Business Details
Emergency
services
Your Trusted Real Estate Partner in Wiltshire
F1rst Move is a privately owned independent property company specialising in residential lettings and property management. Established by Directors Josh Jeffries and James Flanagan, we combine over 40 years of industry experience to deliver a high-quality, transparent service. Our approach treats every property as if it were our own, ensuring landlords benefit from hands-on management. With offices in Chippenham and Melksham, Wiltshire, we offer tailored solutions for property owners and investors. Our team manages day-to-day operations, including tenant referencing, maintenance, and legal compliance, allowing landlords to reap rewards stress-free.We pride ourselves on exceptional client care, demonstrated by long-standing relationships with landlords and tenants. Our expertise extends to property sourcing, portfolio management, and efficient problem resolution. With dedicated lettings managers and administrative support, we ensure processes run smoothly and efficiently. Our reputation as Wiltshires No1 Independent Letting Agency reflects our commitment to professionalism, reliability, and market knowledge. We strive to exceed expectations through personalised service and unwavering dedication to client satisfaction.
Services
Residential Lettings
Property Management
Tenant Sourcing
Maintenance Coordination
Legal Compliance
Highlights and features
- We provide tailored property management solutions based on 40+ years of combined industry experience.
- Our offices in Chippenham and Melksham ensure local market expertise across Wiltshire.
- We handle all aspects of tenancy, including legal compliance, maintenance, and tenant relations.
- We offer transparent pricing with no hidden fees for all services.
- Our emergency contact line ensures rapid response to urgent property issues.
What people say
Exceptional service
Second to none
Swift issue resolution
Stress-free management
Personalised approach
Services
Fully Managed Service
F1rst Moves Fully Managed Service offers complete oversight of your rental property, including tenant sourcing, maintenance coordination, legal compliance, and rent collection. We handle routine and emergency repairs while providing regular property inspections. Landlords benefit from stress-free ownership backed by 40+ years of combined industry expertise.
Tenant Find Service
Our Tenant Find Service includes property advertising, tenant referencing, and legal documentation preparation. We conduct credit checks, draft tenancy agreements, and manage inventory processes. This service is ideal for experienced landlords seeking cost-effective tenant acquisition while retaining management control.
People
Josh Jeffries
Director
Former HSBC bank manager Josh Jeffries oversees F1rst Moves operations. With over 20 years in property investment, he manages landlord relationships and portfolio growth. Josh ensures properties operate efficiently while sharing his expertise with clients.
James Flanagan
Director
James Flanagan manages refurbishment and maintenance operations at F1rst Move. A former BT Operations Manager, he brings 20+ years of property experience and a hands-on approach to property management and tenant satisfaction.
Steve Tarren
Lettings Manager
Lettings Manager Steve Tarren, with prior national property management experience, oversees tenant and landlord relations. He ensures legal compliance and efficient processes across managed properties.
Kelly Hyett
Lettings Manager
Kelly Hyett joined F1rst Move in 2016, contributing local lettings expertise. She builds relationships between tenants and landlords to ensure seamless property management experiences.
Harriet Ives
Admin Clerk
Harriet Ives coordinates administrative processes between tenants, landlords, and contractors. Her experience in local property markets ensures efficient operational workflows.
Questions
What areas do F1rst Move cover?
We operate in Chippenham, Trowbridge, Melksham, and Calne, Wiltshire.
What property management services do F1rst Move offer?
We provide fully managed services, tenant find options, maintenance coordination, and legal compliance support.
How does F1rst Move handle emergency repairs?
Emergency contact details are provided for urgent issues like plumbing outside office hours.
What fees are associated with F1rst Move’s services?
Fully Managed Service costs 10% of monthly rent plus a £250 setup fee; Tenant Find is 75% of first month's rent.
Can F1rst Move assist with tenant referencing and legal documents?
Yes, we handle tenant credit checks, tenancy agreements, and inventory preparations.
Reviews (7)
Gary Sullivan
Apr 27, 2021
Report
Critical:Professionalism,Quality,Responsiveness,Value
Really struggled with the people there, very difficult to deal with if there was any sort of a problem. The flat wasn't cleaned before we moved in and had difficulties with any repairs
Really struggled with the people there, very difficult to deal with if there was any sort of a problem. The flat wasn't cleaned before we moved in and had difficulties with any repairs
Eliza French
Jan 06, 2021
Report
We rented with F1rst move for 3 years, having experienced student landlords and lettings agencies for 6 years prior we were dubious on what to expect for future rental houses. We had nothing but professional, efficient customer service throughout our time with F1rst Move, we dealt with various members of the team and really couldn't fault any of them, they were all polite and very friendly. Anything related to the house was dealt with swiftly and always at our convenience, they absolutely renewed our faith in rental companies and we couldn't recommend them enough. Our circumstances changed and
Yvonne Levene
Dec 03, 2019
Report
We have been renting our property through F1irst Move for about 10 years now, and the service we have had through this company has been first rate, friendly, and efficient. Any issues have been resolved immediately, and I feel I know all the team personally, even though I live at a distance. The property has been occupied throughout that time by excellent tenants found by the agency.
Rich Tidmarsh
Jun 12, 2019
Report
Most of the reviews already written here appear to be from Landlords, I would like to put something across from the perspective of a tenant. I have to say we (my wife and I) were extremely impressed with the service and communication we received from all at F1rst Move, especially Kelly. Prior to renting a property through F1rst Move we had been with 2 other letting agents in the Chippenham area - the other 2 were absolutely shocking! Without mentioning any names, one of them was part of a large chain and it was really easy to see that they didn't care about the tenants and that we were "just
Christine Patel
Oct 29, 2018
Report
F1stmove provide an excellent service for buy-to-let landlords. They do all that's necessary, respond fast to queries and, because they are a small outfit, they manage to do their job without the endless bureaucracy which hampers large letting agents. Our company bought one buy-to-let investment house in Chippenham and we then went back and bought a second one, simply because managing the first one proved so straightforward with F1rstmove. Highly recommended.
Rosemary Angill
Oct 25, 2018
Report
The service provided by Josh and his team is first class. I have found them efficient and reliable. Also, I have spoken to my tenants and asked about the service that First Move has provided to them and they too have said they are very satisfied. Thank you.
John Corr
Aug 13, 2018
Report
F1rst Move have been managing our property for 18 months now and have been excellent. Would I recommend them to a friend, yes 100% is the answer to that one. Nothing is to much trouble and they make it worry free for us with everything they do.
