Business Details
13 Years
experience
Emergency
services
Expert Appliance Repairs in London
At Repair Aid, we specialise in the repair, maintenance, and installation of domestic and commercial kitchen appliances. With over a decade of experience, our team of dedicated engineers delivers prompt, reliable service across London, covering everything from washing machines and dishwashers to ovens, cookers, and fridge freezers. We pride ourselves on offering same-day and next-day emergency repairs at no extra charge, backed by a comprehensive 12-month guarantee on all work. Our engineers are local to London, ensuring familiarity with the area and rapid response times, while our extensive stock of 5,000+ spare parts enables us to resolve most issues during the first visit.We maintain transparent pricing with fixed labour fees, no hidden costs, and a commitment to customer satisfaction. Accredited by Alcumus SafeContractor and registered with DASA, our DBS-checked engineers combine technical expertise with professionalism to deliver trusted solutions for both homeowners and landlords.
Services
Washing Machine Repair
Dishwasher Repairs
Oven Repairs
Fridge Freezer Repairs
Tumble Dryer Repairs
Cooker Hood Repairs
American Fridge Freezer Repairs
Hob Repairs
Commercial Appliance Repair
Spare Parts Supply
Details
- Year established: 2013
Highlights and features
- We offer a 12-month guarantee on all repairs.
- Same-day and next-day emergency services available.
- Local London engineers with area-specific expertise.
- Competitive pricing with no hidden fees.
- 99% first-visit repair success rate.
Associations and certifications
- Alcumus SafeContractor
- DASA
What people say
Prompt and professional
No extra charge
Excellent service
Honest and reliable
Quick response times
Services
Washing Machine Repair
Our engineers specialise in diagnosing and fixing all washing machine issues, from leaks to motor failures. We carry common spare parts for immediate repairs, ensuring minimal disruption. With a 99% first-visit success rate, we restore functionality quickly. All repairs include a 12-month guarantee.
Dishwasher Repairs
We resolve dishwasher problems such as drainage issues, faulty pumps, and error codes. Our local engineers arrive equipped with tools and parts for same-day fixes. Transparent pricing and a 12-month warranty ensure peace of mind for homeowners and landlords.
Fridge Freezer Repairs
From temperature regulation to compressor faults, we repair all fridge and freezer models. Our engineers clean coils and replace parts to improve energy efficiency. Emergency services are available for urgent cooling failures, with competitive pricing.
Oven Repairs
We fix electric and gas ovens, including faulty igniters, thermostats, and door mechanisms. Our team ensures safe and efficient repairs, restoring cooking functionality. Parts and labour are covered under our 12-month guarantee.
Commercial Appliance Repair
Tailored solutions for landlords and businesses, covering commercial kitchen appliances. We prioritise rapid repairs to minimise downtime, with bulk service options and dedicated support for property managers.
Questions
What appliances do you repair?
We repair washing machines, dishwashers, ovens, cookers, hobs, fridge freezers, tumble dryers, and more.
Do you offer emergency repairs?
Yes, we provide same-day and next-day emergency repairs at no extra charge.
Are your engineers qualified?
All our engineers are DBS-checked, certified, and experienced in appliance repairs.
What areas do you cover?
We service all London boroughs and surrounding areas.
Do you guarantee your work?
Yes, all repairs come with a 12-month guarantee covering parts and labour.
How can I book a repair?
Call us on 020 7183 6944 or use our online booking form.
Videos
Reviews (5)
Ca Adams
May 21, 2021
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Quick call out and useful engineer. However, I suggest steering clear of this operation, whose business model is based on highly inflated spare part pricing, counting on consumers not recognising that. They replaced a dishwasher heat pump, charging 143 for a part that retailed from official manufacturer website for 73. When queried, I was offered the chance to have the engineer return to remove the just installed part and let us supply it for later fitting, but would not reconsider the completely unreasonable doubled part price. Avoid.
Satish Shah
Jan 31, 2021
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They are friendly but not the cheapest. Suggest to replace appliance unless willing to spend 84 for call out charge plus parts. Cheaper to buy replacement from John Lewis or AO instead.
India A.
Dec 26, 2020
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TLDR: been waiting a month and a half, charged 150 and still no fix
tried to get my dishwasher fixed a month and a half ago, had two engineers out and was charged 150 and neither of them fixed the appliance. was told that this was non-refundable but I could knock 100 off another dishwasher if i purchased it from them. been waiting over a month to see if I can get a new dishwasher, every time I call I'm told its out of stock and i'll get a call back.
tried to get my dishwasher fixed a month and a half ago, had two engineers out and was charged 150 and neither of them fixed the appliance. was told that this was non-refundable but I could knock 100 off another dishwasher if i purchased it from them. been waiting over a month to see if I can get a new dishwasher, every time I call I'm told its out of stock and i'll get a call back.
Tony Haq
Sep 08, 2020
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Repair Aid have been fine in the past. Maybe they have new engineers or staff but lately they don't seem to know what they are doing. They first came for inspection and I was told a new drum would fix the problem so we paid close to 500 for this and find the machine is still leaking. After another visit they ask for more money for the same problem he initially came to inspect! after two further visits they find new things wrong each time and ask for more money! We called an expert engineer from Standard Appliances in E10 who said the drum was not fitted properly and repaired the problem for us
Nur Labu
Jan 14, 2020
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Arrived on time and completed the work to a high standard, removing the old dishwasher and installing a new energy-efficient one. The engineer was very polite and friendly and all the work was completed within the one hour. Emma was also most helpful on the phone and was able to answer any questions I had on the initial quote with ease. I was very pleased with the way the work was carried out, extremely efficiently and I would certainly recommend.
