1Let

Business Details

Trusted Property Management in Edinburgh, Scotland

At 1Let, we redefine property management in Scotland through a commitment to personal relationships, innovation, and transparency. Established to address the evolving needs of landlords and tenants, our approach prioritizes peace of mind by combining dedicated Property Managers with forward-thinking strategies. Our team collaborates with landlords to deliver safe, well-maintained homes while ensuring tenants experience comfort and ease throughout their rental journey. With a focus on tailored service, we provide dedicated support for property management, tenant relations, and investment advice. Our rigorous tenant-matching process and proactive compliance measures reflect our dedication to excellence.

Backed by two decades of experience, including team members like Katharine who have shaped our reputation, we ensure every client feels valued. Our transparent communication, 24/7 online portal access, and market-leading marketing strategies underscore our commitment to trust and reliability. Regular property inspections and detailed reporting further safeguard investments, while our responsive maintenance solutions minimize disruptions. Recognized through numerous awards and consistently positive reviews, we pride ourselves on being a trusted partner for landlords and tenants across Scotland.

Services

Property Management Letting Services Tenant Management Property Maintenance Investment Advice

Highlights and features

We assign dedicated Property Managers for personalized support.
Our rigorous tenant-matching process ensures reliable, respectful tenants.
Transparent communication with 24/7 online portal access for landlords.
Proactive compliance updates and photographic property visit reports.
Award-winning team with decades of combined property management experience.

Associations and certifications

Client Money Protection Scheme

What people say

Exceptional service Highly recommend Professional and friendly Quick response times Dedicated Property Managers

Website

Update Listing

Services

Property Management

Our property management services ensure landlords enjoy peace of mind through regular inspections, compliance checks, and detailed reporting. We handle day-to-day operations, from tenant communication to maintenance coordination, safeguarding your investment. With tailored support and a dedicated Property Manager, we maintain high standards for both landlords and tenants.

Letting Services

We specialize in securing reliable tenants through rigorous referencing and personalized matching. Our marketing strategies include professional photography and 360 virtual tours to maximize property exposure. Landlords benefit from transparent fee structures and ongoing support throughout the tenancy lifecycle, ensuring a seamless letting experience.

Tenant Management

Tenant management involves proactive communication, swift resolution of maintenance issues, and dedicated support for move-ins and move-outs. We provide user-friendly online tools for applications and repairs, backed by a team committed to ensuring tenant satisfaction and long-term tenancies.

Property Maintenance

Our maintenance services prioritize quick response times and efficient resolution of issues. Tenants can report problems online, and our team coordinates repairs promptly. Regular property inspections and photographic reports help identify potential issues early, minimizing disruptions and maintaining property value.

Investment Advice

We offer free investment advice and property sourcing to help landlords and investors make informed decisions. Our expertise includes market analysis, yield calculations, and compliance guidance. By understanding rental demand and future resale potential, we help clients build profitable, sustainable portfolios.

People

Rosalind

Property Manager

Rosalind has over 15 years of experience in property management, known for her professionalism and dedication to resolving tenant and landlord needs efficiently.

Zefron

Letting Agent

Zefron specializes in tenant relations and property viewings, praised for his friendly approach and ability to guide clients through the letting process seamlessly.

Ken

Client Liaison

Ken serves as a key contact for landlords, offering expert advice and ensuring clear communication between all parties to resolve issues promptly.

Abby

Administrative Support

Abby provides essential administrative support, ensuring paperwork and contractual processes are handled smoothly and efficiently for landlords and tenants.

Tina

Property Coordinator

Tina plays a vital role in property coordination, assisting with tenant applications and ensuring compliance with legal requirements for a stress-free experience.

Questions

How do I report a maintenance issue?

Tenants can report maintenance issues online via our 24/7 portal or contact their dedicated Property Manager directly for urgent matters.

What areas do you cover?

We operate across Edinburgh and serve all of Scotland, providing property management and letting services tailored to local markets.

How are tenants vetted?

We conduct rigorous referencing, including credit checks and previous landlord references, to ensure reliable, respectful tenants for your property.

Do you offer investment advice?

Yes, we provide free investment advice and property sourcing to help landlords and investors make informed decisions aligned with their goals.

What compliance checks do you perform?

We ensure all legal requirements are met, including gas safety certificates, electrical inspections, and EPC compliance, with regular updates for landlords.

Can I access my property details online?

Yes, landlords have 24/7 access to a dedicated online portal for property updates, documentation, and communication with our team.

Reviews (4)

Write a Review

Maximinomezzapittorr

Jan 02, 2022 Report

Positive:Professionalism,Quality,Responsiveness,Value
Absolutely brilliant service from 1let, and a special thanks to Scott Melvin! Thanks to prompt and clear communication he has been able to assist with a replacement of a faulty fridge, just a few days before Christmas! Really impressed, absolutely recommended!

Ror Preston

Dec 20, 2021 Report

My experience of 1Let so far as a landlord has been superb, and a particular thanks to Ken Bell, who has been brilliant. They've been extremely prompt getting back to me, always clear in letting me know what's going on, and just obviously highly competent. Their maintenance man even hung around for about an extra hour and a half to take late delivery of a fridge-freezer to the property (thank you Richard!). Impressed, and highly recommended on all fronts!

Sally P.

Nov 13, 2021 Report

Positive:Professionalism,Quality,Responsiveness
Best property management agency in Edinburgh! Rented for 2 years and all property managers were prompt to reply, repairs were fixed quickly, departure process was easy. I hope to rent from them again in the future!

Chan Hong

Oct 01, 2021 Report

Positive:Professionalism,Quality,Responsiveness
It is a very good experience with 1Let and they helped me to have a good start of my life in Edinburgh.