Business Details
13 Years
experience
Trusted Commercial Insurance Solutions in Rawtenstall
At Spencer Hayes Group, we specialise in delivering tailored commercial insurance solutions designed to safeguard businesses of all sizes. With decades of combined industry experience, our team possesses an in-depth understanding of the complex risks modern enterprises face. We pride ourselves on offering comprehensive policies that provide complete peace of mind while maintaining a client-centric approach to service delivery. Our expertise spans multiple sectors, supported by partnerships with leading insurers and specialist consultants. Through our dedicated claims management and risk assessment services, we ensure businesses receive both practical protection and strategic guidance.Our commitment to forming long-lasting relationships is reflected in our track record of repeat clients and industry recognition. As an FCA-authorised broker, we adhere to the highest regulatory standards while maintaining flexibility to meet evolving business needs. Our team combines technical expertise with responsive communication, ensuring clients receive timely support and competitive pricing. From fleet cover to directors' liability insurance, we provide solutions that address both common and niche business requirements. This combination of experience, partnerships, and client focus positions us as trusted advisors in the commercial insurance sector.
Services
Fleet Cover
Commercial Combined
Professional Indemnity
Cyber Insurance
Property Owners
Combined Liability
Motor Traders
Goods in Transit
Office Insurance
Contractors Combined
Details
- Year established: 2013
Highlights and features
- We offer 30+ years combined industry experience in commercial insurance
- Our team provides tailored risk management solutions for specific business needs
- We maintain partnerships with leading insurers across multiple sectors
- Our FCA-authorised status ensures regulatory compliance and client protection
- We deliver competitive pricing with dedicated claims management support
Associations and certifications
- Financial Conduct Authority
What people say
Fantastic insurance company
Highly recommended
Superb customer service
Competitive pricing
Professional and responsive
Services
Fleet Cover
Our fleet insurance solutions protect business vehicle portfolios with flexible coverage options. We tailor policies to match industry-specific risks while maintaining cost-effectiveness. Clients benefit from claims support and risk management advice.
Professional Indemnity
This coverage protects against professional negligence claims with customised policy limits. We provide sector-specific protections for consultants, engineers, and professional service providers across the UK.
Cyber Insurance
Our cyber insurance policies address data breach risks and digital security incidents. Coverage includes business interruption losses, legal expenses, and incident response support for modern enterprises.
Goods in Transit
This specialist insurance covers merchandise during transportation with flexible terms. We offer comprehensive protection against theft, damage, and accidental loss for logistics businesses.
Contractors Combined
Tailored packages for construction and trade professionals include public liability, tools coverage, and contract works insurance. Policies adapt to project-specific requirements and regulatory demands.
People
Paul Bentley
Director
With extensive industry experience, Paul focuses on building long-term client relationships while overseeing strategic business development initiatives at Spencer Hayes Group.
Marc Kirker
Director
Marc specialises in commercial risk assessment and delivers tailored insurance solutions, combining technical expertise with responsive client support services.
Daniel Robinson
Director
Daniel manages key insurer partnerships and ensures our policies remain competitive while maintaining high underwriting standards across all business sectors.
Emma Booth
Director
Emma leads our client relations strategy, focusing on service excellence and ensuring consistent delivery of our insurance solutions across all market sectors.
George Eastham
Head of Protection
George oversees our risk management services, providing expert guidance on policy selection and claims mitigation strategies for commercial clients.
Questions
What types of commercial insurance do you offer?
We provide fleet cover, professional indemnity, cyber insurance, property owners' policies, motor traders' insurance, and goods in transit coverage among other commercial solutions.
Are you regulated by industry authorities?
Yes, we're authorised and regulated by the Financial Conduct Authority under reference 649816.
How do you handle insurance claims?
Our dedicated claims manager ensures efficient processing with support for property damage, liability claims, and business continuity issues.
Do you work with specialist sectors?
