Business Details
23 Years
experience
Trusted Real Estate Agents in Wickford, Essex
Cowling & Payne, established in 2003, have built a reputation as trusted specialists in residential property sales, lettings, and management. Our team combines decades of local market expertise with modern technology to deliver tailored solutions for clients. We prioritise clear communication, ensuring clients understand every step of the property process while leveraging high-quality marketing tools to maximise property exposure. As members of The Guild of Property Professionals and accredited schemes, we uphold industry-leading standards.Our commitment to innovation, combined with traditional values, ensures clients receive a service that balances professionalism with a personal touch. We invest in staff training and advanced property presentation techniques, including professional photography and virtual tours, to enhance property appeal. With offices in Wickford and a network spanning Essex, we serve both private and corporate clients with consistent, reliable expertise.
Services
Residential Sales
Property Lettings
Property Management
New Homes Marketing
Professional Photography
Virtual Valuations
Tenant Referencing
Property Inspections
Drone Videography
Online Valuations
Details
- Year established: 2003
Highlights and features
- We offer 20+ years of combined experience in residential property sales and lettings.
- Our team provides professional photography and drone videography for enhanced property marketing.
- We are members of The Guild of Property Professionals, ensuring industry-leading standards.
- Our staff have completed NAEA and ARLA accredited training programs.
- We deliver tailored property management solutions for both private and corporate landlords.
Associations and certifications
- The Property Ombudsman Scheme
- NALS
- Registered Safe Agent
- The Guild Of Property Professionals
Services
Residential Sales
We specialise in residential property sales across Essex, leveraging local market insights and a network of 800+ agents to achieve optimal prices. Our process includes professional photography, virtual tours, and targeted marketing campaigns. With 20+ years of combined experience, our team guides clients through every stage from valuation to completion.
Property Lettings
Our lettings service covers property marketing, tenant vetting, and lease management. We use ARLA-certified practices to ensure compliance and security for landlords. The team maintains regular communication with tenants and provides detailed market analysis to set competitive rental rates.
Property Management
We offer comprehensive property management for residential portfolios, including maintenance coordination, rent collection, and legal compliance. Our dedicated team handles inspections, tenant relations, and emergency repairs, ensuring hassle-free ownership for landlords across Essex.
New Homes Marketing
We market new build developments from single-unit homes to large-scale projects. Our expertise includes site-specific strategies, buyer consultations, and liaison with developers. Recent projects include 24-unit phases in Basildon and Wickford, with tailored support from planning to final sales.
Professional Photography
Enhance property appeal with our professional photography service, featuring sky replacement and clutter removal. We use high-resolution cameras and editing tools to showcase properties effectively. This premium service includes drone videography and 3D virtual tours for maximum online visibility.
People
Russell Payne
Managing Director
With 30 years in residential property, Russell oversees sales and lettings. He specialises in local market trends and portfolio management, having completed NAEA/ARLA training. His expertise ensures strategic client guidance.
Mark Newhouse
Director
Mark leads the Wickford lettings team with 20 years of experience. He focuses on landlord-tenant relations and market compliance, supported by ARLA-certified training. His approach ensures consistent service quality.
Colette Payne
Director
Colette manages property portfolios after transitioning from finance. She oversees buy-to-let strategies and client communications, applying hands-on problem-solving skills to address property management challenges efficiently.
Michael Lee
Sales Manager
Michael leads the Wickford sales team with 9 years of experience. He coordinates new developments and client negotiations, maintaining a focus on achieving competitive market outcomes through targeted marketing strategies.
Nick Thompson
Property Inspections Manager
Nick conducts property inspections with 11 years of experience. Trained by ARLA/TDS, he manages inventory reports and tenant-landlord communications, ensuring compliance and transparency during tenancy transitions.
Questions
How does your online property valuation work?
Our online valuation uses Land Registry data to estimate property values. It provides a quick guide based on local trends but excludes property-specific improvements. For accuracy, book a free market appraisal with our team.
Which areas do you cover?
We operate across Essex, including Wickford, Billericay, Basildon, Southend-on-Sea, Chelmsford, and Colchester. Our local expertise ensures tailored services for each market.
Are your photography services included in fees?
Basic photo enhancement is standard. Professional photography, drone videography, and virtual tours are optional add-ons with additional fees for enhanced marketing.
What accreditations do you hold?
We are members of The Property Ombudsman Scheme, NALS, and The Guild of Property Professionals, ensuring compliance with industry standards and dispute resolution processes.
Do you handle new build developments?
Yes, we market new homes from single units to large developments. Recent projects include 24-unit phases in Basildon and Wickford, with full support from planning to completion.
Reviews (6)
Chloe Davis
Jan 17, 2022
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Worst people I have ever dealt with, I was looking to rent, they sent a young lad to do the viewing who knew NOTHING, could not answer any of our questions, very rude and had a terrible attitude, no reply from any emails, they speak to you very rudely on the phone and they don't have any clue what they are doing and can't help with any questions or queries. Useless. Avoid at all costs!!
Jonathan Bell
Nov 12, 2021
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I sold my flat through James at Cowling & Payne and I could not have wished for a better service. The initial meeting to sign the contract and take pictures was easy, well explained and of excellent quality. Frequent viewings were provided of high calibre potential buyers and detailed feedback provided. The purchase process was hand held by the team and I was always aware of updates/items requiring attention. I couldn't be happier and thank you all!
Tom B.
Nov 09, 2021
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Positive:Professionalism
I have recently received my a valuation from Cowling and Payne, I have been dealing with Micheal Lee and he has been extremely helpful and has produced a very prosisional report for me. He has definitely gone above and beyond for me
I have recently received my a valuation from Cowling and Payne, I have been dealing with Micheal Lee and he has been extremely helpful and has produced a very prosisional report for me. He has definitely gone above and beyond for me
Sarah Lee
Oct 27, 2021
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Positive:Professionalism,Quality,Responsiveness
Excellent experience arranging our rental - quick, responsive and incredibly helpful. Many thanks to Jack and Vanessa who are a credit to the business.
Excellent experience arranging our rental - quick, responsive and incredibly helpful. Many thanks to Jack and Vanessa who are a credit to the business.
Jas Grewal
Oct 22, 2021
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Positive:Professionalism
We are very happy with the service that Vanessa has provided over the years, she has helped to ensure that our properties are managed professionally.
We are very happy with the service that Vanessa has provided over the years, she has helped to ensure that our properties are managed professionally.
Fran White
Oct 12, 2021
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Am currently in the process of referencing and renting with Cowling and Payne. Have been dealing with Vanessa and Jack and they have been really helpful. The process is really straight forward and fair for applicants.
