Business Details
Emergency
services
Trusted Health & Social Care Recruitment in Harlow
Heritage Staffing Services is a reputable health and social care recruitment agency based in Harlow, Essex. Established over 15 years ago, our dedicated management team ensures the highest standards of care for both staff and service users. We specialise in delivering outcome-based care services tailored to individual needs, with a strong focus on compassion, dignity, and independence. Our person-centred approach extends to vulnerable adults in their homes and residential care settings across the UK. All care workers undergo rigorous training and selection to maintain professional boundaries while providing safe, efficient services.We are committed to continuous professional development and uphold strict regulatory compliance through our CQC registration. Our mission is to improve lives through exceptional care while treating clients and families with respect and understanding. We support organisations nationwide with flexible temporary and permanent staffing solutions, operating 24/7 to address urgent care requirements. Client satisfaction remains central to our operations, ensuring individuals maintain independence in familiar environments.
Services
Personal Care Services
Meal Preparation
Household Support
Specialised Care
Live-In Care
Respite Care
Staffing Services
Care Assessment
Companionship
Dementia Care
Highlights and features
- We have over 15 years of experience in health and social care recruitment.
- Our team consists of certified experts with extensive experience.
- We operate with full transparency and no hidden fees.
- Our company is ISO 9001 certified.
- We provide 24/7 personalised staffing solutions.
Associations and certifications
- Care Quality Commission (CQC)
- ISO
What people say
Very nice to me
Best I have had
Professional and efficient
Genuinely nice and caring
Excellent service
Services
Personal Care Services
We deliver tailored personal care plans for vulnerable adults in their homes or residential settings. Our trained professionals provide assistance with daily activities while maintaining dignity and independence. Services include hygiene support, medication administration, and mobility assistance, all delivered with compassion and respect for individual preferences.
Live-In Care
Our live-in care service offers 24/7 support for individuals requiring high-level assistance in their own homes. Care workers provide round-the-clock personal care, meal preparation, and household management while respecting clients' routines and preferences. This service promotes independence while ensuring safety and comfort at all times.
Dementia Care
We specialise in dementia care using innovative strategies tailored to individual needs. Our trained staff provide cognitive stimulation, emotional support, and structured routines to help clients maintain abilities. Services include memory exercises, behavioural support, and family guidance to create a supportive environment for those living with dementia.
Staffing Services
We supply qualified temporary and permanent care staff to residential homes, hospitals, and private clients across the UK. Our rigorous vetting process ensures all workers meet CQC standards. Available 24/7, we provide emergency staffing solutions for sickness cover, maternity leave, and long-term vacancies while maintaining service quality.
Respite Care
Our respite care service offers temporary relief for primary caregivers while maintaining consistent care for clients. Available in home and residential settings, this service includes personal care, companionship, and activity support. We ensure seamless transitions and continuity of care plans during temporary placements.
Questions
Are your services available nationwide?
Yes, we provide care services throughout the United Kingdom, including London, South East England, and Scotland.
Do you provide training for healthcare assistants?
We offer comprehensive training for healthcare assistants, including those without prior experience in care work.
How do you ensure continuity of care?
We prioritise assigning the same carer whenever possible, except when unavailable, to maintain consistent support.
What accreditations do you hold?
We are registered with and regulated by the Care Quality Commission (CQC) and hold ISO certification.
What care options are available for individuals with dementia?
We employ creative strategies to support individuals with dementia, focusing on their specific needs and preferences.
Can I request specific care workers?
We match service users with care workers based on skills and needs to ensure optimal support and compatibility.
Reviews (1)
Katie North
Dec 06, 2017
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I cannot rate this company enough. We use them at my place of work . The staff are fully trained and willing to work and learn the way we work in the care home . Top company
