forward to sharing a pint in The Sloop when we're allowed again
Mark Holmes
Jan 02, 2020
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Nice office in good location with lovely big window display, lots of very nice properties on display, and really stands out. Inside office smells of smoke which is off putting and the older grey haired chap we dealt with initially was very un-interested in us as if it was a real chore to speak with us, he was the only one in, hopefully it was just a bad day. We viewed a property with Steve who was excellent, extremely knowledgeable, very friendly, and not too pushy like some we had dealt with in St Ives. It was a pleasure to do the viewing with him particularly as it was also his day off. We didn
Ross Sheppard
Jun 26, 2018
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I really don't submit reviews often but on this occasion feel compelled to say a massive thanks to the whole at Cross Estates - Mark, Steve, Alan and Felicity. We complete on a St Ives house purchase tomorrow and I have to say their help throughout has been incredible from start to finish. 'Real' people and so nice to deal with. No hesitation to recommend to all. Don't just rely on Rightmove, people!
After seeing a couple of places and chatting to Mark, he strongly recommended showing us a place we had seen online but totally written off from one reason or another. When we got there and had a look
After seeing a couple of places and chatting to Mark, he strongly recommended showing us a place we had seen online but totally written off from one reason or another. When we got there and had a look
