Business Details
Emergency
services
Your Trusted GP Practice in Derby
The Park Medical Practice has been dedicated to delivering high-quality healthcare services to the Derby community since its establishment. Our practice combines experienced medical professionals with modern facilities to provide comprehensive care across multiple locations, including Chaddesden, Borrowash, Oakwood, and the University of Derby. We prioritise patient accessibility through innovative digital solutions like Rapid Health, PATCHS, and SystmOnline, enabling seamless appointment booking, prescription management, and medical consultations.Our team undergoes regular training to maintain clinical excellence while adhering to strict confidentiality and data protection standards. We operate extended weekday hours and offer Saturday morning appointments at select sites, with emergency care referrals available through NHS 111 and 999 services. Our patient charter outlines commitments to safety, continuity of care, and transparent communication, reflecting our dedication to both local and student populations.
Services
GP Consultations
Blood Tests
Home Visits
Online Appointments
Prescription Services
Medical Records Access
Student Registrations
Emergency Referrals
Health Advice
Digital Consultations
Highlights and features
- We offer online booking for convenient appointment scheduling
- Our team provides home visits for housebound patients
- We maintain extended weekday hours across multiple locations
- Our practice participates in NHS data sharing for coordinated care
- We implement secure digital consultation platforms for modern healthcare access
Services
GP Consultations
Our general practice consultations provide comprehensive healthcare assessments through both face-to-face and digital platforms. Patients access experienced GPs for diagnosis, treatment planning, and health management across our Derby locations. The practice utilises smart triage systems to ensure appropriate clinician allocation and timely care delivery.
Online Appointments
Our digital appointment system enables 24/7 online scheduling through Rapid Health and PATCHS platforms. Patients complete medical triage forms to receive suitable appointment options, with separate booking portals for university students and general Derby residents ensuring location-specific access.
Prescription Services
We offer electronic prescription ordering through NHS App and SystmOnline systems, eliminating paper prescriptions. Patients access repeat medications with digital delivery to nominated pharmacies, supported by medication reviews and pharmacist consultations for treatment optimisation.
Home Visits
Home visit services cater to housebound patients requiring medical assessment. Our team prioritises urgent cases following telephone triage, with visits arranged after morning consultations to ensure efficient resource allocation across our Derby catchment areas.
Medical Records Access
Patients access their medical records through secure digital platforms and formal application processes. Our systems comply with Data Protection Act requirements, enabling record reviews for personal health management while maintaining strict confidentiality protocols for sensitive information.
Questions
How do I book a GP appointment online?
Use Rapid Health or PATCHS platforms to complete a medical triage form and select available appointment slots for your registered location.
What emergency services are available?
Dial 999 for life-threatening emergencies or call NHS 111 for urgent non-emergency medical assistance available 24/7.
Can I access my medical records digitally?
Yes, through NHS App or formal application to view summary records including medications, allergies, and test results.
Are home visits available?
Home visits are provided for housebound patients following morning telephone triage with our clinical team.
How do I order repeat prescriptions?
Use NHS App, SystmOnline, or contact our Medicine Order Line during operating hours for electronic prescription processing.
What areas do you serve?
We serve Chaddesden, Borrowash, Oakwood, and University of Derby locations with centralised administrative support.
Reviews (4)
Sophie Doyle
Jan 05, 2022
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Just want to say I received the most genuine attentive service by Dr Lewis (I think his name is) yesterday. The time and care he gave me ill forever be grateful for and the lovely nurse who dressed by burn and showed me how to dress and care for it properly was so lovely too.
Marion Naish
Dec 16, 2021
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Have been trying for 3 weeks to speak to someone! Either told phone later, constant music or nothing at all. When I did speak to someone she was OK but said the Doctor I wanted wasn't in, fair enough, but I asked if she could leave him message and was told no, why not? Was also told after trying all morning that all appointments were taken, how when you can't get through?
Mrs. J.
Dec 07, 2021
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I would give them 0 stars if possible! They send lots of texts out to make appointments for my sons medical review but it is impossible to contact them to actually book one!! Can't get through on the phone lines, reception aren't interested if you go in. Absolutely discusting when my child NEEDS his inhalers. We will definitely be going elsewhere!!!!
Corey
Nov 30, 2021
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It's come to that time of year where I need to have a mental health review
But ontop if this and other issues I need to talk to my GP about. It all falls apart when you try to phone for an appointment. I phone as soon as the lines open, and after 60 seconds the lines are already full, and I'm kicked off the line and told to call later by an auto mated voice
By the time you can get through. All the lines appointments are gone, and you have to repeate the whole song and dance again. I tried E consult, which seems to be the replacement for the online booking system, which now never has appointments
But ontop if this and other issues I need to talk to my GP about. It all falls apart when you try to phone for an appointment. I phone as soon as the lines open, and after 60 seconds the lines are already full, and I'm kicked off the line and told to call later by an auto mated voice
By the time you can get through. All the lines appointments are gone, and you have to repeate the whole song and dance again. I tried E consult, which seems to be the replacement for the online booking system, which now never has appointments
