Business Details
Emergency
services
Your Trusted Appliance Repair Experts in Iwade
Established with a commitment to delivering exceptional domestic appliance repair services, we bring over a decade of experience working with leading manufacturers. Our qualified engineers specialise in resolving complex issues across washing machines, dishwashers, ovens, and other household appliances, offering solutions at competitive rates significantly lower than manufacturer charges. We prioritise transparency, ensuring no hidden costs or unexpected fees, while maintaining prompt service with average response times under 30 minutes.Our track record of 984 satisfied customers and 5-star reviews reflects our dedication to reliability, affordability, and technical expertise. With flexible appointment scheduling seven days a week and clear communication throughout the repair process, we aim to restore appliance functionality efficiently while minimising disruption to our clients' daily lives.
Services
Washing Machine Repair
Dishwasher Repair
Oven Repair
Tumble Dryer Repair
Microwave Repair
Vacuum Cleaner Repair
Appliance Installation
Emergency Repairs
Parts Replacement
Diagnostic Service
Highlights and features
- We offer over 10 years' experience working with leading appliance manufacturers
- Our transparent pricing includes no hidden costs or unexpected fees
- We provide same-day emergency repairs with average response times under 30 minutes
- We guarantee first-visit fixes for 521 different appliance issues
- Our engineers complete 465 appliance installations annually with manufacturer-certified parts
What people say
Quick response
Reasonable price
Efficient service
Knowledgeable engineer
Reliable repairs
Services
Washing Machine Repair
Specialist washing machine repairs for all major brands including Bosch, Beko, and Smeg. We diagnose and fix issues like drainage problems, unusual noises, and error codes. Our engineers carry common replacement parts and can source specific components within 3 working days. With over 10 years' experience, we complete repairs at 60% less than manufacturer rates while maintaining full warranty on parts.
Dishwasher Repair
Comprehensive dishwasher repair service addressing leaks, poor cleaning performance, and mechanical faults. We service integrated and freestanding models from leading manufacturers. Our diagnostic process identifies issues with pumps, filters, and spray arms, providing cost-effective solutions that extend appliance lifespan. Customers benefit from transparent pricing with no call-out charges for same-day bookings.
Oven Repair
Professional oven repair covering element replacement, thermostat calibration, and ignition system fixes. We service both electric and gas models, including Smeg and other premium brands. Our engineers carry essential components for immediate repairs and can source specialist parts within 72 hours. With 98% first-visit resolution rates, we ensure minimal kitchen disruption for residential customers.
Appliance Installation
Expert installation of new washing machines, dishwashers, and ovens with proper plumbing and electrical connections. Our service includes removal of old appliances and ensuring compliance with safety regulations. We provide installation quotes from 55, with precise pricing determined by appliance type and complexity. All installations come with a 12-month workmanship warranty.
Emergency Repairs
24/7 emergency repair service for critical appliance failures. Our engineers respond within 30 minutes of contact and prioritise same-day solutions for essential appliances. We maintain stock of common replacement parts and offer flexible evening appointments. Emergency service customers receive a 10% discount on parts while maintaining our standard quality guarantees.
People
Graham
Owner Engineer
Graham brings over a decade of experience working with major appliance manufacturers. He specialises in complex diagnostics and repairs for washing machines, dishwashers, and ovens. Known for his transparent pricing and commitment to customer education, Graham has completed 465 installations and 984 repairs since establishing the business. He personally handles all emergency calls and guarantees clear communication throughout the repair process.
Questions
What appliances do you repair?
We repair all major domestic appliances including washing machines, dishwashers, ovens, tumble dryers, microwaves, and vacuum cleaners. Our engineers handle both freestanding and built-in models from brands like Bosch, Beko, and Smeg.
Do you offer emergency repairs?
Yes, we provide emergency repair services seven days a week. Our engineers respond within 30 minutes of contact and prioritise same-day appointments for urgent appliance failures.
What areas do you cover?
We service Maidstone, Sittingbourne, Kings Hill, Faversham, Ashford, and Medway towns. We may service areas outside this range for a small additional travel charge.
How much do repairs cost?
Call-out charges start at £35 with labour from £40. We provide accurate quotes after identifying the issue, with no hidden costs. Parts are charged separately at cost price with prior approval.
Can you install new appliances?
Yes, we offer professional installation services for new washing machines, dishwashers, and ovens. Installation prices start from £55, with precise costing determined by appliance type and complexity.
Do you guarantee your repairs?
All repairs come with a 12-month warranty on parts and workmanship. We guarantee first-visit fixes for 521 common appliance issues and will return at no charge if problems recur within the warranty period.
Reviews (5)
Claire Woolston
Dec 03, 2021
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So pleased to have found Graham. He came out quickly, very reasonable, extremely helpful and nothing is too much trouble. So pleased to have got our old oven fixed rather than having to scrap it for a new one! Thank you Graham!
Kim Blakely
Aug 16, 2021
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Graham responded promptly and arrived at agreed time.He repaired my oven fan and motor and the price was very reasonable.He is very polite and efficient and I highly recommend him
Service:Repair oven
Graham responded promptly and arrived at agreed time.He repaired my oven fan and motor and the price was very reasonable.He is very polite and efficient and I highly recommend him
Service:Repair oven
Anne-Marie Harrington
Aug 09, 2021
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Dear Graham, thank you SO much for coming to my rescue re my dishwasher. You're amazing and your service is SUPERB in every way. I can't recommend you enough ! To anyone needing help with their dishwasher, washing machine or oven, then Graham is your man. He's incredibly reliable, professional, knowledgeable and friendly. On top of all that, he's really AFFORDABLE ! Many many thanks again, from Anne-Marie in Lynsted.
Robin Grigsby
Jun 07, 2021
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Phoned up and he was let down for his job in Canterbury. He came straight up and fixed our oven. Great service and price. Would highly recommend.
Jayne Elizabeth
Mar 10, 2021
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Graham turned up when he said wearing his mask, kept in touch with quick response. Efficient and good price. Thankyou! *washing machine repair
