Business Details
22 Years
experience
Trusted Insurance Recruitment Experts in London & UK Regions
Established in 2004, we have built a reputation as trusted specialists in the insurance recruitment sector. Our expertise extends across London and regional markets, with particular recognition as industry leaders in third-party claims management staffing solutions. We provide tailored recruitment services for banking and financial institutions, local opportunities across diverse industries, and charitable/not-for-profit organisations. Our approach combines deep sector knowledge with a commitment to understanding both client requirements and candidate aspirations. With over two decades of experience, we maintain strong relationships across the insurance market while continuously expanding our reach into complementary sectors.Our team of dedicated professionals prioritises quality placements through rigorous candidate vetting and market insights. Client testimonials highlight our reliability, industry expertise, and exceptional service delivery under operational pressures. We maintain regular communication with placed candidates to ensure ongoing satisfaction and professional development. Our multi-channel recruitment desks operate with the same dedication to excellence that has driven our growth since inception. We remain committed to evolving with market demands while maintaining the personal touch that distinguishes our service.
Services
Account Executive
Account Handler
Underwriter
Claims Handler
Finance & Audit
IT Recruitment
Charity Sector
Third Party Claims
Management HR
Sales & Customer Service
Details
- Year established: 2004
Highlights and features
- We have over 20 years of specialist experience in insurance recruitment
- Our team maintains deep relationships across London and regional insurance markets
- We provide dedicated recruitment desks for banking, charity and local opportunities sectors
- Our candidates receive ongoing support post-placement
- We consistently deliver quality placements under operational pressures
What people say
Excellent service
Instrumental in growth
Quality first approach
Regular candidate support
Creative solutions
Services
Insurance Recruitment
Specialist recruitment services for insurance industry professionals. We connect qualified candidates with opportunities in underwriting, claims management, and brokerage roles. Our expertise spans both London market and regional placements, supporting career progression and organisational growth through precise matching of skills and requirements.
Banking & Financial Recruitment
Targeted staffing solutions for banking and financial institutions. We source professionals for roles in financial operations, risk management, and compliance functions. Our candidates possess the technical expertise and sector knowledge required to meet regulatory standards and drive financial service excellence.
Charity & Not-for-Profit Recruitment
Specialist recruitment support for charitable organisations and not-for-profit entities. We identify candidates aligned with social mission-driven work, covering roles in operations, fundraising, and programme management. Our approach recognises the unique requirements of organisations focused on community impact rather than profit.
Third Party Claims Management Recruitment
Industry-leading recruitment solutions for third-party administrators in insurance. We supply qualified professionals for claims handling, loss adjusting, and technical support roles. Our candidates meet the exacting standards required for effective claims management and policyholder service delivery.
Local Opportunities Recruitment
Comprehensive staffing services for diverse industries across local markets. We match candidates with employment opportunities that suit their skills and career aspirations. Our regional focus enables tailored support for both employers seeking local talent and job seekers looking for community-based positions.
People
Tony Massenhove
Managing Director
With over two decades in insurance recruitment, Tony leads strategic direction while maintaining hands-on involvement in key client relationships. His industry expertise and market insights drive the company's continued success.
Georgina Massenhove
Director
As Director, Georgina oversees operations and client engagement strategies. Her deep understanding of insurance market dynamics contributes to successful placements and long-term client partnerships across multiple sectors.
Tony Martin
Head of Recruitment
Leading recruitment operations, Tony manages team performance and service delivery standards. His specialist knowledge ensures effective matching of candidates with client requirements across insurance and related industries.
Harry Sullivan
Recruitment Manager
As Recruitment Manager, Harry focuses on candidate development and placement strategies. He maintains regular communication with professionals throughout the recruitment process and post-placement.
Daniel Guy
Resource Manager
Daniel manages candidate resources and market intelligence. His role involves maintaining our extensive professional network and ensuring timely delivery of suitable candidates for emerging opportunities.
Questions
What insurance sector specialisms do you cover?
We specialise in underwriting, claims management, brokerage, and technical insurance roles across London, regional markets and third-party administrators.
How do you support candidates post-placement?
Our consultants maintain regular contact to ensure role satisfaction and provide ongoing career guidance following successful placements.
Do you work with charities and not-for-profits?
Yes, we have dedicated recruitment specialists supporting charitable organisations and social mission-driven entities across various operational roles.
What banking and finance roles do you handle?
We recruit for financial operations, risk management, compliance and technical support roles in banking and financial institutions.
What local market opportunities do you cover?
Our local opportunities desk spans diverse industries nationwide, connecting candidates with community-based positions matching their expertise.
Reviews (4)
Ben Batchelor
Dec 29, 2018
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Been brilliant throughout the whole recruitment process. Easy to contact whenever there was any issues or problems I had and always helpful. Have secured me a brilliant job which I am very happy with.Would recommend.
Jack Bowring
Aug 22, 2018
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Thoroughly professional with guidance and support each step of the way, friendly and contactable at any time. Highly recommend using this agency, they won't let you down
Cannot say a bad thing about them, great job/job role variety no matter your experience.
Cannot say a bad thing about them, great job/job role variety no matter your experience.
Abigail
Aug 02, 2018
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I was contacted by Harry who sounded lovely. He explained everything that the role would involve and asked a few questions. He then ensured that the process to gaining an interview was fast and swift as possible. I was offered an interview and everything Harry said, they did too , so it showed he basically knew the role inside and out. Which is so helpful when questioning initally if the role is suitable for yourself. Throughout the entire process he was supportive. Everyone I spoke to at Massenhove sounded cheerful as well. I would recommend them!
Lisa Marie Smith
Jan 31, 2018
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I was contacted by Tony Martin for a job which didn't really suit me or my needs at all. However, still put me forward and was just a mess. Clearly didn't know what he was doing. I would advise and recommend everyone to go elsewhere. Worst service, rubbish companies they recruit for and poor salaries!! Trust me don't waste you're time - try Ranstad way much better. Better clientele and salaries.
