Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Veterinary Care Solutions
White Cross Vets has been dedicated to pet care for eight decades, rooted in family values since its founding in Leeds in 1937. Our practice prioritises quality medicine, ethical integrity, and community responsibility, operating 21 clinics across the North and Midlands of England. Each facility offers modern equipment and accessible services, including extended hours for busy pet owners. We are committed to lifelong pet health through preventative care, exemplified by our Complete Wellness Plan, and to sustainability via the IVC Evidensia Group's Positive Pawprint initiative.Our team of experienced professionals ensures affordable, compassionate care, supported by state-of-the-art diagnostics and surgical facilities. With a focus on innovation and client education, we aim to be a trusted partner in pet healthcare, fostering responsible ownership through local initiatives and online resources. Our growth reflects our dedication to continuous improvement, ensuring pets receive the best possible care in a welcoming environment.
Services
Vaccinations
Neutering
Emergency care
Prescriptions
Pet insurance
Dental care
Microchipping
Chemotherapy
Wellness plans
Pet advice
Details
- Year established: 1937
Highlights and features
- We offer 80 years of veterinary expertise with a focus on preventative care.
- Our 21 clinics provide accessible, modern facilities across the UK.
- Complete Wellness Plan ensures cost-effective, lifelong pet healthcare.
- Award-winning, innovative care from a team passionate about pets.
- Sustainability commitment through eco-friendly practices and global initiatives.
Services
Vaccinations
Vaccinations protect pets from life-threatening diseases like feline leukaemia, parvovirus, and distemper. We recommend core vaccines for kittens and puppies starting at 9 weeks, with annual boosters to maintain immunity. Our protocols follow UK veterinary guidelines, ensuring safety and efficacy. Vaccination cards are provided for boarding and travel requirements.
Neutering
Neutering prevents unwanted litters and reduces health risks like mammary tumours and prostate disease. We advise castration for cats at 5-6 months and dogs at 12 months. The procedure includes pre-anaesthetic checks and post-operative care. Discounts are available for early neutering under our wellness plans.
Emergency Care
Out-of-hours emergency services operate via partner clinics for critical cases at nights and weekends. Our network ensures 24/7 access to qualified vets for trauma, poisoning, or acute illness. Emergency appointments incur additional fees, and pet insurance is recommended to cover unexpected costs.
Wellness Plans
The Complete Wellness Plan offers preventative care at monthly rates, covering vaccinations, flea/worming treatments, and twice-yearly health checks. This proactive approach detects issues early, reducing long-term costs. Members receive discounts on dental procedures and prescription diets.
Pet Advice
Our team provides expert advice on nutrition, behaviour, and disease prevention. Resources include dietary plans for rabbits, dental care tips, and parasite control strategies. Online guides and blogs address common concerns like chocolate poisoning and travel preparation, supporting informed pet ownership.
Questions
Do you offer emergency veterinary services outside regular hours?
Yes, we partner with 24/7 emergency clinics for urgent care when our practices are closed.
What is the Complete Wellness Plan?
It's a monthly preventative care scheme covering vaccinations, flea/worming treatments, and health checks to reduce long-term costs.
At what age should I vaccinate my puppy or kitten?
Primary vaccinations start at 7-9 weeks, with boosters given 3-4 weeks later and annually thereafter.
Are there discounts for neutering procedures?
Yes, we offer 20% off neutering when booked in advance under our current promotions.
How can I access repeat prescriptions?
Order repeat medications online or request a prescription to purchase from a pharmacy of your choice.
Do you provide pet travel advice for moving abroad?
Yes, registered clients receive 10% off pet travel services through our partner PetAir for international moves.
Reviews (5)
Adam Jones
Jan 04, 2022
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Remarkably consistent incompetence. Whatever you order it wont be there. Have to check prescription contents each time. Usually either items are missing or in the wrong dosages. Their vet staff, front desk and accounts will usually all say something different too. Only reason were still there is that the vet staff themselves are great (accounts were accurate as well to be fair to them). The front desk whilst usually polite and friendly are completely clueless as to what is going on - whether thats them, the notes others leave, other staff missing things - who knows. Either way, it presents
Claire Fry
Dec 31, 2021
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Incredibly supportive of concerns about my dog and seen swiftly by caring and considerate staff
Janine Smith
Nov 24, 2021
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Been on the pet plan through various changes of ownership for 9 years and when White Cross took over after my dog had reoccurring problems with and I had to take her a few times for treatment I received a letter saying they were taking my dog off the Pet plan as they were unable to absorb the cost any longer they offered a inferior product which I rejected all through the pandemic they have been busy this is an example of them picking and choosing who they want to treat and when your pet gets older and perhaps has ongoing health issues they will cut you off!!! and cancel the plan you may have paid
Helen Tamanis
Oct 19, 2021
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Excellent service from reception staff through to the vets. Very caring & thorough. Would go anywhere else.
Hiedi Bailey
Sep 07, 2021
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Absolutely dreadful experience with this practice despite having visited with my cats and dogs for nearly 20 years. Refused to accept any responsibility for their negligence despite the fact the practice has changed hands and the vet that treated my beloved dog has left. Now left with vets bills and worry for what little time my dog may have left. Claim to have diagnosed a heart condition for my elderly dog, instead what they actually did was perform a heart scan no follow up, no medication and check ups.. I was never told about the condition and they refuse to acknowledge this. Heartbreaking for
