Business Details
43 Years
experience
Emergency
services
Student and Professional Lettings in Newcastle
Prem Lets has been a trusted name in property lettings across Newcastle upon Tyne for over four decades. Combining traditional expertise with modern marketing techniques, our experienced team manages a diverse portfolio of student and professional properties in prime locations such as Jesmond, Heaton, and Sandyford. We prioritise client satisfaction through transparent communication, efficient maintenance services, and tailored property searches.Our in-house team ensures swift resolution of repairs, while flexible payment options and inclusive rental packages cater to diverse tenant needs. With deep local market knowledge, we deliver reliable, customer-focused solutions for landlords and tenants alike.
Services
Student Lettings
Professional Lettings
Property Management
Maintenance Services
Tenant Matching
Landlord Services
Rental Valuations
Lease Agreements
Viewing Arrangements
Rent Collection
Details
- Year established: 1983
Highlights and features
- We offer over 40 years of local property market expertise
- Our in-house maintenance team ensures rapid repair resolution
- Flexible payment options including termly and yearly plans
- Tailored tenant matching for shared accommodation requirements
- Comprehensive property management services for landlords
What people say
Excellent service
Clean properties
Helpful staff
Great locations
Quick repairs
Services
Student Lettings
We specialise in quality student accommodation across Newcastle, offering fully furnished flats and houses in prime locations near universities. Properties feature modern amenities, security systems, and flexible rental packages including bills-inclusive options. Our dedicated team provides viewing transportation and tenant matching services for shared accommodations.
Professional Lettings
Our professional lettings portfolio includes modern apartments and houses in sought-after Newcastle areas like Jesmond and Sandyford. Properties cater to working professionals with convenient transport links to city centre businesses and amenities. We offer flexible lease terms and comprehensive support for tenants relocating to the region.
Property Management
We provide full property management solutions for landlords, including tenant sourcing, maintenance coordination, and compliance management. Our services cover HMO licensing requirements, safety certifications, and regular property inspections to ensure optimal condition and regulatory adherence.
Maintenance Services
Our dedicated in-house maintenance team responds to repair requests within 24 hours, covering plumbing, electrical, and general property upkeep. We prioritise rapid resolution of issues while minimising disruption to tenants through efficient scheduling and direct communication channels.
Tenant Matching
We specialise in matching tenants for shared accommodation, considering lifestyle preferences and rental budgets. Our system helps create compatible house shares while providing guidance on joint tenancy agreements and financial responsibilities.
Questions
What areas do you cover for property lettings?
We operate across Newcastle upon Tyne including Jesmond, Heaton, Sandyford, City Centre, and Gosforth, plus surrounding areas like Gateshead and North Shields.
Do you offer 24/7 emergency maintenance services?
While our office hours are Monday-Saturday, we provide an out-of-hours emergency contact number for urgent property issues requiring immediate attention.
What types of properties do you manage?
We handle student flats, professional apartments, family houses, and shared accommodations ranging from 1-9 bedrooms across Newcastle's most desirable locations.
How can tenants report maintenance issues?
Tenants can report faults via phone or our online maintenance form, with repairs typically attended within 24 hours by our dedicated in-house team.
What payment methods do you accept for rent?
We accept standing orders, bank transfers, cash, cheques, and card payments with flexible payment schedules including monthly, termly, and annual options.
Do you help with tenant referencing and guarantors?
Yes, we assist with tenant referencing and require guarantors for most student properties, providing necessary documentation and verification processes.
Reviews (5)
Lynsey Lapworth
Nov 29, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
Always get a prompt response from them on any queries. Have moved out out of property and just waiting on overpayment in rent and deposit and hopefully this happens soon. Have faith in the company
Always get a prompt response from them on any queries. Have moved out out of property and just waiting on overpayment in rent and deposit and hopefully this happens soon. Have faith in the company
P. Jobson
Oct 21, 2021
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I lived on Sefton avenue Heaton 2.6 year. Property management was disgusting. I paid 3 months rent in advance so much in cash so much bank transfer. I always paid my rent in advance, when i left i was owed my final months rent. Now they are saying i did not pay 3 months in advance although i was not allowed to move into the property untill i had paid 3 months rent 175 admin fee and 200 deposit. Approach this company with caution.
M. Jennings
May 21, 2021
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Rented from these parasites for 1 year a few years back. Would take 2 weeks of daily phone calls to send a repairmen out, even for urgent matters. Constant condensation (blamed on us of course), terrible insulation, broken guttering, boiler problems overall poorly maintained property, uninformed viewings without giving legal notice. Also they would blame this on delays contacting the landlord who they refused to tell us who this was, something I later found out was illegal. Out of interest I paid my 3 to look it up on the land registry and surprise surprise it was Barry Myers, the company director
Samuel Brimsden
Feb 01, 2021
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Wasn't overly impressed by the management whilst staying at a property of prem lets. We had a situation where a young pigeon was found in the roof. The property manager instructed the tradesman to put the bird in a shoe box and place it on top of the kitchen out building. The young bird couldn't fly, this would of been quite apparent by just looking at it and anyone with common sense could of seen that. After coming home from work on a Saturday i was greeted by a housemate informing me of the situation, the bird was becoming increasingly distressed as it was cold and raining. I had to get onto
Elli Munday
Jan 23, 2021
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Where to even start, I rented a property for my second year of University and it was the worst experience of my life. The moment you sign that tennancy agreement marie becomes the rudest person I have ever met, just because I am a student doesnt mean I'm not a human being. After being promisied the world and sending multiple emails about damp that we where promised would be treated it never was which left us living with damp for a year getting progressivly worse. On top of this a broken boiler which would go off and leave us without heating and hot water atleast once a month for a good 2 days
