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Business Details
36 Years
experience
Your Trusted Property Experts in Hertfordshire
Established in 1990 by Keith Sampford and Ian Robertson, we are a dedicated estate agency serving Cheshunt, Ware, and surrounding villages. Our team combines decades of local property expertise with a commitment to delivering exceptional customer service. Through fluctuating market conditions, we have maintained our reputation as trusted advisors in property transactions. Our approach prioritises transparency, ensuring clients receive accurate market valuations and tailored marketing strategies. We invest in premium promotional tools including professional photography, drone videography, and targeted social media campaigns.

Our after-sales support team coordinates every transaction detail to guarantee seamless processes. With a proven track record of stress-free completions, we maintain strong client relationships evidenced by repeat business and referrals. Our local knowledge extends to Buntingford, Thundridge, and other Hertfordshire villages, positioning us as market leaders in the region. We operate from our High Street Ware office, offering face-to-face consultations alongside digital communication channels. Our team's collective experience spans over 30 years, supporting both residential and commercial property needs.
Services
Property Sales Property Rentals Property Valuations Premium Marketing Drone Photography Video Walkthroughs Social Media Promotion After-Sale Support Rightmove Listings Market Analysis
Details
  • Year established: 1990
Highlights and features
  • We offer over 30 years of local property expertise in Hertfordshire
  • Our premium marketing includes professional photography and drone videos
  • Dedicated after-sale support ensures smooth transactions
  • Personal advisors guide you through every step of the process
  • Proven track record of stress-free property transactions
What people say
Smooth and quick process Team are really attentive Never waiting on email replies Totally stress-free transactions Prompt query resolution
Services
Property Sales
Our comprehensive sales service includes market analysis, pricing strategy, and negotiation expertise. We provide tailored marketing plans combining digital platforms and traditional methods. Our team ensures legal compliance and facilitates smooth transactions from valuation to completion.
Premium Marketing
We utilise professional photography, drone videography, and virtual walkthroughs to showcase properties. Bespoke brochures and social media campaigns target active buyers. Our Rightmove premium listings maximise online visibility for faster sales.
Property Valuations
Accurate valuations based on local market knowledge and recent sales data. Our advisors conduct property inspections to assess condition and potential. We provide comparative market analyses to determine optimal pricing strategies.
After-Sale Support
Dedicated executives manage post-offer processes including conveyancing coordination and documentation. We monitor progress to prevent delays and ensure timely completions. Regular client updates maintain transparency throughout the transaction.
Property Rentals
We offer tenant sourcing, referencing, and lease administration. Our marketing reaches potential renters through multiple channels. We provide property condition assessments and ongoing management support for landlords.
People
Ian Robertson
Managing Director
Co-founder with over 30 years' experience in Hertfordshire property market. Oversees strategic direction and maintains quality standards across all transactions.
Max Robertson
Associate Director
Senior advisor specialising in premium property marketing. Manages high-value transactions and leads digital marketing initiatives to maximise client returns.
Jordan Falco
Sales Manager
Experienced negotiator with expertise in residential sales. Coordinates client communications and implements tailored marketing strategies for swift property transactions.
Charlene Ellis
Sales Manager
Specialises in first-time buyer assistance and new development sales. Provides market guidance and facilitates smooth purchase processes for all client types.
Luke Bird
Senior Negotiator
Focuses on rural property sales and investment opportunities. Utilises extensive local contacts to connect sellers with qualified buyers across Hertfordshire.
Questions
What areas do Keith Ian cover?
We operate in Cheshunt, Ware, Buntingford, Thundridge, and surrounding Hertfordshire villages, offering local market expertise across these regions.
What property services do you offer?
We provide sales, rentals, valuations, premium marketing, and after-sale support. Our services include professional photography and digital promotion.
How do you market properties?
We use professional photography, drone videography, virtual walkthroughs, bespoke brochures, and targeted social media campaigns alongside Rightmove premium listings.
What are your office hours?
Our Ware office is open Monday-Friday 9am-6pm, Saturday 9am-5pm. We offer appointment scheduling outside these hours for client convenience.
How experienced is your team?
Our team has combined experience of over 30 years in Hertfordshire property market, with individual advisors specialising in different aspects of real estate.
Reviews (6)
Tony Bond
Jun 24, 2021 Report
I can't thank Max, Ian and Jordan of Keith Ian Ware enough for all their help with the house sale. They were there for us during the whole process and on numerous occasions went above and beyond to keep things moving along. Excellent advice, great listing, quality viewings and in control right through to completion. I can't recommend these guys more highly.
King Jr
Dec 19, 2020 Report
Absolute rip off took my committent fees for absolutely no good reason with not regard just because they can. I did find that very discrenatory how they conduct their so called credit search. Lived at my current address for 5 years paying similar amount in rent yet was told I could not move in a lot my fees paid. Very fishy renting practices although the lady I fee dealt with initially was such a lovely person I can not overlook how I was treated after all the cost I incurred with no refund. The government needs to regulate this industry big time. Who needs 270 per person to do a credit check
Will Griffiths
Oct 19, 2020 Report
Positive:Professionalism
We just completed a sale thanks to Ian. Amazing service from start to finish!
Agy K.
Sep 21, 2020 Report
I had the best experience dealing with Keith Ian when looking for our first home. Ian was very helpful and gaveagave us lot of useful tips as we didn't know the area at all. I couldn't recommend them more!
Kirsty Aitken
Dec 11, 2019 Report
Luke and Scott were great in the sale of my flat.
Luke offered fantastic support before I was ready to put my flat on the market. He helped with advice on the current market and we both agreed the price to list at. There was no pressure at all and I got back in touch when I was ready to sell. The photos he took were fantastic and I think this really helped with getting viewings booked in. It was a quick process and I was really pleased with the regular updates received on progress.
Scott was great post offer with ensuring that the sale went through quickly and offered a contact point for both
Carringtons Rml
Aug 23, 2019 Report
Dear Keith Ian Estate Agents of Ware,
Carringtons are Managing Agents who work on behalf of Management Companies and their property owners. We liaise with Letting Agents, often on a daily basis, and were so impressed with the prompt assistance from yourselves - specifically, Hugh and Abbie and Sally! Kind regards,
Carringtons Residential Management Limited