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Business Details
35 Years
experience
Your Trusted Partner for Property Sales and Lettings in Hertford
Established in 1991, Steven Oates has solidified its reputation as Hertford's leading independent estate agent. Our team of 16 experienced professionals combines local expertise with cutting-edge technology to deliver unparalleled property services. Recognised by Rightmove as the area's most proactive agent, we prioritise client satisfaction through transparent communication and tailored solutions. Our commitment to excellence extends beyond transactions, as evidenced by our extensive community involvement and charitable initiatives.

With a multidisciplinary approach covering residential and commercial properties, we maintain industry-leading standards through continuous staff development and innovative marketing strategies. Our physical presence on Hertford's bustling Fore Street reinforces our accessibility and trusted brand identity, while our digital footprint ensures maximum property exposure across major platforms.
Services
Property Sales Lettings Commercial Sales Valuation Services Tenant Services
Details
  • Year established: 1991
Highlights and features
  • 35 years of local property market expertise since 1991
  • Rightmove-recognised proactive marketing approach with maximum property exposure
  • Community-focused business supporting local charities and initiatives
  • Professional photography and modern marketing strategies for optimal presentation
  • Dedicated team maintaining personal relationships with clients throughout transactions
What people say
Fantastic service Professional and friendly Highly recommend Efficient and responsive Excellent communication
Services
Property Sales
Our property sales service combines expert local knowledge with proactive marketing strategies to achieve optimal sale prices. We provide professional photography, virtual viewings, and comprehensive market analysis to ensure maximum exposure. Our dedicated team supports clients through every transaction stage, from valuation to completion, maintaining clear communication throughout the process.
Lettings
Our lettings service offers comprehensive tenant management solutions for residential and commercial landlords. We conduct thorough tenant referencing, property marketing, and lease administration while maintaining regular communication with all parties. The team provides ongoing support for property maintenance and compliance requirements throughout the tenancy period.
Commercial Sales
Specialising in commercial property transactions, we offer tailored marketing strategies for business premises, retail spaces, and industrial units. Our experienced team provides market analysis, property presentation advice, and negotiation support to ensure successful commercial property sales across Hertfordshire.
Valuation Services
Our valuation service delivers accurate property assessments based on comprehensive market analysis and comparable sales data. Conducted by experienced local experts, these valuations help clients determine realistic pricing strategies for both residential and commercial properties, supported by detailed market insights.
Tenant Services
We provide comprehensive tenant support including property viewings, application processing, and ongoing tenancy management. Our services ensure smooth rental experiences through clear communication channels, prompt issue resolution, and regular property inspections to maintain standards for both landlords and tenants.
People
Lisa Purdy
Sales Consultant
Experienced sales consultant with over a decade in Hertfordshire property market, known for exceptional client communication and achieving rapid property sales.
Jack Wall
Estate Agent
Dedicated estate agent specialising in residential sales, with particular expertise in managing complex property chains and first-time buyer transactions.
Sam Dennison
Property Specialist
Property specialist focusing on marketing strategies and client relations, recognised for proactive approach in challenging property transactions.
Steve Oates
Founder
Founder with 35 years' experience in Hertfordshire property market, maintaining active involvement in client valuations and business strategy development.
Colin Kyle
Managing Director
Managing Director overseeing business operations since its founding, combining strategic vision with hands-on property market expertise across residential and commercial sectors.
Questions
What property services do you offer?
We specialise in residential and commercial property sales, lettings, valuations, and tenant management services across Hertford and surrounding areas.
How does your property selling process work?
Our process includes professional valuation, high-quality photography, multi-channel marketing, and dedicated support through every transaction stage.
Are your valuation services free?
Yes, we offer complimentary property valuations with no obligation, conducted by our experienced local experts.
Which areas do you cover?
We primarily serve Hertford town and surrounding Hertfordshire villages, with additional support through our Ware branch.
Can I advertise my property online?
All listed properties receive exposure across Rightmove, Zoopla, Primelocation, and our own marketing channels including social media.
Reviews (6)
Penelope Wheeler
Dec 14, 2021 Report
Sam took fantastic photos of my property and was professional, responsive and informative throughout the entire selling process. I can highly recommend the team at Steven Oates. They do a great job.
Joe C.
Nov 06, 2021 Report
We have used a lot of Hertfordshire estate agents but Steven Oates were by far the most organised, helpful and supportive. Lisa was very friendly, professional, always responsive and kept things moving on both sides when needed. She helped us with all our questions and we felt full confidence in the sale from start to finish with her help. We'd happily recommend to anyone buying or selling in the area.
Patricia Orchard
Oct 02, 2021 Report
Positive:Professionalism,Responsiveness
We recently bought a flat in Hertford. Lisa and the team were all extremely helpful and went out of their way to ensure a smooth transaction. A very professional company and nice people.
Joseph George
Sep 22, 2021 Report
Lisa and the wider team at Steven Oates were fantastic throughout our sales process from start until the very end. We were very pleased with the pace of responses and professionalism throughout and I could 100% trust them throughout the sale to do the right thing in a very time bound manner all the way through. Definitely recommend them 100%.
Laura Pryor
Sep 15, 2021 Report
I recently sold my property through Steven Oates and was very impressed with their service and approachability. Especially Sam Dennison, who kept us updated throughout and went above and beyond our expectations to keep us and the buyers happy. Would recommend to anyone in future.
Ronald Heal
Sep 13, 2021 Report
Positive:Professionalism
I highly recommend this company. Professional from beginning to end. Fast turn around and a pleasure to do business with.