Business Details
Emergency
services
Your Trusted NHS GP Practice in Quorn
Quorn Medical Centre has been serving the local community as a trusted NHS general practice, providing comprehensive primary healthcare services to patients of all ages. Our dedicated team of medical professionals prioritises patient-centred care, offering face-to-face and telephone consultations, home visits for those with mobility challenges, and extended hours appointments through our federation network. We continually strive to improve accessibility and patient experience, recently implementing a callback phone system to reduce wait times and making physical adjustments to our premises based on patient feedback.Our services include repeat prescriptions, vaccination programmes, health record access, and chronic condition management, supported by electronic prescription systems for added convenience. With a CQC Outstanding rating, we maintain rigorous standards in clinical safety and service delivery while actively participating in medical research to enhance patient outcomes.
Services
GP Appointments
Prescription Management
Vaccinations
Health Records Access
Non-NHS Services
Highlights and features
- We hold an Outstanding rating from the Care Quality Commission
- Our team includes experienced GPs and patient coordinators
- We've implemented a callback phone system to improve access
- We offer electronic prescriptions sent directly to local pharmacies
- We actively participate in medical research to improve treatments
Associations and certifications
- Care Quality Commission (CQC)
What people say
Improved phone system
Responsive patient coordinators
Accessible facilities
Electronic prescriptions
Outstanding CQC rating
Services
GP Appointments
We offer face-to-face and telephone consultations with our GPs for both pre-bookable and same-day appointments. Our patient coordinators help direct you to the appropriate healthcare professional while prioritising urgent cases. Evening and weekend appointments are available through our federation network at alternative locations.
Prescription Management
Our electronic prescription service allows approved medications to be sent directly to your chosen pharmacy. Repeat prescriptions require regular medication reviews to ensure clinical safety. We process requests within three working days and offer online ordering for registered patients through our secure system.
Vaccinations
We provide routine vaccinations according to NHS guidelines, including childhood immunisations and adult booster programmes. Our staff can advise on vaccine schedules and address any concerns about specific vaccines, including the MMR vaccine for measles prevention and outbreak control.
Health Records Access
Patients can access their health records through secure online services or by formal request. We maintain comprehensive digital records covering consultations, prescriptions, and test results while adhering to strict data protection requirements for patient confidentiality and information security.
Non-NHS Services
Beyond core NHS provisions, we offer non-essential services including travel health advice, private medical reports, and insurance-related documentation. These services operate under separate fee structures and require specific appointments with designated healthcare professionals for completion.
Questions
How do I book a GP appointment?
Call us on 01509 410800, visit the surgery in person, or use our online contact form. We offer both pre-bookable and same-day appointments with appropriate triage.
Can I get emergency care outside opening hours?
For urgent medical needs when we're closed, call 0300 3230671 or 999 for life-threatening emergencies. Our phone system provides callback options during high-demand periods.
How do repeat prescriptions work?
Approved medications can be requested through our online system or in-person forms. Allow three working days for processing. Electronic prescriptions can be sent directly to your nominated pharmacy.
What accessibility features do you offer?
We've improved porch access and added additional waiting room seating with armrests. Chaperone services are available during consultations, and our premises accommodate wheelchair users.
How are patient concerns addressed?
We actively implement feedback, recently upgrading our phone system and physical facilities based on patient suggestions. Complaints and suggestions can be submitted through our website or in person.
Reviews (4)
Hannah & Vilius Rutkauskas
Oct 05, 2021
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Went into register and was told I was not able to as i live outside the catchment area. I actually live in Quorn but because its a boat theyre being difficult about it. NHS website says I am able to register outside my catchment which this medical centre seemed unaware of. Unwilling to help and no room for movement. Seems we dont fit the stereotype of the area just because we choose to live in a boat.
Jackie Negus
Jun 06, 2021
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IDENTIFICATION REQUIREMENTS THAT THE NHS APP REFER TO.
WHEN NO OTHER IDENTIFICATION METHOD IS AVAILABLE.
IMOGEN OF QUORN MEDICAL CENTRE WAS THE ONLY ONE I PHONED WHO HAD AN INKLING AND SEEMED FAMILIAR WITH THE TERMS. It would seem that one has to ask the surgery to provide the following three pieces of information:
The names used are:
1) Linkage key
2) O.D.S.Code (Organisation code or Practice I.D.)
3) Account I.D. Most of us have only got two pieces of information already for logging into our doctor's surgery services online, so, we need to be given the O.D.S. of our surgery to be able
WHEN NO OTHER IDENTIFICATION METHOD IS AVAILABLE.
IMOGEN OF QUORN MEDICAL CENTRE WAS THE ONLY ONE I PHONED WHO HAD AN INKLING AND SEEMED FAMILIAR WITH THE TERMS. It would seem that one has to ask the surgery to provide the following three pieces of information:
The names used are:
1) Linkage key
2) O.D.S.Code (Organisation code or Practice I.D.)
3) Account I.D. Most of us have only got two pieces of information already for logging into our doctor's surgery services online, so, we need to be given the O.D.S. of our surgery to be able
Ashley Barsby
Apr 20, 2021
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Many thanks to Quorn medical practice for managing my request at a difficult time and special thanks to Marion for putting things in place.
Lisa Warland
Dec 20, 2020
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Excellent in every way, the service they provide,the welcome,the friendliness and efficiency, Care&compassion. The experiences I have had each visit or even via phone have left me feeling so much peace,listened too,thoroughly examined,nothing missed ,feel better before I've even taken medication just being heard&validated. Thankful for this practice,makes all the difference especially when life can throw so many challenges,this place is consistently excellent in the service they provide. I would move to Quorn just to be registered in this practice,if I wasnt already!
