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Business Details
31 Years
experience
Leading Norwich Estate Agents for Residential Sales & Lettings
Established in 1995, Gilson Bailey has grown to become a leading independent residential estate agency in Norwich, specializing in property sales, lettings, and property management. Our experienced team, led by working directors, combines local expertise with a proactive approach to deliver results for clients. We pride ourselves on our 7-day opening hours, personalized service, and innovative solutions such as our rental guarantee scheme.

With over 25 years of experience and a reputation for exceptional customer service, we serve Norwich, its suburbs, and surrounding Norfolk villages. Our commitment to transparency, short contracts, and membership in professional bodies like The Property Ombudsman and Propertymark underscores our dedication to professionalism and client satisfaction.
Services
Residential Sales Property Lettings Property Management Market Appraisals Tenant Referencing
Details
  • Year established: 1995
Highlights and features
  • Over 25 years of experience in Norwich property market
  • Award-winning customer service with 7-day availability
  • Innovative rental guarantee scheme and short contracts
  • Licensed members of The Property Ombudsman and Propertymark
  • Experienced team with local knowledge of Norfolk villages
Associations and certifications
  • NAEA Propertymark
  • The Property Ombudsman
  • Association of Residential Letting Agents (ARLA)
  • Trading Standards
What people say
Excellent service Professional and patient Quick response times Helped first-time buyers Reliable property management
Services
Residential Sales
Our residential sales service offers expert property valuations, professional photography, and comprehensive marketing strategies. With local knowledge of Norwich and Norfolk villages, we provide 7-day availability and a streamlined sales process. Our team ensures transparent communication and efficient transactions from initial appraisal to completion.
Property Lettings
We offer comprehensive lettings services including tenant referencing, rental valuations, and property marketing. Our team ensures compliance with all legal requirements while providing transparent fee structures. With access to a wide network of potential tenants, we help property owners achieve optimal rental returns.
Property Management
Our property management service includes rent collection, maintenance coordination, and regular property inspections. We offer a 'no quibble' rental guarantee scheme and detailed inventory services. Our cloud-based system provides landlords with real-time updates and financial reports for complete transparency.
People
Stuart Baird
Original Partner
Co-founder with extensive experience in residential sales, Stuart established Gilson Bailey's reputation for exceptional service and market expertise in Norwich.
Donna Barrett-Smith
Partner
Joined in 1998, Donna brings deep local knowledge and a commitment to quality service that has helped maintain the company's leading position in the Norwich property market.
Jack Hubbard
Director
Appointed Director in 2017, Jack focuses on strategic growth while maintaining the company's core values of exceptional customer service and market expertise.
Questions
What areas do Gilson Bailey cover?
We cover Norwich, its suburbs, surrounding Norfolk villages, and the NR13 area including Brundall and the East Coast.
What property services do you offer?
We provide residential sales, property lettings, and comprehensive property management services across Norfolk.
Are you regulated by industry bodies?
Yes, we are members of The Property Ombudsman, Propertymark, and the Association of Residential Letting Agents.
What makes Gilson Bailey different?
We offer 7-day service, short contracts, a rental guarantee scheme, and have over 25 years of local market expertise.
How can I get a property valuation?
Contact us via phone or our website for a free, no-obligation market appraisal from our expert team.