Business Details
Professional Home Appliance Repair Services
At Direct Appliances Centre, we believe that repairing home appliances is just the beginning of our commitment to customers. Our franchise prioritises delivering superior service by taking additional measures to safeguard your home. Our dedicated team of technicians takes pride in the quality of their work while maintaining cleanliness and respect for your space. Demonstrating our commitment, we wear protective shoe covers before entering to ensure our professionalism extends beyond repairs to how we treat your home and you. With manufacturer-trained professionals, we aim to make faulty appliance repairs quick, stress-free, and easy.Our technicians provide fast, reliable solutions for washing machines, tumble dryers, fridges, freezers, ovens, cookers, dishwashers, and ceramic hobs. We operate with transparency, offering a fixed call-out fee of 85.00 with no additional VAT charges. Our 6-month parts warranty ensures quality and peace of mind for all our customers. We serve London and surrounding areas including Balham, Carshalton, Croydon, and Wimbledon. Our team consistently receives praise for being professional, knowledgeable, and efficient in resolving appliance issues.
Services
Washing Machine Repair
Tumble Dryer Repairs
Fridge and Freezer Repairs
Oven and Cookers Repairs
Dishwasher Repairs
Ceramic Hob Repairs
Highlights and features
- We have skilled and certified professionals providing top-quality repair services
- We stand by our work with a 6-month parts warranty
- We offer a fixed call-out fee of 85.00 with no additional VAT charges
- We provide exclusive special offers for estate agents
- Our manufacturer-trained technicians deliver fast, reliable solutions for all appliance types
What people say
Excellent, very professional
Fast service
Always reliable
Professional and friendly
Highly recommend
Services
Washing Machine Repairs
We offer fast, reliable washing machine repair services for all brands. Our qualified technicians ensure your appliance runs like new again with minimal disruption to your daily routine. Customers appreciate our prompt service and transparent pricing.
Tumble Dryer Repairs
Our quick and reliable tumble dryer repair service handles all makes and models. We diagnose issues like malfunctions, strange noises, and poor drying performance. Our technicians provide efficient solutions to restore your appliance's functionality.
Fridge and Freezer Repairs
We specialise in fast fridge and freezer repairs to keep your appliances running efficiently. Our affordable solutions extend the life of cooling systems while maintaining food safety standards. Customers praise our professional approach and reliability.
Oven and Cookers Repairs
Our expert technicians provide reliable oven and cooker repair services. We offer affordable solutions for all cooking needs, ensuring your appliances work safely and efficiently. Our service includes thorough diagnostics and quality repairs.
Dishwasher Repairs
We offer professional dishwasher repair services to maintain kitchen efficiency. Our dependable fixes ensure optimal performance, addressing leaks, drainage issues, and cleaning problems. Our technicians use quality parts and provide lasting solutions.
Questions
What areas do you cover for appliance repairs?
We cover London and surrounding areas including Balham, Carshalton, Croydon, Mitcham, Morden, Sutton, and Wimbledon.
What types of appliances do you repair?
We repair washing machines, tumble dryers, fridges, freezers, ovens, cookers, dishwashers, and ceramic hobs.
Do you offer any warranty on repairs?
Yes, we provide a 6-month warranty on replacement parts for all our repair services.
What are your service hours?
We operate Monday-Thursday 9:00 AM - 5:00 PM and Friday 9:00 AM - 12:00 PM. Emergency services are not available.
How much is your call-out fee?
Our fixed call-out fee is £85.00 with no additional VAT charges for all repair services.
Can I book an appointment online?
Yes, you can book online through our website or contact us directly at 07798886836 for immediate assistance.
Reviews (5)
David Murphy
Nov 16, 2021
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I had a really positive experience. Phoned this morning and got an appointment this afternoon, received a text confirming the time window and Rafiq arrived in it. He was quick, polite, tidy and very helpful. He identified the problem, had the spare part in his van and completed the replacement without any fuss. I paid by card and immediately received an emailed invoice and receipt. I was very impressed with this incredibly efficient service and recommend this company. Thank you!
Tom Rose
Sep 18, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Seriously impressed by speed of response, Rafiq had turned up within 30 minutes of my call. V friendly and professional, will use again. Unlike my washer dryer...Rafiq quickly identified the problem but advised its age didn't justify more money being thrown at it. Good advice, very happy with new one I've bought.
Service:Washer/dryer repair
Seriously impressed by speed of response, Rafiq had turned up within 30 minutes of my call. V friendly and professional, will use again. Unlike my washer dryer...Rafiq quickly identified the problem but advised its age didn't justify more money being thrown at it. Good advice, very happy with new one I've bought.
Service:Washer/dryer repair
Bouchra T.
Aug 16, 2021
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I have bought a stand mixer last year November . A Kenwood KMX754PP. I have been using it since then . A couple of weeks ago the mixer detached from the counter while in use and fell off as the stabilisers have lost their normal function after 7months of purchase . I contacted customer service for a solution (replacement or repair ) but nothing was offered to me other than an irresponsive and unprofessional attitude . No suggestions ,no solutions , no communication skills . The customer service at this shop is managed by a bunch of kids. What a waste if money !
Joseph Cummings
Dec 10, 2020
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Unbelievably responsive and fairly priced. Our oven blew and needed repair. They came out the next day and fixed it on site. Ive used them multiple times and referred them to anyone I know. Its hard to find trustworthy and responsive repair professionals-but thats exactly what this company is. Thank you so much!! Really appreciate it.
Maha Alkatib
Jun 10, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
I cant believe how quickly they responded to my request and attend. When I called siemens they said it would be 2 weeks for the first appointment. This company came the same day I called them! Fantastic service and extremely polite. I would definitely call them again for any of my appliance problems.
Service:Dishwasher repair
I cant believe how quickly they responded to my request and attend. When I called siemens they said it would be 2 weeks for the first appointment. This company came the same day I called them! Fantastic service and extremely polite. I would definitely call them again for any of my appliance problems.
Service:Dishwasher repair
