Business Details
Emergency
services
Your Trusted Property Letting Experts in Edinburgh
TSG Letting is a family-run business established to provide high-quality property letting services across Edinburgh, East Lothian, and surrounding areas. With over a decade of experience, we have built strong relationships with landlords and tenants by combining local market expertise with a commitment to exceptional service. Our team prioritises transparency, professionalism, and client satisfaction, recently expanding into property sales to further support our clients' needs.As a regulated letting agent in Scotland, we adhere to strict codes of practice and data protection standards. Our services include tenant vetting, property management, and marketing through major platforms, ensuring landlords can confidently entrust their investments to us. We pride ourselves on clear communication, timely updates, and tailored solutions that reflect our deep understanding of the local property market.
Services
Property Letting
Landlord Management
Tenant Vetting
Virtual Viewings
Property Maintenance
Inventory Preparation
Council Tax Advice
EPC Compliance
Deposit Handling
Contract Administration
Highlights and features
- We have over 12 years of experience in Edinburgh and East Lothian property markets.
- Our family-run business prioritises transparent communication and client relationships.
- We offer tailored landlord packages including full property management services.
- Our team conducts rigorous tenant vetting and property marketing across major platforms.
- We provide 24/7 emergency maintenance support for tenant issues.
Associations and certifications
- Letting Agent Registration Number LARN1811013
What people say
Professional and attentive
Excellent communication
Timely updates
Strong local knowledge
Reliable service
Services
Property Letting
We market properties across Zoopla, Letting Web, and other platforms to attract qualified tenants. Our process includes virtual viewings, tenant vetting, and preparation of all legal documentation. With local market expertise, we ensure competitive rental pricing and swift property occupancy.
Landlord Management
Our full management service handles maintenance, tenant communication, and repair coordination using trusted local contractors. Landlords receive regular updates while we manage day-to-day operations, ensuring compliance with Scottish letting regulations and minimising property downtime.
Tenant Vetting
We conduct thorough background checks including credit history, employment verification, and previous landlord references. This process helps identify reliable tenants who will maintain properties to the required standards, reducing risks for landlords.
Virtual Viewings
Virtual viewings allow prospective tenants to explore properties remotely through high-quality video tours. This service increases accessibility for out-of-area applicants while maintaining safety and convenience for all parties involved.
Property Maintenance
We coordinate emergency and routine maintenance using vetted contractors. Our 24/7 emergency line ensures urgent issues like gas leaks or burst pipes are addressed promptly, with clear communication between tenants and landlords throughout the resolution process.
Questions
What areas do you cover?
We operate across Edinburgh, East Lothian, and surrounding areas including Musselburgh, Tranent, and St Andrews.
How do emergency repairs work?
Call our dedicated out-of-hours numbers for gas (0800 111 999), power (07811260255), or plumbing (07904 873 340) emergencies.
What tenant checks are performed?
We verify credit history, employment status, and previous landlord references to ensure reliable tenancies.
Can I manage my property remotely?
Yes, our full management service handles all maintenance and tenant communication on your behalf.
How are rent payments handled?
Rent is collected directly from tenants with regular statements provided to landlords.
What happens if I need to move out early?
Contact us immediately to discuss options - early termination may require finding a replacement tenant.
Reviews (7)
Jennifer Adams
Nov 30, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
I would thoroughly recommend TSG as a letting agency. They are professional, responsive, thorough and easy to deal with. They have been helpful to me and my tenant if any issues have come up and are proactive in dealing with potential issues.
I would thoroughly recommend TSG as a letting agency. They are professional, responsive, thorough and easy to deal with. They have been helpful to me and my tenant if any issues have come up and are proactive in dealing with potential issues.
Jandopando
Nov 24, 2021
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I had reason to contact TSG Letting Services this year, and found them very professional and helpful. They were quick to understand my situation and provide appropriate information/advice. Queries were answered quickly and in detail. In the end, the property was not put out to let due to circumstances beyond our control, however I would not hesitate to recommend TSG to anyone looking for this type of service.
Elaine Kerr
Nov 20, 2021
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Tracey and her team have been first class in guiding us through the landlord process . Everything is dealt with in a very timely and efficient manner but also very friendly. TSG have a huge knowledge and have a range of trades that can be organised to fix anything that arises very quickly which is reassuring and essential to ensuring the needs of the tenant are met which is the number one priority as a landlord. We feel safe and secure knowing that Tracey and the team sort the relevant safety criteria. Thankyou Tracey and the team at TSG . Highly recommended.
Gordon Whitelaw
Nov 19, 2021
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I have used TSG for 10 + years now and find they provide me with a very professional service and would recommend them above the others for there attention to detail from start to finish.
Barry Smith
Nov 16, 2021
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Positive:Professionalism
I have been with TSG coming up for 3 years now & they are a pleasure to deal with. I have 2 properties rented out through TSG & found any issues are handled quickly & efficiently. Good tenants have always been found quickly & there has never been any concerns. Thank you to the whole team for all the hard work use put in.
I have been with TSG coming up for 3 years now & they are a pleasure to deal with. I have 2 properties rented out through TSG & found any issues are handled quickly & efficiently. Good tenants have always been found quickly & there has never been any concerns. Thank you to the whole team for all the hard work use put in.
Nick Archer
Nov 14, 2021
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Positive:Professionalism
I have used TSG to rent out properties for the last 5 years and found them to be excellent and experienced. They take out any hassle that a landlord might have.
I have used TSG to rent out properties for the last 5 years and found them to be excellent and experienced. They take out any hassle that a landlord might have.
Graeme Owenson
Nov 13, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
We have been with TSG for over 10 years and cannot fault their service they provide. Always been very response to any emails / phone calls to the office. Highly Recommend 5 Stars *****
We have been with TSG for over 10 years and cannot fault their service they provide. Always been very response to any emails / phone calls to the office. Highly Recommend 5 Stars *****
