Business Details
Trusted Independent Insurance Broker in Hoddesdon
Established over four decades ago, Ashbourne Insurance operates as a family-run independent insurance broker serving Hertfordshire and the surrounding business community. Our approach combines extensive industry experience with a commitment to personalized service, ensuring clients receive tailored insurance solutions for business, home, car, and travel needs. As an FCA-authorised broker, we maintain rigorous professional standards while prioritising face-to-face interactions over automated systems.Our team of experienced advisors provides continuous support throughout policy lifecycles, backed by a Service Excellence award from the Federation of Small Businesses. We differentiate ourselves through local expertise, transparent communication, and a dedication to understanding individual client requirements rather than relying on generic online platforms.
Services
Business Insurance
Home Insurance
Motor Insurance
Travel Insurance
Commercial Fleet Insurance
Tradesmen Insurance
Private Fleet Insurance
Taxi Insurance
Professional Insurance
Highlights and features
- We provide over 40 years' experience in Hertfordshire insurance solutions
- Our FCA-authorised status ensures regulatory compliance and consumer protection
- Personalised service with no automated call centres or online-only processes
- Local expertise in addressing specific regional insurance requirements
- Award-winning commitment to service excellence from policy inception to renewal
Associations and certifications
- Financial Conduct Authority
What people say
Helped save over 75%
Best advice and price
Came up trumps
First-class service
Award-winning support
Services
Business Insurance
We provide comprehensive business insurance solutions tailored to specific industry needs. Our policies protect against property damage, liability claims, and business interruption while offering flexible terms. With access to multiple insurers, we ensure competitive pricing and coverage that adapts to evolving commercial risks.
Home Insurance
Our home insurance policies cover buildings and contents against common risks including fire, theft, and weather damage. We offer bespoke options for unique property requirements and provide expert guidance to ensure adequate protection for both standard and specialist residential properties.
Motor Insurance
We arrange motor insurance for private and commercial vehicles, including single and fleet policies. Our solutions accommodate diverse driver profiles and vehicle types while balancing premium costs with appropriate coverage levels and excess options.
Travel Insurance
Our travel insurance products cover medical emergencies, trip cancellations, and lost luggage for domestic and international travel. Policies are available for individuals, families, and groups with options for adventure sports and pre-existing medical conditions.
Commercial Fleet Insurance
We specialise in fleet insurance solutions for businesses operating multiple vehicles. Our policies include coverage for company cars, vans, and specialist equipment with benefits like no-claims bonus protection and flexible payment terms.
People
Emma Sibthorpe
Senior Sales Advisor
With over 15 years in insurance broking, Emma specialises in finding tailored solutions for complex personal insurance requirements. She prioritises clear communication and thorough policy explanations.
Paul Richardson
Operations Manager
Paul oversees daily operations with a focus on service efficiency. His 20+ years in insurance administration ensure smooth policy processing and client support.
Matthew Hunt
Commercial Sales Director
Matthew leads business insurance sales with specialist knowledge in construction and professional services sectors. He develops strategic partnerships to enhance client offerings.
Questions
What types of insurance do you offer?
We provide business, home, motor, travel, and specialist insurance products including commercial fleet, tradesmen, and taxi policies.
Are you regulated by any official body?
Yes, we are authorised and regulated by the Financial Conduct Authority (FCA) under reference number 303893.
How do you differ from online comparison sites?
Unlike comparison sites, we offer personalised advice from qualified professionals who understand local market conditions and specific insurance needs.
Can you help with complex insurance requirements?
Our team specialises in addressing complex insurance scenarios through tailored solutions from our extensive insurer network.
Do you offer policy renewal reminders?
Yes, we proactively notify clients about upcoming renewals and review market options to ensure continued optimal coverage.
What areas do you serve?
Primarily Hertfordshire and Essex, with particular expertise in addressing local business and residential insurance requirements.
Videos
Reviews (7)
Brad Baker
Jan 07, 2021
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I use Ashbourne for my landlord insurance, my fleet policy for the business and our PI and liability insurance. The team always pick the phone up to help when needed. any changes i may need to make the team deal with it straight away. The communication is second to none. We have been caught short in the past using compare websites and just taking the cheapest option, with Ashbourne they talk you through everything so you know should anything happen these guys have you covered.
Matt Mcintyre
Jun 09, 2020
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I've been a customer of Ashbourne insurance for more than thirty years but I realised there charging me 62.00 on top of my policy I'm not happy about this and won't be using them next year unless they offer me some sort of refund. Thirty odd years of business I've given this company no more
Rachael Fleet
Dec 04, 2019
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Emma was so quick and helpful and made the whole process so easy, I've used Emma for Landlords insurance and car insurance and wouldn't hesitate to use Emma again! Thank you
Jason Campbell
Aug 30, 2018
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Peter and his team are just great. Unlike buying your insurance online (which I no longer do) from Ashbourne you get hugely knowledgeable advice, great options, a fantastic service and importantly very competitive prices. When the day comes that you need to make a claim, that's when you will be pleased you used Ashbourne.
Alex Hughes
Jun 05, 2018
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Always a professional and friendly service from Peter, Sarah and all the staff at Ashbourne - Highly recommended for all your Insurance needs, be it Business or Personal - Thank you Ashbourne for years of great service.
Justine Perry
Oct 31, 2017
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Great people to do business with! Have saved money on Home and Car Insurance as well as on policies for my business. Really like the fact that they always take the time to find the best policy for me - such a personal service.
Annieg Gmail Com Anne Graham
Jul 12, 2017
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I have been using Ashbourne Insurance for all my insurance cover needs for over three years. They are always easy to contact and the premiums are all explained clearly and are very competitive and comprehensive. They cover me for car, motorhome, household and travel insurance. I would highly recommend them.
