Business Details
Your Trusted Partner for Property Sales and Lettings in Norfolk
Websters is an independent, family-run estate and letting agency established to redefine property transactions in Norfolk. With deep sector knowledge and a commitment to building trust, we prioritise meaningful client relationships over conventional practices. Our approach combines compassionate understanding of clients' motivations with innovative property marketing strategies, setting us apart from traditional estate agents. As a locally rooted business, we leverage extensive knowledge of Norfolk's property market to deliver tailored solutions for residential sales, lettings, and property management.Our team's dedication to rethinking industry standards has earned us recognition as one of Norfolk's leading real estate firms, serving clients across Norwich and surrounding areas with transparency and expertise. Through continuous adaptation to market dynamics and client needs, we maintain our position at the forefront of regional property services.
Services
Residential Sales
Lettings
Property Management
Land & New Homes
Mortgage Advice
Property Valuations
Developer Partnerships
Tenant Management
Market Appraisals
Property Marketing
Highlights and features
- We offer compassionate property guidance rooted in 20+ years of local market expertise
- Our innovative marketing strategies maximise property visibility and client returns
- Family-run business maintaining personal service standards across all transactions
- Dedicated land and new homes department with developer partnerships across Norfolk
- Integrated mortgage advice service through trusted industry professionals
Services
Residential Sales
Websters offers comprehensive residential sales services with expert market appraisals and targeted marketing strategies. Our local knowledge ensures optimal property positioning, while our innovative approach maximises client returns through both traditional and digital marketing channels. The team provides transparent guidance throughout the entire sales process.
Property Lettings
Our lettings division manages residential properties with a focus on tenant quality and landlord satisfaction. Services include property marketing, tenant vetting, lease administration, and ongoing property management. The dedicated lettings team maintains compliance with current regulations while ensuring competitive rental positioning.
Land & New Homes
This specialist department supports land transactions and new home developments across Norfolk. Services include land valuation, planning guidance, developer partnerships, and plot sales. The team works with architects and consultants to deliver complete solutions from initial feasibility studies to final sales execution for both private landowners and commercial developers.
Mortgage Advice
Through our partnership with Mortgage Advice Bureau, clients access expert mortgage guidance with access to 12,000+ products. Services cover first-time buyer mortgages, remortgaging, buy-to-let financing, and specialist lending solutions. Advisers provide budget planning and transaction cost analysis to support informed property purchasing decisions.
Property Management
Comprehensive property management services cover maintenance coordination, rent collection, tenant communication, and regulatory compliance. The dedicated team ensures smooth landlord-tenant relationships while maintaining property value. Services include inventory management, deposit administration, and regular property inspections to protect investment interests.
People
Charlie Webster
Director, Head of Land & New Homes
Leading land and new homes initiatives with specialist knowledge of Norfolk's development opportunities. Charlie oversees strategic partnerships with developers and landowners to deliver successful property projects across the region.
Emma Webster
Director
As director, Emma focuses on strategic business development and maintaining service excellence across all departments. She ensures operational standards align with the company's client-centric philosophy and long-term growth objectives.
Peter Sargeant
Property Consultant
Experienced property consultant providing expert market guidance for residential transactions. Peter specialises in Norwich property valuations and advises clients on optimal sales strategies and market positioning.
Alex Penny
Norwich Sales Manager
Managing sales operations in Norwich, Alex leads a team focused on delivering exceptional client service. He oversees property marketing strategies and ensures consistent application of the company's relationship-based sales approach.
Rebecca Leggett
Head of Residential Lettings
Rebecca leads the lettings department with expertise in rental market dynamics. She manages property management operations and ensures compliance with evolving landlord regulations while maintaining high tenant satisfaction levels.
Questions
What property services do Websters offer in Norfolk?
We provide residential sales, lettings, property management, land transactions, new homes development support, and mortgage advice services across Norfolk.
How does Websters' mortgage advice service work?
Through our partnership with Mortgage Advice Bureau, we offer access to 12,000+ mortgage products with 90+ lenders, providing tailored advice for all buyer types.
What areas does Websters cover for property sales?
We operate throughout Norfolk with branch offices in Norwich, Drayton, and dedicated lettings services across the county.
Do Websters offer property valuation services?
Yes, we provide free no-obligation property valuations with competitive selling fees through our local branch offices.
What makes Websters different from other estate agents?
Our family-run business combines compassionate client relationships with innovative marketing and deep local market expertise.
Can Websters help with new land development projects?
Our dedicated Land & New Homes department assists landowners, developers, and buyers with all aspects of property development across Norfolk.
Reviews (5)
Lena Johanna
Dec 15, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Websters have been absolutely brilliant in finding us our new home to rent. They have been super responsive and always helpful, happy to answer our (many) questions and guiding us through the whole process - a special shout out to Emily and Rebecca here! Can't recommend them enough!
Websters have been absolutely brilliant in finding us our new home to rent. They have been super responsive and always helpful, happy to answer our (many) questions and guiding us through the whole process - a special shout out to Emily and Rebecca here! Can't recommend them enough!
Yoga Dhana
Dec 04, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Since selling my first house with Websters a few years ago, I have continued to use them for the sole reason that they are so easy, friendly and professional to deal with. Alex, Chris and Oli have been fantastic and I cannot recommend Websters highly enough! Brilliant service every time.
Since selling my first house with Websters a few years ago, I have continued to use them for the sole reason that they are so easy, friendly and professional to deal with. Alex, Chris and Oli have been fantastic and I cannot recommend Websters highly enough! Brilliant service every time.
Graeme Carmichael
Nov 18, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Having failed to sell my house with other agents, I instructed Websters and was greatly impressed with the efficiency and professionalism of Alex and his team. They found a buyer and ensured that my sale went through smoothly. Selling a house can be stressful and it is reassuring to be supported in the process. Highly recommended.
Having failed to sell my house with other agents, I instructed Websters and was greatly impressed with the efficiency and professionalism of Alex and his team. They found a buyer and ensured that my sale went through smoothly. Selling a house can be stressful and it is reassuring to be supported in the process. Highly recommended.
Amanda Dudley
Oct 30, 2021
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Positive:Professionalism,Responsiveness
The team at Websters have done a great job managing our property sale. Property sold within 3 weeks and we have received a professional and efficient service throughout.
The team at Websters have done a great job managing our property sale. Property sold within 3 weeks and we have received a professional and efficient service throughout.
Kyran Waterson
Oct 26, 2021
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Positive:Professionalism,Quality,Responsiveness
Having had poor service beforehand I decided to put my faith into the hands of Websters. Chris was knowledgeable, punctual and extremely friendly. Chris made the whole experience a worthwhile one and even spent time outside of working hours to help with some queries.
Having had poor service beforehand I decided to put my faith into the hands of Websters. Chris was knowledgeable, punctual and extremely friendly. Chris made the whole experience a worthwhile one and even spent time outside of working hours to help with some queries.
