Business Details
34 Years
experience
Emergency
services
Expert Appliance Repairs in Epsom
Established in 1992, our business builds upon decades of hands-on experience in domestic appliance repair. I began my career in 1977 as an apprentice with the Electricity Board, earning City & Guilds certifications before advancing to senior engineer roles at Hotpoint Ltd. Since 1992, I have personally delivered repairs using genuine parts, ensuring quality and transparency. Our fixed pricing model includes call-out fees within the first hour, with additional work charged in 15-minute increments. We prioritise customer safety through PPE compliance and provide clear cost estimates before any repair.With over 35 years of technical expertise, we service washing machines, tumble dryers, dishwashers, cookers, and more across Epsom and surrounding areas. Our commitment to reliability and fair pricing has earned us a trusted reputation for resolving appliance issues efficiently. We offer installation services for new appliances and replacement storage heaters, tailoring our approach to each customer's unique requirements. This dedication to personalised service ensures every client receives expert solutions without hidden charges.
Services
Washing Machine Repair
Tumble Dryer Repair
Dishwasher Repair
Cooker Repair
Oven Repair
Hob Repair
Storage Heater Installation
Appliance Connection Service
Fault Diagnosis
Genuine Parts Supply
Details
- Year established: 1992
Highlights and features
- We have over 35 years of hands-on appliance repair experience
- Our engineer holds City & Guilds certifications in appliance servicing
- We use genuine manufacturer parts for all repairs
- We follow strict PPE protocols for customer safety
- We provide clear cost estimates before starting repairs
Services
Washing Machine Repair
Specialist washing machine repairs for all major brands, including drain issues, spin problems, and motor faults. We use genuine manufacturer parts and provide clear cost estimates before work begins. Our engineer's 35+ years of experience ensures efficient diagnosis and repair of common issues like musty smells and drainage failures.
Tumble Dryer Repair
Expert diagnosis and repair of tumble dryer faults including heating failures and unusual noises. We check for drum bearing wear and motor issues, using authentic replacement components. Our fixed pricing model includes call-out fees within the first hour, with transparent charges for additional work.
Dishwasher Repair
Comprehensive dishwasher repairs covering drainage problems, pump blockages, and electrical faults. We access internal components safely and provide honest assessments of repair viability. Our service includes advice on maintenance to prevent future issues through proper usage patterns.
Cooker Repair
Professional repair of electric cookers, ovens, and hobs including element replacements and control module diagnostics. We handle both freestanding and built-in models, ensuring safe operation and compliance with electrical safety standards during all repairs.
Storage Heater Repair
Supply and installation of replacement storage heaters for all sizes and makes. We assess existing systems to recommend efficient replacements and provide expert fitting services. Our work includes electrical safety checks and performance testing to ensure optimal heating efficiency.
People
Paul Blackmore
Owner Engineer
With 35+ years in appliance repair since 1977 apprenticeship, City & Guilds certified engineer. Former senior Hotpoint engineer turned sole trader in 1992, prioritising quality repairs using genuine parts and transparent pricing.
Questions
What appliances do you repair?
We repair washing machines, tumble dryers, dishwashers, cookers, ovens, hobs, storage heaters, and cooker hoods from all major manufacturers.
Do you use genuine replacement parts?
Yes, we exclusively use genuine manufacturer parts to ensure quality and longevity of repairs, never cheaper pattern replacements.
How are repair costs calculated?
Our fixed price covers the first hour including call-out. Additional work is charged in 15-minute increments plus parts, with clear estimates provided beforehand.
Can you install new appliances?
Yes, we offer installation services for new appliances including built-in models, with removal of old units available upon request.
Are emergency repairs available?
We provide urgent repair services for critical appliance failures, prioritising same-day assistance when possible.
Do you service commercial appliances?
Our focus is domestic appliances only. We recommend specialist commercial engineers for business equipment repairs.
Reviews (2)
Chris Last
Nov 30, 2020
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Excellent and extremely genuine Man.
Answered the phone when I rang him and then told me me when he would be able to get to me.
Arrived on time and new what he was looking at straight away. A simple fault other people would have tried to make money on but not the case with Paul. I would highly recommend him and use him again... Many Thanks Paul Blackmore.
Answered the phone when I rang him and then told me me when he would be able to get to me.
Arrived on time and new what he was looking at straight away. A simple fault other people would have tried to make money on but not the case with Paul. I would highly recommend him and use him again... Many Thanks Paul Blackmore.
Denise Stewart
Aug 10, 2020
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Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Really quick respond and super helpful. Fixed the issue in one visit. Very happy.
Service:Repair washer
Really quick respond and super helpful. Fixed the issue in one visit. Very happy.
Service:Repair washer
