Business Details
37 Years
experience
Trusted Insurance Brokers in Ware
Daines Kapp has been a trusted independent insurance broker for over 30 years, delivering tailored insurance solutions to corporate and private clients. Based in Ware, Hertfordshire, our strategic location near London enables us to serve a diverse clientele with consistent expertise and care. As a family-owned business, we prioritise long-term relationships, combining our deep industry knowledge with membership in the Willis Towers Watson Networks to offer comprehensive products backed by global resources. Our team specialises in high-risk sectors such as construction and arboriculture, providing bespoke coverage for complex needs. With over 250 years of collective experience across our 14 staff members, we ensure every client receives personalised advice from dedicated account handlers.Our commitment to excellence is demonstrated through our 90% client retention rate and recognition as Insurance Practitioner Apprentice of the Year 2023. We maintain regulatory compliance and professional standards as an FCA-authorised firm, placing client interests at the core of every decision. Our approach combines technical expertise in niche markets with a focus on simplifying insurance complexities for clients. This dedication to service has earned us five-star Google reviews and longstanding partnerships with insurers and clients alike. We continue to evolve while upholding the values of trust, honesty, and client-first service established at our founding in 1989.
Services
Commercial Insurance
Construction Insurance
Cyber Insurance
Employers' Liability
Motor Fleet
Professional Indemnity
Contractors All Risks
Non-Negligent Liability
Arborists Insurance
Private Clients Insurance
Details
- Year established: 1989
Highlights and features
- We have over 30 years of experience in insurance brokerage
- Our team provides personalised advice and tailored insurance solutions
- We specialise in niche industries including arborists and construction
- Our membership in Willis Towers Watson Networks offers comprehensive insurance products
- We prioritise client relationships with dedicated account handlers
What people say
Exceptional service
Personalised advice
Dedicated support
Knowledgeable team
Smooth claims process
Services
Commercial Insurance
We provide comprehensive commercial insurance solutions tailored to businesses of all sizes. Our experienced team specialises in risk assessment and policy creation for diverse industries, ensuring protection against property damage, liability claims, and operational disruptions. With access to global insurance networks, we secure competitive rates while maintaining personalised service for each client.
Construction Insurance
Our construction insurance offers specialised protection for building projects and contractors. We cover risks including site damage, equipment loss, and liability claims through policies tailored to project specifications. With expertise in non-negligence liability and single-project requirements, we provide flexible coverage that adapts to both large-scale developments and renovation works across Hertfordshire and London.
Arborists Insurance
We offer niche insurance solutions specifically designed for arboriculture professionals. Our policies address unique risks associated with tree surgery and maintenance operations, including equipment damage, public liability, and personal injury coverage. As specialists in this field, we provide tailored protection that meets industry-specific regulatory requirements and risk profiles.
Private Clients Insurance
Our private client insurance caters to high-net-worth individuals seeking comprehensive asset protection. We provide bespoke policies covering premium properties, luxury vehicles, and valuable possessions with flexible terms. With over 25 years' experience in this specialist area, we deliver personalised service through dedicated account handlers who understand the unique requirements of affluent clients.
Claims Handling
We offer dedicated claims management services to simplify the insurance claims process for our clients. Our team provides expert guidance through every stage, from initial notification to final settlement. By acting as intermediaries between clients and insurers, we ensure efficient processing while advocating for fair outcomes that align with policy terms and client expectations.
People
Kevin Daines
Managing Director
Founder with over 30 years' insurance experience, specialising in regulatory compliance and strategic direction. Member of the Institute of Chartered Managers, previously Parish Councillor, and active in mentoring industry professionals.
Christine Ronan
Director
Director since 1993 with expertise in accounting, HR, and relationship management. Began career in 1984, progressing from office junior to leadership role, driving company growth through strategic development and operational oversight.
Stefan Daines
Broking Director
Chartered Insurance Institute Fellow with expertise in commercial risks. Joined in 2013, progressing from claims handler to director through technical excellence in property and motor trade insurance, while serving on industry boards.
Tracey Harrington
Claims Team Leader
Claims specialist with 11 years at RSA before joining Daines Kapp. Oversees claims administration, providing expert guidance to clients while maintaining strong insurer relationships through professional, client-focused service delivery.
George Worby
Team Leader
Certified insurance practitioner and 2023 Apprentice of the Year. Combines technical knowledge with client service excellence, supporting commercial teams while maintaining active involvement in industry-related activities like darts and golf.
Questions
What types of insurance do you specialise in?
We specialise in commercial insurance, construction risks, arborists coverage, and high-net-worth private client policies, with additional expertise in motor fleet, professional indemnity, and contractors' all risks insurance.
How do you handle insurance claims?
Our dedicated claims team liaises directly with insurers, providing expert guidance throughout the process while advocating for your interests to ensure fair and timely settlements with minimal disruption to your business.
Are you regulated by any official body?
Yes, we're authorised and regulated by the Financial Conduct Authority (FCA Register number 305208), maintaining strict compliance with regulatory standards while operating as an independent insurance brokerage.
Do you serve clients outside Hertfordshire?
While based in Ware, Hertfordshire, we serve clients across London and surrounding regions, leveraging our strategic location and network partnerships to provide nationwide coverage for commercial and private insurance needs.
