Business Details
Emergency
services
Your Trusted GP Practice in Leicester
Hazelmere Medical Centre has been dedicated to improving the health and wellbeing of our patient population since our establishment. Our practice combines clinical expertise with compassionate care, offering family-centred health services grounded in the latest clinical evidence. We prioritise patient needs through modern medical practices, preventative care, and a commitment to sensitivity in all our interactions. Our team of experienced GPs and healthcare professionals works collaboratively to manage illness and promote wellness.We maintain rigorous standards of confidentiality and data protection, ensuring secure handling of patient information. Our involvement in medical training and continuous professional development underscores our dedication to excellence. Patients consistently commend our staff for their professionalism, attentiveness, and the warm, supportive environment we cultivate.
Services
General Consultations
Repeat Prescriptions
Test Results
Online Services
Vaccinations
Chronic Disease Management
Home Visits
Telephone Consultations
Nursing Clinics
Medical Advice
Highlights and features
- We provide online appointment booking and prescription services for patient convenience
- Our experienced GPs offer extended consultations for complex health needs
- We maintain strict confidentiality and data protection standards
- Our practice is actively involved in medical education and professional development
- Patients consistently praise our staff for their empathetic and responsive care
What people say
Friendly and helpful
Professional and compassionate
Excellent service
Attentive response
Heart warming care
Services
General Consultations
Our experienced GPs provide comprehensive consultations for acute and chronic health conditions. Patients can book face-to-face, telephone, or video appointments with their preferred doctor. The practice maintains continuity of care through detailed medical records and follow-up arrangements.
Repeat Prescriptions
Registered patients can order repeat prescriptions through our online system or NHS App. Medications require 3-5 working days processing time and can be collected from nominated pharmacies. Regular medication reviews ensure safe and effective treatment.
Test Results
Patients receive test results through secure online portals or direct communication with healthcare professionals. Results become available within five working days, with clear explanations and follow-up actions provided by our medical team.
Online Services
Our digital platform enables appointment booking, prescription requests, and medical record access. Patients use SystmOnline or the NHS App for 24/7 self-service options, reducing administrative burdens and improving healthcare accessibility.
Home Visits
Home visits are available for patients with mobility challenges or urgent medical needs. Requests require prior arrangement before 10:00 AM, with emergency visits prioritised based on clinical assessment.
Questions
How can I book an appointment?
Book appointments through our online system, NHS App, or by calling 01162771666 during opening hours. Urgent appointments require prior contact before 10:00 AM.
What are your opening hours?
We operate Monday to Friday from 8:00 AM to 6:30 PM. The practice is closed on weekends and bank holidays.
How do I order repeat prescriptions?
Use our online portal, NHS App, or submit paper forms during opening hours. We do not accept prescription requests via phone or email.
What happens if I need urgent care outside hours?
Dial NHS 111 for urgent medical advice when we're closed. Life-threatening emergencies require immediate contact with emergency services at 999.
How can I access my test results?
View results through your NHS account or SystmOnline portal. Allow five working days for processing, or contact our administration team between 10:00 and 13:00.
Are home visits available?
Yes, home visits require prior arrangement before 10:00 AM. Our doctors assess each request based on medical necessity and patient circumstances.
Reviews (5)
A. C.
Nov 30, 2021
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I actually give up with the reception and admin team at this doctors. I dont know what you are doing but you need to pull your finger out and start trying to help us properly!
Got referral to hospital, waited a month so decided to ring admin team. Lady was like 'ohhhh yeah youve been asked to get this done first instead, i will send that referral over for you and your on the waiting list for your first referral', why i didnt get told about this or it didnt get put through until i called to enquire, i have no clue! I then ring the hospital, who say they havent recieved anything from the doctors
Got referral to hospital, waited a month so decided to ring admin team. Lady was like 'ohhhh yeah youve been asked to get this done first instead, i will send that referral over for you and your on the waiting list for your first referral', why i didnt get told about this or it didnt get put through until i called to enquire, i have no clue! I then ring the hospital, who say they havent recieved anything from the doctors
Mohammad Alomari
Jul 02, 2020
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The best staff ever. Kind and nice people with a Super-fast service. Fair car parking spaces. I am glad I got registered in the GP. Thanks
Sammie Hall
Jan 25, 2020
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06/08 My dad took Erica to the doctors she is 95 and had inflamed legs, the doctors told me dad in a manner that he had to take her to the oadby hospital, My dad had other things on this day, he was going to leave her their at the doctors, he only gos to check up on her!! but to be told you have to by her doctors!!! he did take her, and they gave her antibiotics surely the surgery could of given them to her there, really bad service and manners!
Ross Marriott
Oct 24, 2019
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Cant get an appointment and when you do they're unwilling to help. It's as if they just want you out the door. Do not use this practice.
Em Erge
Dec 04, 2018
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I had to join this doctors as I moved house and was refused treatment at my previous doctors due to being outside of the attachment area, I had already had 1 session of Treatment at my previous doctors and was reassured I would be able to continue the treatment when I moved to Hazlemere. The first interactions I even had from this place were absolutely ridiculous, I received a call from a Doctor, who didn't even introduce himself when I answered the phone and I was left very confused as to who I was actually on the phone to, after Googling the number I realised I was on the phone to a Doctor at
