Business Details
50+ Years
experience
Emergency
services
Trusted Senior Residential Care in Clevedon
Established in 1938, Winash Residential Home Residential Home has been a cornerstone of compassionate care in Clevedon for over eight decades. As a family-run business since 1973, we combine generational expertise with modern best practices to deliver person-centred care tailored to individual needs. Our Gold Standards Framework accreditation underscores our commitment to excellence in end-of-life care, while our CQC 'Good' rating reflects our adherence to rigorous regulatory standards. With a dedicated team available 24/7, we prioritise independence, dignity, and respect, fostering a vibrant community where residents maintain autonomy while receiving expert support.Our award-winning staff, including multiple Care and Support West winners, create a homely environment enriched by diverse activities and fresh, locally sourced cuisine. Through five generations of family leadership, we've built enduring relationships with residents and families, treating every individual's room as their personal sanctuary while offering communal spaces for social connection. From our Victorian-era premises with seafront access to our innovative use of technology for family communication, we blend tradition with contemporary comforts to create a truly welcoming home.
Services
Residential Care
Respite Care
Day Care
End-of-Life Care
Activities Programme
Details
- Year established: 1938
Highlights and features
- We offer 24/7 personalised care from award-winning staff with decades of experience
- Our family-run approach ensures deep community relationships and continuity of care
- We maintain CQC 'Good' rating through rigorous quality standards and resident focus
- Our Gold Standards Framework accreditation demonstrates end-of-life care excellence
- We provide tailored support while preserving residents' independence and dignity
Associations and certifications
- Gold Standards Framework
What people say
Amazing staff
Food is so good
Kept happy and comfortable
Outstanding care
Welcoming atmosphere
Services
Residential Care
Our residential care provides round-the-clock support in a homely environment. Residents receive tailored assistance with daily living while maintaining independence. Staff trained in dementia care and end-of-life support ensure dignity and comfort, with rooms decorated to personal taste. The service includes social activities, fresh local cuisine, and regular health monitoring.
Respite Care
Flexible respite stays offer temporary care solutions for convalescence or family support. Residents access the same facilities and activities as permanent residents, with care plans adapted to short-term needs. This service provides continuity of care while maintaining the home's vibrant community atmosphere.
End-of-Life Care
Gold Standards Framework-accredited end-of-life care focuses on comfort and dignity. Our trained team provides symptom management and emotional support, respecting individual wishes. Families receive guidance through the process, with 24/7 staff availability and spiritual care options to ensure peaceful final days in familiar surroundings.
Activities Programme
Daily activities include gardening, quizzes, creative workshops, and trishaw outings. The programme promotes mental stimulation and social connection, with input from residents on activity choices. Special events and intergenerational sessions with local children foster community engagement and personal fulfillment.
Dining Services
Three-course meals use fresh local ingredients, with dietary requirements accommodated. Residents enjoy traditional and international dishes, afternoon tea with homemade cakes, and snacks throughout the day. The dining experience promotes social interaction while respecting individual preferences and nutritional needs.
People
Heather House
Director & Registered Manager
Third-generation leader with 25+ years in care services. Oversees daily operations while maintaining family values. Qualified nurse with expertise in dementia care and end-of-life support. Recipient of multiple industry awards for leadership excellence.
Emma Utley
Deputy Manager
Experienced care professional with 18 years in residential services. Manages staff teams and ensures quality standards. Recognised for compassionate approach and commitment to resident independence. Key contact for family consultations.
Claire
Quality Compliance Officer
Award-winning care specialist with expertise in quality assurance. Ensures regulatory compliance while maintaining high care standards. Recipient of 2024 Rainbow Heart award for exceptional care during challenging circumstances.
Andi
Housekeeper
Dedicated domestic team leader with 12 years at Winash Residential Home Residential Home. Twice awarded Care Home Support Staff of the Year. Combines cleaning duties with emotional support through regular resident interaction and companionship.
Georgia
Team Leader
Senior care assistant with 9 years' experience. Coordinates daily resident support while mentoring junior staff. Known for empathetic approach and commitment to maintaining residents' dignity and independence.
Questions
What types of care does Winash Residential Home Residential Home provide?
We offer residential, respite, and end-of-life care with personalised support plans that adapt to changing needs.
Is Winash Residential Home Residential Home CQC registered?
Yes, we're rated 'Good' by the Care Quality Commission following our latest inspection.
What activities are available?
Our programme includes gardening, quizzes, creative workshops, trishaw rides, and intergenerational activities with local children.
How does payment work?
We discuss individual funding options during consultations, including self-funding, local authority support, and care home vouchers.
Can families visit during lockdowns?
We maintain communication through Zoom calls, garden visits, and our purpose-built meeting pod during restrictions.
Reviews (2)
Big Kahoola
Oct 21, 2017
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My father has been a resident at Winash for three weeks. The care has been outstanding and extremely effective in giving my father a chance to live his life in a happy and secure environment. Thank you Winash, keep up the good work!
Paul O-C.
Paul O-C.
Alan Place
Oct 12, 2014
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My mother, Mrs D. Place, was recently admitted to the home. The extended family made numerous journeys to see my mother in her final days. It is always heart breaking to see your loved ones at the end of their time, but I can say -- hand on heart -- this is a lovely home. The staff are always cheerful, and polite, and you get the feeling they love working there. I couldn't have wished for kinder people to be with my mother, when she passed away on Friay, Sept 5th, 2014.
