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Creative PR & Marketing Agency in Newcastle upon Tyne
M.A.D Communications is a creative marketing, PR, and copywriting agency based in the North East of England. We specialise in delivering bespoke communications strategies that encapsulate brand identity through PR, social media, content creation, and digital marketing. Our team combines academic expertise with practical experience across B2B and B2C sectors to craft campaigns that drive engagement and deliver measurable results.

With bases in Newcastle upon Tyne and Essex, we serve clients nationally and internationally, prioritising collaboration, innovation, and a commitment to exceeding client expectations. Our approach focuses on transforming insights into impactful content that resonates with target audiences while maintaining ethical standards and transparency.
Services
Copywriting Social Media PR Workshops & Training Digital Marketing Content Marketing Email Marketing Engineering Marketing
Highlights and features
  • Experienced team with B2B/B2C expertise across diverse sectors
  • Collaborative approach ensuring client needs are prioritised
  • Academically qualified professionals with PR and journalism backgrounds
  • Proven track record delivering award-winning campaigns
  • Dual office locations supporting nationwide client coverage
What people say
Professional delivery Creative excellence Responsive service Award-winning work Growth results
Services
Copywriting
Crafting compelling written content tailored to brand identity. Our copywriting services include website content, product descriptions, technical writing, and marketing materials designed to engage target audiences. With team members holding PR and journalism qualifications, we ensure every word aligns with client objectives while maintaining brand consistency.
Social Media
Strategic social media management transforming online presence. We develop platform-specific content that converts followers into customers through targeted campaigns, community management, and analytics-driven optimisation. Our approach focuses on authentic engagement rather than vanity metrics, delivering measurable business outcomes.
Public Relations
Creating impactful PR strategies that position brands in the spotlight. Services include press release writing, media outreach, and reputation management. Our journalism-trained team identifies newsworthy angles to secure media coverage that enhances brand credibility and public perception.
Digital Marketing
Comprehensive digital marketing solutions combining SEO, PPC, and social advertising. We develop integrated campaigns to boost online visibility and drive conversions. Our data-driven approach ensures optimal ROI through continuous performance analysis and strategy refinement across digital channels.
Workshops & Training
Practical communications training for in-house teams. Our workshops cover social media strategy, content creation, and PR techniques. Delivered by experienced practitioners, these sessions provide actionable insights and tools to enhance internal marketing capabilities while maintaining brand consistency.
People
Amy Armstrong
Managing Director
Copywriting expert with English Language and PR qualifications. Specialises in creating engaging content across blogs, eBooks, and product descriptions. Combines academic knowledge with practical B2B/B2C experience to deliver results-driven copy solutions.
Marie Mcloughlin
Managing Director
PR specialist with journalism background. Expert in crafting press releases and media strategies. Holds PR Masters degree and extensive experience across diverse sectors. Focuses on securing media coverage that enhances brand visibility and reputation.
Brooke Murphy
Account Manager
Digital marketing specialist with Fashion Journalism degree. Skilled in SEO and content creation. Brings fresh perspectives to client projects while ensuring alignment with brand identity. Manages social media strategies and campaign execution.
Questions
What industries do you work with?
We work across diverse sectors including healthcare, engineering, hospitality, and creative industries, adapting our approach to each client's unique requirements.
Do you offer international services?
Yes, while based in the UK, we serve clients globally through digital collaboration tools and our established network of industry contacts.
How do you measure campaign success?
We use analytics-driven metrics aligned with your business objectives, including engagement rates, conversion tracking, and media coverage analysis.
Can you handle urgent projects?
Our team prioritises responsiveness and flexibility, with proven capability to deliver quality work within tight deadlines while maintaining strategic focus.
What makes you different from other agencies?
Our combination of academic expertise, practical experience, and commitment to ethical practices ensures tailored solutions that deliver measurable business impact.
Reviews (5)
Sleeky Web Design
Jun 16, 2021 Report
We have referred clients to MAD Communications for specialist copy writing, as well as using their services ourselves in the past. We've always been impressed by the quality of their work, views mirrored by our clients. Quality work, affordable costs and a pleasure to work with. Highly recommended!
Kubra Nas
Dec 30, 2019 Report
I've worked with MAD Communications for the last 2 years and I haven't looked for anyone else since then. I've dealt with Amy all along and she has been nothing but helpful with a brilliant talent for writing. Always delivered on time and gone above and beyond for every project. Would highly recommend for any of the services!
Ben
Dec 28, 2019 Report
MAD communications were a pleasure to work with. I would recommend them based on both their writing and design work and will be returning again in the future.
Jack Shuttlewood
Aug 18, 2019 Report
Top quality work, competitive prices and outstanding communication. The company I work for has had the pleasure of working with MAD communications for a few years now. Everyone at MAD is personable, engaging and dedicated to producing content specific to the needs of clients.
Adrian Hibbs
Jul 06, 2019 Report
Great work at very reasonable prices. I would recommend M.A.D. to anyone needing professional copy writing services.