Business Details
Your Trusted Chigwell Estate Agent
Established with a commitment to prioritise client values, our agency combines over four decades of sales expertise with two decades of local residential market knowledge in Chigwell and surrounding areas. We specialise in delivering tailored services for property sales and lettings, ensuring optimal pricing strategies and seamless communication throughout transactions. Our lettings department provides comprehensive support, from property marketing to tenant placement, while our reputation for integrity and client-centric service has fostered a high rate of referrals.We offer complimentary valuations, professional photography, and 2D/3D floor plans to enhance property presentations. With a focus on transparency and long-term relationships, we maintain 24/7 communication channels and leverage modern marketing techniques to meet client objectives efficiently.
Services
Property Sales
Lettings Management
Free Valuations
Professional Photography
Floor Plans
Conveyancing Referrals
EPC Services
Accompanied Viewings
Highlights and features
- We have over 20 years' local residential sales experience
- Our high street office provides accessible, personalised service
- 24/7 communication channels for client convenience
- Professional photography included in all property listings
- Competitive fees with no hidden costs
What people say
Excellent service
Professional and knowledgeable
Highly recommended
Seamless communication
Achieved best price
Services
Property Sales
Our property sales service combines local market expertise with targeted marketing strategies to achieve optimal sale prices. We provide comprehensive support from valuation through to completion, including professional photography, 2D/3D floor plans, and accompanied viewings. With over two decades of Chigwell area experience, we ensure transparent communication and timely transaction management for vendors and buyers alike.
Lettings Management
Our lettings management service offers landlords complete property rental solutions, from market assessment to tenant placement. We provide rental valuations, property marketing, tenant vetting, and ongoing management support. Tenants benefit from streamlined application processes and dedicated assistance throughout their tenancy, with all services delivered through our established local market knowledge and client-focused approach.
Free Valuations
We offer complimentary property valuations conducted by experienced professionals with extensive local market knowledge. Our assessments consider current trends, comparable sales data, and property-specific factors to provide accurate pricing guidance. The service includes market strategy recommendations to maximise property exposure and sale potential for residential vendors in Chigwell and surrounding areas.
Professional Photography
Professional photography enhances property listings through high-quality visual presentation. Our photographic service captures properties in optimal lighting conditions to showcase features effectively. Images are used across digital platforms and marketing materials to attract potential buyers, with weather-sensitive scheduling ensuring ideal shooting conditions for maximum visual impact.
Accompanied Viewings
We conduct accompanied viewings to provide detailed property insights and immediate feedback to vendors. Our team facilitates viewings with pre-vetted potential buyers, ensuring efficient communication of offers and addressing buyer inquiries during inspections. This service maintains transaction momentum through prompt follow-up and market responsiveness, enhancing the likelihood of successful sales outcomes.
People
John Thoma Bespoke Estate Agents
Managing Director
With over 40 years' sales experience, John leads the agency's sales operations. His local expertise and client-focused approach have established a strong referral-based business. He personally oversees complex transactions and maintains direct client communication throughout property journeys.
Matthew Murphy
Sales Director
Matthew manages sales operations with 20+ years' local market experience. He specialises in matching properties with suitable buyers through strategic marketing. His approach combines professional expertise with personalised service to achieve client objectives efficiently.
Lucy Thoma
Lettings Consultant
Lucy oversees lettings services with dedicated tenant and landlord support. She manages property marketing, tenant vetting, and rental agreements. Her focus on clear communication ensures smooth rental transactions for all parties involved in the lettings process.
Charis Thoma
Lettings Consultant
Charis provides lettings expertise with emphasis on client requirements. She coordinates property viewings, tenant applications, and lease documentation. Her approach ensures landlords receive appropriate rental valuations and tenants find suitable accommodation matches.
Charlotte Riley
Lettings Administrator
Charlotte manages administrative aspects of lettings operations. She coordinates documentation, communication, and tenant support processes. Her organisational skills ensure efficient management of rental agreements and client inquiries within the lettings department.
Questions
What areas do you cover?
We specialise in Chigwell, Woodford Green, Buckhurst Hill, Emerson Park, Hornchurch, and Loughton areas with local market expertise.
Do you offer free property valuations?
Yes, we provide complimentary market appraisals with detailed pricing guidance and marketing strategy recommendations for residential properties.
What lettings services are available?
Our lettings services include rental valuations, property marketing, tenant vetting, lease management, and ongoing landlord support.
How do you market properties?
We use professional photography, 2D/3D floor plans, online portals, and targeted marketing campaigns to maximise property exposure.
Are viewings accompanied?
Yes, all viewings are accompanied to provide property insights and ensure immediate feedback to vendors.
What fees do you charge?
We offer competitive fees with transparent pricing - details provided during initial consultation based on property requirements.
Reviews (7)
Ram
Dec 28, 2021
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I recently bought a house in Chigwell through John Thoma. I was very impressed with Johns professionalism, knowledge of the local area and client care. John was always approachable and easy to contact, which made the whole process very pleasant and efficient. I feel lucky to have had such a high standard of service, and without hesitation would recommend using John Thoma when buying or selling a property.
Dr Ram Loganathan
Dr Ram Loganathan
Faz Chaudhary
Nov 05, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Bought a house through Thoma Estate's recently. I found them to be very helpful, proactive and I would highly recommend them. Definately one of the good guys.
Bought a house through Thoma Estate's recently. I found them to be very helpful, proactive and I would highly recommend them. Definately one of the good guys.
Khawaja Rehman
Aug 26, 2021
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We are highly impressed with the excellent service provided by John Thoma Lines with regards to our purchase. It has been pleasant experience. John is consistent, diligent and he kept us informed about all the information on time. We received very quick responses from John for all the queries we had from the beginning till the end. We appreciate John for his professionalism, timely responses and coordination between all the stakeholders. We would like to say big thanks to John for the initial viewing arrangements in the difficult times amidst of the pandemic. It has been a pleasure to be associated
Katharine Garner
Feb 16, 2021
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When John and Matthew visited to value our property they said that their intention is to give all clients the same high level of service and this proved to be the case.
Matthew dealt with our sale and he showed that he has all the qualities of a good agent: ie sound knowledge of the local residential property market, regularly keeping clients updated on progress etc. More than this though, we felt that he really cared about us, our sale, and 'went the extra mile' to ensure that our transaction was successful. Highly recommended.
Katharine and Peter
Matthew dealt with our sale and he showed that he has all the qualities of a good agent: ie sound knowledge of the local residential property market, regularly keeping clients updated on progress etc. More than this though, we felt that he really cared about us, our sale, and 'went the extra mile' to ensure that our transaction was successful. Highly recommended.
Katharine and Peter
Ryan K.
Feb 11, 2021
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John and Matthew surpassed our expectations with our house sale last year - very much a 5 star service and delivery. Thank you gents
Eliska Mollova
Nov 07, 2020
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We bought a house through John Thoma and we couldn't be happier. John and Matthew were professional, kind and always willing to help and available to advise. There are so many bad agents our there, these guys are not one of them! Thank you!
Bourg St Maurice
Jul 18, 2020
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We have just sold a house through John Thoma. We are not local, so interviewed five agents. We chose John due to his openness, professionalism and particularly his apparent tenacity & drive. Ours has been a very complicated property to sell and it has taken a while. However, the time taken has been all to do with the property and nothing to do with John. Throughout the process our original decision was vindicated with John handling the sale personally and being unswervingly open, available, resilient, tenacious, positive and dealing with the numerous setbacks with good humour. I would unreservedly
