Business Details
Your Trusted Partner for Residential Lettings in Melbourn
Established in Melbourn over 29 years ago, our team of property experts delivers a personable lettings service tailored to landlords and tenants across Melbourn, Cambridge, and surrounding Cambridgeshire areas. We combine traditional service values with a relentless work ethic to set new standards in property management. Our small but dedicated team prioritises building strong relationships, ensuring responsive and reliable support for every client.As members of UKALA and PRS, we uphold integrity through transparent fees and client money protection. Testimonials from long-term landlords highlight our commitment to excellence, with recognition of our award-winning approach and dedication to going the extra mile. We provide free property valuations and manage properties with the same thoroughness and care that our 16- to 18-year landlord clients have come to expect.
Services
Property Letting
Property Management
Tenant Screening
Landlord Representation
Rental Valuation
Highlights and features
- 29 years' experience in residential lettings
- Central Melbourn location with local market knowledge
- Personalised service building landlord-tenant relationships
- Transparent fees with UKALA Client Money Protection
- Award-winning team with 16-18 year landlord partnerships
Associations and certifications
- UKALA
- Property Redress Scheme (PRS)
What people say
Go the extra mile
Excellent services
Well deserved award
Highly recommend
Helpful, efficient staff
Services
Property Letting
We specialise in connecting landlords with suitable tenants through comprehensive property marketing and vetting processes. Our local expertise in Melbourn and Cambridge ensures optimal rental pricing and swift placements. With 29 years of experience, we guarantee transparent communication and compliance with all legal requirements throughout the letting process.
Property Management
Our full-service property management covers maintenance coordination, rent collection, and tenant communication for landlords across Cambridgeshire. We maintain properties to the highest standards while protecting landlord interests. Regular updates and financial reporting ensure complete transparency and peace of mind for property owners.
Tenant Screening
We conduct thorough background checks including credit history, employment verification, and previous landlord references. This rigorous process minimises risk for property owners while respecting applicant privacy. Our experience ensures fair but effective tenant selection that protects both parties' interests.
Landlord Representation
Acting as trusted advisors, we handle all aspects of property management on landlords' behalf. From legal compliance to emergency maintenance coordination, our proactive approach safeguards investments. We provide regular market analysis to optimise rental income and property value.
Rental Valuation
Our free property valuation service uses current market data and local knowledge to determine optimal rental pricing. We consider property condition, location, and comparable listings to maximise returns while ensuring competitive positioning in Melbourn and Cambridge markets.
Questions
What areas do you cover for property management?
We serve Melbourn, Cambridge, and surrounding Cambridgeshire towns and villages. Our local expertise ensures optimal service for properties across this region.
Are you accredited by any professional bodies?
Yes, we're members of UKALA (membership 152811) with Client Money Protection and part of the Property Redress Scheme for complete client assurance.
How do you handle property maintenance issues?
Our team proactively coordinates repairs and maintenance, prioritising urgent matters while maintaining clear communication with both landlords and tenants throughout the process.
What sets you apart from other letting agents?
29 years' local experience, transparent fees, and personal service built on long-term relationships with landlords and tenants across Cambridgeshire.
Can I get a free property valuation?
Yes, we offer complimentary rental valuations using current market data to help maximise your property's income potential in Melbourn and Cambridge areas.
How do you vet potential tenants?
We conduct thorough background checks including credit history, employment verification, and previous landlord references to ensure reliable tenant placements for property owners.
Reviews (5)
Louise Harris
Nov 30, 2021
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The Letting Centre and all who work there are fantastic, they always go above and beyond what is expected and I could not be happier with the service I have received. I believe a sixth star should be provided for this situation!
N. Phillips
Nov 23, 2021
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Tenants should avoid. They come and visit your property every 3 months and still try to steal your entire deposit for cleaning, "damages", gardening etc at the end of the tenancy.
Anonymous
Nov 17, 2021
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Moved in fine. Everything was OK, signed the itinerary and was clearly told that some things were missing off the list and needed to be added. Thanks,guess what ,you didn't add them and then at the end of my tenancy I was charged,how convenient
Emma Langbridge
Oct 05, 2021
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An absolutely brilliant team who rented out our property whilst we were abroad for several years. Whether it was finding new tenants, sending an electrician or providing us with informative updates - each and every member of the team was always a delight to work with and very thorough. We trusted them implicitly with our family home. Highly recommended!
Tonya Antony
Aug 07, 2021
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Incredibly rude staff and they will charge you a checkout fee despite me never having agreed to that since it's not in the contract. They will also try to charge you for normal wear and tear and to improve the property for the next tenant. Had to open a dispute with the deposit scheme to get them to drop the checkout fee and reduce the money they tried to steal from my deposit for normal wear and tear. Awful experience, worst one in the area. Not sure why my previous review was deleted, suggests they might have gotten more negative reviews they somehow got deleted. Take photos of EVERYTHING before
