Business Details
Emergency
services
Your Trusted Partner for Insurance Claims Solutions
Harris Balcombe, the UK's leading insurance claims consultancy, has been helping clients recover rightful compensation for over 140 years. Our team of chartered experts specialises in managing complex insurance claims, including fire, flood, theft, business interruption, product recall, and cyber incidents. As an FCA-regulated firm with a nationwide presence, we prioritise client needs by handling all aspects of the claims process, from policy examination to negotiation with insurers. Our commitment to excellence is demonstrated through 5,000+ successful claims and testimonials from satisfied clients, including high-profile individuals and multinational corporations.With in-house surveyors, accountants, and loss adjusters, we ensure accurate damage assessment and fair compensation. Our global partnerships enable efficient service delivery across the UK and internationally. We operate with transparency, offering 24/7 support to minimise client stress during challenging times. Our expertise in negotiating with insurers ensures clients receive their full entitlement while restoring normality as quickly as possible.
Services
Fire Claims
Flood Claims
Theft Claims
Business Interruption
Product Recall
Storm Damage
Cyber Claims
Highlights and features
- Over 5,000 successful insurance claims managed
- Client-focused approach with dedicated expert teams
- 24/7 support to reduce client stress and uncertainty
- Specialist negotiators maximise compensation entitlements
- Nationwide service with global industry partnerships
Associations and certifications
- Financial Conduct Authority
What people say
Wonderful service
Exceptionally kind
Highly recommended
No hesitation recommending
Extremely helpful
Services
Fire Claims
Our fire claim specialists handle residential and commercial fire damage cases with expert precision. We document losses, negotiate with insurers, and coordinate rebuilding efforts while prioritising client needs. With decades of experience, we ensure fair compensation for property damage, business interruption, and personal losses.
Flood Claims
Specialist flood claim management covering property damage assessment, content valuation, and business continuity planning. We navigate complex insurance policies to secure comprehensive settlements for residential and commercial clients affected by flooding incidents across the UK.
Business Interruption
Comprehensive business interruption claim support including financial impact analysis, loss quantification, and insurer negotiations. Our chartered accountants and industry experts recover lost profits and additional expenses caused by insured events affecting commercial operations.
Product Recall
Specialist support for product contamination and recall claims, covering financial losses, reputational damage, and regulatory compliance costs. We work with manufacturers and distributors to secure appropriate compensation through insurance policies covering product liability risks.
Cyber Claims
Cyber incident claim management addressing data breaches, ransomware attacks, and business disruption losses. Our experts evaluate policy coverage, document financial impacts, and negotiate settlements to recover costs associated with cyber security incidents.
People
Jonathan Samuelson
Partner
Chartered Accountant with 20+ years' experience specialising in business interruption and product recall claims. Fellow of the Institute of Chartered Accountants in England and Wales.
Alex Balcombe
Partner
Head of sales and operations with expertise in UHNW claims. Represents clients including financial institutions and private equity firms, leveraging industry connections to achieve optimal outcomes.
Jeremy Balcombe
Partner
30-year insurance industry veteran specialising in high net worth private client claims. Expert in policy interpretation and complex claim negotiations for residential and commercial properties.
Steven Nock
Partner
Business interruption specialist with 20+ years' experience. Active in CILA special interest groups and regular industry trainer on financial risk management and insurance claims.
Mark Harris
Partner
Dual-qualified accountant and loss adjuster specialising in complex business interruption claims. Combines financial expertise with practical claims management experience to maximise client recoveries.
Questions
What types of insurance claims do you handle?
We manage fire, flood, theft, business interruption, product recall, storm damage, and cyber claims for residential and commercial clients across the UK.
How do you charge for your services?
We operate on a contingency fee basis - no success, no fee. Charges are a percentage of recovered compensation with transparent upfront agreements.
Are you regulated by any official body?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA) under reference number 597876.
Can you help with denied insurance claims?
Yes, we specialise in challenging denied claims through expert policy analysis, evidence gathering, and professional negotiation with insurers.
Do you offer 24/7 claim support?
Yes, our 24/7 helpline (0330 022 9179) provides immediate assistance for urgent claims with dedicated case managers available round-the-clock.
How quickly can you resolve a claim?
Resolution times vary by complexity, but our proactive approach typically achieves settlements 30-50% faster than industry averages through efficient evidence management.
Reviews (3)
Jackie B.
Dec 17, 2021
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I used this company when I had a house fire. They gave great chat about what they would do and said they would only take my case on as I'd had at least 50,000 worth of damage which I did. So I signed up to them and they proved to be less than helpful. Initially Chris Edmunds was good with basic communication etc, but then never informed me when he was on leave so I got his out of office reply. This meant me calling the company to find someone to get any updates and it went downhill from there on in. I got 15,000 less than what he said I'd get and they also took 10%. Absolute rubbish and Chris
Renaya Anil
Nov 01, 2020
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A very professional and helpful company. Offered me some really good advice and saved me a lot of time. Strongly recommend them.
Harry Smith
Jul 21, 2020
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To give you an idea of the competence of this firm, their employee Jeremy Balcombe boasts on twitter that every time he drives near someone on a bike he thinks they don't pay tax. That's the level of intelligence and professionalism you're dealing with. Avoid.
