Business Details
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services
Vehicle Security Systems in Midsomer Norton
At Visual Telematics, we combine traditional customer care with cutting-edge telematics technology to deliver premium vehicle security solutions. Founded by Ben and Georgia Fancett, our expertise stems from decades of industry experience, including pioneering the introduction of Meta Trak and Scorpion Track 5 products to the UK market. Ben, a Category 5 approved engineer, has worked extensively with high-net-worth individuals and celebrities, ensuring discreet installations for luxury vehicles. Georgias deep involvement in tracking product accreditation underpins our commitment to meeting insurers stringent requirements. We specialise in Thatcham-certified tracking systems, van locks, and fleet management solutions, offering tailored services for both private and commercial clients.Our DBS-checked engineers ensure vehicle protection during installations, with flexible scheduling to suit client needs. We provide comprehensive documentation for insurance compliance and maintain a focus on building long-term customer relationships. Our family-run business prioritises prompt, unobtrusive service, supported by partnerships with major vehicle manufacturers. With 24/7 monitoring capabilities and transferable tracking systems across Europe, we deliver peace of mind through advanced security technology. Our mobile apps offer real-time vehicle tracking, geofencing alerts, and detailed journey history, ensuring clients remain fully informed about their assets.
Services
Vehicle Tracking
Van Locks
Fleet Management
Immobilisers
Alarms
Thatcham Certification
Motorhome Security
GPS Trackers
Driver Recognition
Geofencing Alerts
Highlights and features
- We have 20 years of experience in vehicle telematics and security systems
- Our DBS-checked engineers specialise in luxury vehicle installations
- We pioneered Meta Trak product adoption in the UK market
- We provide Thatcham-certified systems with SOC monitoring capabilities
- Our family-run business offers flexible installation scheduling
Associations and certifications
- Thatcham Research
Services
Vehicle Tracking Systems
Our Thatcham-certified tracking systems provide 24/7 vehicle monitoring with SOC alerts. Featuring driver recognition tags and geofencing capabilities, these systems offer real-time location tracking and theft prevention for private and commercial vehicles. The technology includes mobile app integration for instant notifications and journey history.
Van Security Solutions
We supply and install comprehensive van security packages to protect commercial assets. Our systems include advanced locking mechanisms and alarm integration, specifically designed to deter professional thieves. Solutions are tailored to individual requirements with expert recommendations available through consultation.
Fleet Management
Our fleet management solutions cater to both small businesses and large corporations. The systems provide detailed vehicle usage reports, driver performance metrics, and real-time location monitoring. Scalable options allow businesses to choose between comprehensive data analysis or simplified tracking interfaces.
Immobiliser Integration
We offer immobiliser integration with tracking systems for enhanced security. This feature prevents vehicle start-up during attempted theft, working alongside GPS monitoring. The system includes remote control capabilities and automatic alerts for unauthorised access attempts.
Motorhome Security
Specialist security solutions for motorhomes and recreational vehicles. Our systems combine tracking technology with physical security measures, designed to protect high-value leisure vehicles. Installations consider unique vehicle layouts while maintaining discreet operation.
People
Ben Fancett
Director
With 20 years in telematics, Ben pioneered Meta Trak product adoption in the UK. As one of the first Category 5 engineers, he specialises in luxury vehicle security for high-profile clients.
Georgia Fancett
Director
Georgia brings extensive industry knowledge from tracking product accreditation processes. Her customer-focused approach ensures tailored security solutions that balance technical excellence with individual client needs.
Questions
What vehicle tracking systems do you offer?
We provide Thatcham Category S5 and S7 tracking systems, including Meta Trak and EcoTrak models with immobilisation and driver recognition features.
Do you install van security solutions?
Yes, we offer comprehensive van lock packages and alarm systems to protect commercial vehicles across Bath, Bristol, and surrounding areas.
Can tracking systems be transferred between vehicles?
Our Meta Trak systems can be transferred between vehicles with minimal administrative charges, though labour costs apply for reinstallation.
Do you provide insurance documentation?
Yes, we supply all necessary Thatcham certification and insurance documents to ensure policy compliance after installation.
Are your engineers qualified for luxury vehicle work?
Our DBS-checked engineers have specialist training for luxury vehicle installations, ensuring vehicle protection during all procedures.
Reviews (4)
Kirk Simpson
Jun 01, 2020
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After losing lots of power tools following a van break-in leaving my back door vulnerable Ben came and saved the day! The service was fantastic from the booking with the office through to completion VT were punctual and professional and I would have no hesitation in recommending them. Service with a smile (even when fitting the locks was a real pain because of all the filler on the side door, Ben took it in his stride!). Thanks again!
Damian Cawthorne
Oct 02, 2019
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Fantastic service. Just had a van alarm fired by Ben. He turned up and spent 6 hours in the pouring rain to get the job done. Really pleased with the product and very impressed with the installation. Have already recommended!!
A. Place In Time
Jul 22, 2019
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Awful experience avoid! Wrong info given about Scorpion tracker/immobiliser initially, with a call back to apologise after I challenged. When Ben turned up I asked him about the installation and if they were insured. He replied that most of the time the cars go back perfectly. He then sat in his car for 10 minutes before informing me that he couldnt do the job. Wasted afternoon waiting for this joker
Cc Cc
May 31, 2018
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I had a alarm system fitted by Ben, a very thorough man who took a little longer to do the job than quoted and at no extra charge, my savings in using Visual telematics was well worth it, thank you Ben
