Business Details
11 Years
experience
Emergency
services
Expert Veterinary Care in Derby
Established as a trusted name in pet healthcare, Abbey Vet Group serves the Chaddesden and Chellaston communities in Derby. Our dedicated team prioritises the well-being of pets, treating them as valued family members through comprehensive veterinary care. With a focus on preventive health and advanced treatments, we offer tailored services to ensure pets thrive. Our out-of-hours emergency support guarantees continuous care beyond regular hours. The practice combines decades of collective experience with a commitment to modern veterinary practices. All team members, from clinicians to support staff, work collaboratively to provide compassionate, high-quality care.From routine vaccinations to complex surgeries, our facilities are equipped to meet diverse pet healthcare needs. We actively promote responsible pet ownership through educational resources and community engagement. Our affiliations with VetPartners enhance our capabilities while maintaining local practice values. Every client interaction reflects our ethical commitment to transparency, professionalism, and unwavering concern for animal welfare.
Services
Vaccinations
Neutering
Dental Care
Microchipping
Emergency Services
Ultrasound Scans
Physiotherapy
Nurse Clinics
Orthopaedic Surgery
Pet Bereavement Support
Details
- Year established: 2015
Highlights and features
- We operate an out-of-hours emergency service via Ashfield House Veterinary Hospital.
- Our team includes small animal surgery certificate holders and experienced veterinary nurses.
- We offer a preventative Pet Health Plan with budget-friendly monthly payments.
- Our practice managers have over 15 years of combined leadership experience.
- We provide tailored parasite treatments, vaccinations, and dental care for all pets.
Services
Vaccinations
Our comprehensive vaccination programme protects pets against preventable diseases. We administer core vaccines for puppies, kittens, and adult animals while providing tailored advice on booster schedules. Our certified veterinary nurses ensure safe, stress-free administration for all species including dogs, cats, and small mammals.
Neutering
We offer surgical castration and spaying procedures with post-operative care guidance. Our team provides pre-surgery consultations to discuss benefits and recovery for dogs, cats, and rabbits. Seasonal discounts apply to encourage responsible pet ownership while maintaining animal welfare standards.
Dental Care
Comprehensive oral health services include examinations, scaling, extractions, and anaesthetic dental procedures. Our clinics use digital imaging technology to diagnose dental issues early. Preventative advice covers teeth cleaning routines and diet optimisation to maintain long-term oral health for all pets.
Emergency Services
Critical care outside regular hours is provided through our partnered Ashfield House Veterinary Hospital. The service covers trauma, poisoning, and acute illnesses with 24-hour monitoring. Clients receive clear guidance on emergency protocols and transportation procedures for urgent situations.
Pet Health Plans
These subscription packages cover routine treatments like vaccinations, flea control, and wellness checks. Monthly payments spread costs while including discounts on dental procedures and diagnostic tests. Plans are customised for dogs, cats, and rabbits with flexible size-based pricing tiers.
People
Ashley Lovett
Practice Manager
Ashley has led Abbey Vet Group since 2016, ensuring smooth operations while balancing administrative responsibilities with strategic planning. He avoids direct medical exposure but maintains client satisfaction standards. His leadership focuses on organisational efficiency and facility management.
Dr Catherine Bailey
Clinical Director
Clinical Director Catherine specialises in small animal surgery, holding advanced veterinary qualifications. She performs orthopaedic and complex soft tissue procedures using surgical power tools. Her expertise combines with outdoor enthusiasm, often hiking with her black Labrador Molly across Derbyshire trails.
Elaine Birchenough
Head Nurse
With 30 years of experience, Elaine leads nursing teams across both branches. She established diabetic management protocols and trains veterinary students while conducting nurse-led clinics. Her professional focus includes patient safety procedures and mentoring junior staff in clinical best practices.
Vicky Slater
Assistant Practice Manager
Starting as a receptionist, Vicky now oversees daily operations and complex scheduling. She provides pet bereavement counselling while managing administrative workflows. Certified in compassionate support, she balances organisational tasks with direct client interactions in end-of-life care scenarios.
Dr Nicholas Burrell
Clinical Director
Veterinary surgeon Nicholas specialises in ultrasound diagnostics and dental procedures. He manages complex cases requiring advanced imaging and laboratory testing. Outside clinical work, he combines sports enthusiasm with maintaining diagnostic equipment quality standards across the practice.
Questions
What pet species do you treat?
We care for dogs, cats, rabbits, and small exotic animals like reptiles and rodents.
Are emergency services available after hours?
Yes, we provide out-of-hours emergency care through Ashfield House Veterinary Hospital in Long Eaton.
How does the Pet Health Plan work?
It's a monthly direct debit plan covering vaccinations, parasite control, and discounted procedures with tailored options for different pet types.
Can I schedule routine check-ups online?
Online booking is available through our website, though urgent cases require direct telephone contact with our reception team.
Do you offer dental treatment for pets?
Yes, we provide comprehensive dental care including scaling, extractions, and anaesthetic procedures with digital X-ray support.
What pre-operative guidelines should I follow?
Pets must fast from midnight before surgery, with water withheld from 7am unless instructed otherwise by our surgical team.
Reviews (4)
Ian Davies
Jul 22, 2021
Report
Having now moved vets due to the ever increasing costs each time I visited this vet I uave today paid less than half the price for a blood test and repeat prescription. Shop around people you can get the same treatment and service for much less with a bit of research. It's a shame because never had an issue with the service but costs are way too high compared to other local vets.
Teresa Moss
Jun 26, 2021
Report
I've been going to Abbey nearly 20 years, during which time I've had both excellent veterinary care and in the past, in hindsight, some inexperienced vet care.Theyve also had thousands in veterinary fees from both myself and Petplan. The reception staff used to be amazing and nothing was too much trouble. You could always speak to a vet. There have been errors in both drug requests and treatments over the years, which I have always taken in my stride and tried not to complain about, as nowhere is completely perfect and the staff were lovely. I've had a call from the Clinical director, Catherine
M. Hallsworth
Jun 05, 2021
Report
We were referred to a specialist due to Abbey being unable to help with the issue of our dog going blind. Due to failures in sending over medical records to the specialist there was a delay in treatment of nearly a week; despite ringing and complaining everyday and being assured they had done what they needed to do. Abbey were advised what medication was needed; however we were charged 200 for a months supply of cats medicine that wasn't prescribed. We queried the cost with them as what the specialist prescribed was a different drug, they stressed that next time they would write us a prescription
Tony T.
Jan 02, 2021
Report
The receptionist charlotte was very friendly and helped me through everything. Vets were very good. Thank you very much