We serve diverse markets including construction, transport, professional services, and retail sectors with tailored insurance solutions.
Can you help with hard-to-place insurance risks?
Yes, our industry partnerships and experience enable us to find solutions for challenging insurance requirements.
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Reviews (7)
Robert Malley
Jan 21, 2022
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Critical:Professionalism,Quality,Responsiveness
Absolutely terrible services. I had a truck reverse into my wall which was caught on camera, 3 months on there is no communication or progress with the claim with Spencer Hayes being the Insurer for the Vehicle causing the damage.
Absolutely terrible services. I had a truck reverse into my wall which was caught on camera, 3 months on there is no communication or progress with the claim with Spencer Hayes being the Insurer for the Vehicle causing the damage.
Mo Ahmed
Dec 23, 2021
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I had the pleasure of being introduced to Jeff Dunn of Spencer Hayes Group. Jeff undertook a thorough and detailed assessment of matters. The task was deemed complicated and others had failed to produced. This was not the case with Jeff. He understood the task and made what was deemed complicated, not to be so! He was proactive in that he and had a meeting directly with the appropriate person/ mandate holder, something which others failed to do. He produced results! and positive ones! He is professional and communicative. I hope to work with him long term. I would without any hesitation recommend
Mustapha Balajibrin
Oct 21, 2021
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Many thanks to MRS Kelly Robert for helping me recover all l had lost before to the wrong hands on Binary Options trading, I referred her to all my friends and family and they've not regretted it, now I am referring her to everyone . 𝚆𝚑𝚎𝚗 I 𝚕𝚘𝚜𝚝 𝚖𝚢 𝚓𝚘𝚋, 𝙸 𝚝𝚑𝚘𝚞𝚐𝚑𝚝 𝙸'𝚟𝚎 𝚕𝚘𝚜𝚝 𝚒𝚝 𝚊𝚕𝚕 but w𝚒𝚝𝚑 a sum 𝚘𝚏
Alex Moran
Jul 08, 2021
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Positive:Professionalism,Quality,Responsiveness
Dan has been managing our business and personal insurance for over 10 years now and he always goes above and beyond with real world advice and industry expertise. Great to work with and always has time for you, in and out of office hours. I wouldnt hesitate in recommending Spencer Hayes Group for your insurance needs.
Dan has been managing our business and personal insurance for over 10 years now and he always goes above and beyond with real world advice and industry expertise. Great to work with and always has time for you, in and out of office hours. I wouldnt hesitate in recommending Spencer Hayes Group for your insurance needs.
Julian Westwood
Dec 21, 2020
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Positive:Professionalism,Responsiveness,Value
What a fantastic company Spencer Hayes is. Marc was friendly, quick to respond and managed to save us a lot of money on our company insurance policy which we already thought we had a good deal on last year. Very helpful with additional advice. I cannot recommend them highly enough.
What a fantastic company Spencer Hayes is. Marc was friendly, quick to respond and managed to save us a lot of money on our company insurance policy which we already thought we had a good deal on last year. Very helpful with additional advice. I cannot recommend them highly enough.
Michael Wilde
Aug 24, 2020
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We have what I consider to be relatively complex commercial insurance needs and I have just renewed our insurance arranged by Jeff Dunn at Spencer Hayes, quite simply I cannot recommend highly enough the quality of service provided by Jeff and his colleague Marc. When I have questions, they are answered quickly and thoroughly and if there is anything that I am concerned about, then my concerns are taken seriously and addressed comprehensively. We spend several thousands of pounds a year with Spencer Hayes and consider it to be money very well spent.
Edward Wynn
Jul 25, 2020
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Jeff Dunn is my contact at Spencer Hayes and I really can't fault his approach, integrity and knowledge of the insurance market. Jeff took a thorough approach to reviewing and ascertaining needs and went away to come back with well thought out recommendations. All queries where dealt with quickly and easily and he saved me money! Strongly recommend.
