Business Details
23 Years
experience
Trusted Estate Agents in Houghton le Spring
Established in 2003, Hegarty's Estate Agents has built a reputation as a trusted estate agency in the North East, serving communities including Houghton Le Spring, Chester Le Street, and Sunderland. As part of The Castledene Group since 2015, we combine local expertise with a network spanning twelve branches across four brands. Our values focus on continuous improvement, empowering our team, and delivering exceptional customer service through innovative marketing and technology.We prioritise clear communication, flexible service agreements, and a proven 12-step sales process to ensure efficient property transactions. Recognised for our commitment to excellence, we were the first agency in England to achieve Investors in People Gold accreditation, reflecting our dedication to professional development and client satisfaction.
Services
Property Sales
Lettings
Auctions
Property Valuation
Landlord Services
Details
- Year established: 2003
Highlights and features
- We offer a no tie-in service for selling your home
- Our team consists of certified experts with extensive experience
- We utilise 3D tours and advanced marketing technology
- We provide regular updates via your preferred communication method
- Our 12-step sales process ensures efficient property transactions
Associations and certifications
- Investors in People Gold
What people say
Fantastic experience
Excellent
Quick process
Support and dedication
Smooth exchange
Services
Property Sales
Our property sales service combines innovative marketing with local expertise to achieve the best possible price for your home. We use high-quality photography, 3D tours, and targeted digital campaigns to attract serious buyers. Our 12-step sales process ensures transparency and efficiency from valuation to completion.
Lettings
Hegarty's Estate Agents offers comprehensive lettings services for landlords, including property marketing, tenant screening, and arrears management. Our inventory software and online chat facility help maintain clear communication and ensure smooth tenancy transitions while protecting your investment.
Auctions
We specialise in property auctions with a dedicated team managing the entire process. Our services include property presentation, marketing to potential buyers, and facilitating competitive bidding to achieve optimal sale prices for auction properties in the North East region.
Property Valuation
Our free property valuation service provides accurate market assessments based on local knowledge and current market trends. We offer honest pricing advice to ensure realistic expectations while considering your specific circumstances and property features.
Landlord Services
We provide tailored landlord services including property maintenance, tenant communication, and rent collection. Our automatic arrears chasing system and cloud-based inventory management ensure efficient property management while maintaining compliance with current regulations.
Questions
What services does Hegartys offer?
We provide property sales, lettings, auctions, free valuations, and comprehensive landlord services across the North East region.
How does Hegartys market properties?
We use high-quality photography, 3D tours, SMS marketing, social media, and email campaigns to maximise property exposure to potential buyers.
What areas do Hegartys cover?
We operate across the North East including Houghton Le Spring, Chester Le Street, Easington, Seaham, Sunderland, County Durham, North Yorkshire, and Northumberland.
Do Hegartys offer a no tie-in service?
Yes, we provide a no tie-in service for property sales, allowing clients to cancel their agreement at any time without penalty.
What is Hegartys' sales process?
Our 12-step process includes accurate pricing, forward-thinking marketing, proactive buyer engagement, and completion support to ensure efficient property transactions.
Are Hegartys part of a larger network?
Since 2015, we've been part of The Castledene Group, a twelve-branch network covering four well-known brands across the North of England.
Reviews (7)
Victoria MacLachlan
Oct 17, 2021
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Both Carla and Chantal have been amazing from start to finish. Chantal advised us on which solicitors would be quickest for our sale which turned out to be a great recommendation and Carla was fantastic to deal with throughout. Always on the end of the phone or an email away. Carla chased our buyers solicitors every day to help speed up the process of our sale. After our flat was on the market for a year with another agent and with very little interest, Hegarty's took fresh photos and sold the property within a month or so of it going on the market with them. Thank you, I could not recommend highly
Peter Wilkinson
Aug 15, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Excellent service ! Carla was always friendly and professional and answered my questions in language I could understand- No jargon. I would highly recommend Hegartys.
Excellent service ! Carla was always friendly and professional and answered my questions in language I could understand- No jargon. I would highly recommend Hegartys.
F. Huntington
Aug 07, 2021
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From the very first contact with this company (shannon) I was impressed with the excellent customer service and professionalism. Then the valuation of the 'leaving property" was done respectfully during the pandemic and cognisant of my elderly parents. During the purchase of a property that was for sale with them they (carla) kept me updated at every step of the way- more often than not more than our solicitors which enabled me to chivvy things along. I commented several times that I was grateful for their contact, updates, apprachability and overall professional customer service. Recommend
Amber Anderson
Jul 04, 2021
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Positive:Professionalism
Carla was very quick and responsive to all my emails. Our completion went through way before we expected it to. Great service
Carla was very quick and responsive to all my emails. Our completion went through way before we expected it to. Great service
Review King
Jun 13, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Absolutely brilliant and lovely staff who go far and wife to push and help you. Communication is absolutely fantastic and actually ten times more helpful than my actual solicitor. Carla and Chantel are fantastic. Thank you again
Absolutely brilliant and lovely staff who go far and wife to push and help you. Communication is absolutely fantastic and actually ten times more helpful than my actual solicitor. Carla and Chantel are fantastic. Thank you again
Natasha Douglas
Jun 01, 2021
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Positive:Professionalism,Responsiveness
Very pro active.
Sold home before even marketing.
Kept up to date throughout sale. Very helpful. Highly recommend.
Very pro active.
Sold home before even marketing.
Kept up to date throughout sale. Very helpful. Highly recommend.
Paul Gardner
May 28, 2021
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They are dealing with the buying of my new property. Seem to be doing a great good job. Can't give them 5 stars as the sale is not yet complete
