Business Details
Emergency
services
Expert Residential Care in Weston-super-Mare
Albert House is a family-run establishment dedicated to providing compassionate, person-centred care for the elderly. Established over five decades ago, our team has cultivated a reputation for excellence in nursing, dementia, palliative, and respite care, combining professionalism with a warm, homely environment. Our staff, selected for their empathy and dedication, undergo continuous training to maintain high standards, ensuring residents receive tailored support aligned with individual needs. Located in Weston-super-Mare, our facility offers modern en-suite rooms, communal lounges, and secure gardens, all designed to enhance comfort and independence. We prioritise dignity and respect, fostering a community where residents and families feel valued.With 24/7 specialist nursing support and regular GP visits, we address complex medical needs while maintaining a homely atmosphere. Our commitment to transparency and family involvement ensures trust and reliability, making us a trusted choice for long-term and short-term care. The recent 2 million renovation reflects our investment in creating a safe, light-filled space that balances functionality with the warmth of a home. Recognised for our stability and compassionate ethos, we strive to be a leader in elderly care, focusing on improving quality of life through attentive service.
Services
Nursing Care
Dementia Care
Palliative Care
Respite Care
En-suite Accommodation
24/7 Medical Support
Activity Programmes
Flexible Stay Options
Pet-friendly Environment
Gardens and Lounges
Highlights and features
- 24/7 specialist nursing team with CQC registration
- Modern en-suite rooms and communal spaces designed for comfort
- Tailored care plans addressing medical, emotional, and social needs
- Award-winning commitment to compassion and staff training
- Family-run heritage with over 50 years of care expertise
Associations and certifications
- Care Quality Commission (CQC)
What people say
Friendly and caring staff
Lovely and clean facilities
Calm family atmosphere
Nothing too much trouble
Special place with dedicated team
Services
Nursing Care
Our specialist team provides round-the-clock medical attention for residents requiring regular clinical support. Registered nurses and trained assistants deliver tailored care, supported by GP and clinician visits. This service ensures continuous monitoring, medication management, and prompt response to health changes, maintaining residents' comfort and safety. The focus on individualised care plans and compassionate expertise distinguishes our approach to long-term nursing support.
Dementia Care
Tailored environments and trained staff address the needs of residents with dementia-related illnesses. A secure, calm setting and structured routines help manage symptoms while preserving dignity. Specialist care includes cognitive stimulation, emotional support, and family involvement in care planning. Our approach prioritises creating a reassuring atmosphere that minimises confusion and enhances quality of life for individuals living with dementia.
Palliative Care
Comprehensive physical, emotional, and social support for residents with terminal conditions. The focus is on pain management, comfort, and maintaining dignity through personalised care plans. Families are actively involved in decision-making, with additional emotional support available. Our multidisciplinary team ensures holistic care that addresses spiritual, psychological, and practical needs during this sensitive period.
Respite Care
Flexible temporary care offers relief for primary caregivers or post-recovery support for residents. Stays range from weeks to trial periods before permanent placement. The service includes full access to facilities and 24/7 expert care, ensuring comfort during transitions. This option provides a stress-free environment for residents while allowing families to manage personal commitments or assess long-term care needs.
People
Sally Esland
Registered Manager
Oversees administrative operations with expertise gained from international shipping companies in Hong Kong. Manages regulatory compliance and documentation essential for nursing home management.
Adrian Esland
General Manager & Owner
Operational leader since 2006, bringing 15+ years of logistics management experience from Hong Kong and Shanghai. Oversees strategic direction and facility improvements, including the 2 million renovation project.
Kelly Andrews
Registered Manager
Progressed from nursing auxiliary to leadership roles through internal training and experience. Provides deputy support to Sally while managing daily care operations and staff development.
Jan Agnew
Clinical Manager
Qualified RGN with 35+ years experience in elderly care. Specialises in clinical oversight and staff training, having joined Albert House in 2009 as Deputy Matron before promotion to Clinical Manager.
Zodwa Manyakaidze
RGN Nurse
Experienced nurse with 30+ years service across Zimbabwe and the UK. Provides specialised care and mentoring to junior staff, maintaining high clinical standards as a British citizen since 2005.
Questions
What types of care does Albert House provide?
We offer nursing, dementia, palliative, and respite care tailored to individual needs in a secure, homely environment.
Is Albert House CQC-registered?
Yes, we’re regulated and inspected by the Care Quality Commission, with reports available on their website.
Can I visit before making a decision?
Absolutely – contact us to arrange a personal tour of our facilities at any time.
Are pets allowed at Albert House?
Yes, we welcome pets to visit residents, understanding their importance in emotional well-being.
What facilities are available for residents?
38 en-suite rooms, three lounges with underfloor heating, secure gardens, Wi-Fi, fitness sessions, and regular social activities.
How is medication managed?
Our specialist nursing team handles medication administration, supported by regular GP and clinical specialist visits.
Reviews (2)
Judie Roberts
Nov 27, 2018
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Albert house is one of the best nursing homes in Weston I can recommended this Home 💯 Staff are so very friendly and very care in If looking for a good home for your loved ones then Albert house is the Home for you
Sue Ann Brooks
Dec 18, 2017
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I can't thank the staff enough at albert house who looked after my dad,( roy), March the 4 my dad needed some extra care so as a family we decided to see weather my dad would like to stay, which he received outstanding care by all the staff, sadly my dad passed away this morning but Albert house were amazing and really do appreciate all the care and support we had from everyone .... thank you from sue ray rich Steven and wendy white.
