Business Details
16 Years
experience
Used Cars & MOT Services in Bournemouth
Car-Link is an independent, family-owned car dealership, MOT, and servicing/repair centre based in Ferndown, Dorset, with over 50 years of combined experience. We specialise in supplying low-mileage, full-service history vehicles, ensuring every car meets rigorous quality standards through our RAC Approved Dealer status. Our team prioritises a hassle-free, no-pressure environment, offering tailored finance solutions, comprehensive warranties, and exceptional after-sales support.With over 250 reviews across platforms, we pride ourselves on transparency, customer satisfaction, and maintaining a diverse inventory of high-specification vehicles. Our commitment to excellence extends to our workshop, which adheres to manufacturer service schedules and holds memberships with the Good Garage Scheme and RAC Approved Garage network.
Services
Used Cars
MOT Testing
Servicing
Warranty
Part-Exchange
Details
- Year established: 2010
Highlights and features
- Over 50 years of combined experience in supplying quality used vehicles.
- RAC Approved Dealer with vehicles inspected to rigorous quality standards.
- No-pressure sales environment with transparent pricing and honest advice.
- Tailored finance options available through partnerships with leading lenders.
- Comprehensive 3-month warranty and after-sales support included on all cars.
Associations and certifications
- RAC Approved Dealer
- Good Garage Scheme
What people say
No pressure sales
Immaculate vehicle condition
Professional and friendly staff
Efficient finance process
Excellent after-sales support
Services
Used Car Sales
We offer a curated selection of low-mileage, full-service history cars, rigorously inspected to RAC standards. Our inventory includes premium brands like Mercedes, Audi, and Volvo, all presented in immaculate condition. With transparent pricing and no-pressure sales, we ensure a stress-free purchasing experience tailored to your budget and needs.
MOT Testing
Our RAC Approved Garage provides efficient MOT testing with clear explanations of any required repairs. Benefit from free MOT reminders, a comfortable waiting area, and a complimentary retest within 10 days if repairs are completed at our workshop. We prioritise honesty and transparency in all assessments.
Servicing & Repairs
From routine servicing to complex repairs, our qualified technicians use state-of-the-art diagnostic tools to maintain your vehicle's performance. We adhere to manufacturer schedules, offer free health checks, and provide competitive pricing on parts and labour, ensuring your car remains reliable and roadworthy.
Warranty
All used cars come with a 3-month comprehensive warranty, extendable through Warranty Solutions Group. Coverage includes mechanical, electrical, and electronic components, with options like Platinum (up to 12 years) and Gold (up to 15 years) plans, providing peace of mind for long-term ownership.
Part-Exchange
We offer fair valuations for your current vehicle, streamlining the process of upgrading to a new car. Our team ensures a hassle-free experience with no hidden fees, focusing on vehicles under 10 years old, low mileage, and in excellent condition to maintain our high standards.
People
Paul
Sales Advisor
Paul is a dedicated sales advisor with extensive automotive expertise, known for his friendly approach and commitment to customer satisfaction. He ensures vehicles are presented to the highest standard and guides buyers through the process with transparency.
Reece
Sales Advisor
Reece specialises in finance solutions and part-exchange valuations, praised for his professionalism and no-pressure sales style. He ensures a smooth transaction process and provides ongoing after-sales support to all customers.
Audrey
Workshop Manager
Audrey oversees our RAC Approved Garage, ensuring all services and repairs meet exacting standards. With a focus on quality and customer care, she manages a team of skilled technicians to deliver reliable maintenance solutions.
Questions
What types of cars do you sell?
We specialise in low-mileage, full-service history vehicles under 10 years old, including premium brands like Mercedes, Audi, and Volvo, all rigorously inspected to RAC standards.
Do you offer finance options?
Yes, we provide tailored finance packages through partnerships with leading lenders, including competitive monthly payment plans to suit various budgets.
What warranty is included?
All used cars come with a 3-month comprehensive warranty, extendable via Warranty Solutions Group with options up to 15 years for added peace of mind.
Are your services RAC approved?
Yes, we are an RAC Approved Dealer and Garage, adhering to their strict quality charter for vehicle inspections, pricing transparency, and customer service.
Can I part-exchange my car?
Yes, we offer fair valuations for part-exchange vehicles under 10 years old with low mileage and no mechanical faults, streamlining your upgrade process.
What are your opening hours?
We’re open Monday–Friday 8:30 AM–5:30 PM, Saturday 8:30 AM–4:30 PM, and Sunday 10:00 AM–2:00 PM for your convenience.
Reviews (7)
Keith Kenny
Nov 17, 2021
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I needed to change my diesel car for a petrol car because I don't do much distance. There was no pressure and the finance option was well explained. Now all i have to do is get the seat position just right.
John Roberts
Oct 24, 2021
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Had to use Car-Link after an accident whilst on holiday nearby. Really helpful and professional and fixed issue the next day with minimum fuss and charges were competitive too.
Jill Scagell
Oct 17, 2021
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Very friendly honest service, i cannot fault them in any way , fully recommend the guys at Car Link Ferndown
Ryan Ayley
Jul 30, 2021
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Honestly can't praise the guys here enough. Very helpful and attentive. The cars on sale are of a very high quality, but that comes with being an authorised RAC dealership as well. The offices are clean and presentable, and have all necessary Covid-19 measures in place. Aftercare is great as well, they're very flexible with when the vehicle is brought back, and will do everything they can to help and get any issues sorted. Would highly recommend, many thanks to all the team!
Tim Browning
May 18, 2021
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Really impressed with the team at car-link. Just moved to the area and had some collision damage to a fairly old vehicle that I wasn't sure about repairing but they provided a really honest assessment and managed to fix it up for a reasonable price with parts provided by me. All very friendly and professional throughout the process
Dorset
Apr 02, 2021
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Traded my BMW in with Car-Link just over a month ago for a newer Focus ST.
Reece and his team have been very good, for once I have faith in a car sales garage! From start to finsh the whole experience has been excellent. Had a few little issues with car after collection, which most people wouldn't even have noticed! But Reece had it back and sorted for me without any hesitation! Would recommend and thank you!
Reece and his team have been very good, for once I have faith in a car sales garage! From start to finsh the whole experience has been excellent. Had a few little issues with car after collection, which most people wouldn't even have noticed! But Reece had it back and sorted for me without any hesitation! Would recommend and thank you!
Richard Beverstock
Feb 17, 2021
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Brilliant experience, they MOTd my wifes car with no problem very professional and brilliant customer experience