Business Details
19 Years
experience
Your Trusted Insurance Partner in Brighton
Best Insurance has been dedicated to providing comprehensive insurance solutions since 2007. With over 15 years of industry expertise, we specialise in income protection, life insurance, pet insurance, and more, ensuring tailored coverage for individuals and businesses. Our team of certified advisors and in-house underwriters deliver personalised guidance, supported by a 95% claim approval rate and 98% customer satisfaction. We pride ourselves on flexible access options, allowing clients to engage via online platforms, phone, email, or WhatsApp.Backed by partnerships with leading insurers and a commitment to innovation, we design policies that fill coverage gaps and adapt to evolving needs. Our track record of issuing over 1.2 million policies underscores our position as a trusted market leader. Regulated by the Financial Conduct Authority (FCA 583497), we operate from Brighton with a focus on transparency, ethical practices, and client-centric service.
Services
Income Protection
Life Insurance
Pet Insurance
Mortgage Protection
Unemployment Insurance
Details
- Year established: 2007
Highlights and features
- Customer-focused service with 98% satisfaction rate
- Flexible access via online, phone, or in-person channels
- Custom policy design addressing specific coverage gaps
- 15 years of industry expertise with 1.2M+ policies issued
- 95% claim approval rate with rapid processing times
Associations and certifications
- Financial Conduct Authority (FCA)
What people say
Excellent service
Quick claims process
Competitive rates
Professional advisors
Flexible policies
Services
Income Protection
Income protection insurance replaces up to 65% of your income if you're unable to work due to accident, sickness, or involuntary unemployment. Policies offer monthly payouts up to 2,500 with flexible excess periods. Combines redundancy and critical illness coverage elements for comprehensive financial security.
Life Insurance
Life insurance provides lump sum payouts upon death to cover mortgages, debts, and family financial needs. Options include level term, decreasing term, and family income benefit policies. Includes terminal illness coverage with tax-free payments.
Pet Insurance
Pet insurance covers veterinary costs for accidents, illnesses, and chronic conditions. Offers lifetime coverage with annual limit resets, accident-only plans, and maximum benefit policies. Excludes pre-existing conditions but covers ongoing treatment for eligible cases.
Mortgage Protection
Mortgage protection insurance ensures mortgage payments continue during unemployment or disability. Combines income protection elements with decreasing term coverage linked to outstanding loan balances. Available as standalone or bundled policies.
Unemployment Insurance
Unemployment insurance provides monthly payments up to 2,500 if made redundant. Requires 6 months continuous employment and excludes voluntary unemployment. Works alongside state benefits to maintain financial stability during job transitions.
Questions
What types of income protection plans are available?
We offer short-term and long-term income protection plans with benefit periods up to 60 months. Policies include accident/sickness cover, unemployment protection, and custom combinations.
Does life insurance cover terminal illness?
Yes, our life insurance policies include terminal illness coverage with early payouts for diagnosed conditions like cancer, subject to policy terms.
How are pet insurance premiums calculated?
Premiums depend on pet age, breed, health history, coverage level, and excess amount selected during policy setup.
Can self-employed individuals get income protection?
Yes, though unemployment coverage may be excluded. We offer tailored policies focusing on accident and sickness protection for self-employed clients.
What's the claims process for insurance policies?
Contact our claims administrator immediately using policy details. Provide medical records or employment documentation as required. Most claims process within 30 days.
Are pre-existing medical conditions covered?
No, pre-existing conditions are excluded from all policies. This includes any diagnosed illnesses or symptoms occurring before policy purchase.
Reviews (4)
G. Surabhi
Dec 25, 2021
Report
I had to undergo an urgent surgery and had to make a claim. Best Insurance Limited helped us immensely. My family contacted them and they assisted us very professionally. Now that I have seen the benefits of this policy, wouldnt ever want to cancel it. Thanks to Holly in customer services who has been good everytime we contacted.
Alexander Crew
Dec 25, 2021
Report
The income protection insurance policy provided by Best was one of the more comprehensive one. I contacted them seeking details regarding the income protection insurance policy scheme. The sales consultant Harry helped me become familiar with the offerings. Was cordial, and I will recommend them to everyone who requires such schemes.
William Hayes
Dec 19, 2021
Report
I met with a severe accident last year. It was difficult for me to even walk around for 3-4 months. It was not only mentally quite challenging, I was also short of cash. The claims process was smooth and while I had to prove with letters from my GP, the claim money looked after all my financial commitments, including my rent, for the next 8 months. Good support.
Nisha
Dec 18, 2021
Report
It was a very challenging time for my family last year after the emergence of COVID. I lost my job and was already burdened with a few loans. Thank you so much, Best Insurance, for helping me out in tough times. Income protection is easy to ignore but when tough times fall, the policy pays.
