Business Details
31 Years
experience
Trusted Residential & Nursing Care Homes in Cwmbran
Established in 1995, Virgo Care Homes is a family-run business with over 25 years of experience in residential and nursing care. We operate three care homes in Cwmbran, South Wales, specialising in dementia care and complex nursing needs. Our person-centred philosophy ensures residents receive individualised attention in a warm, homely environment. Registered with the Care & Social Services Inspectorate for Wales (CSSIW), we maintain high standards through regular inspections and continuous investment in facilities. Our team of dedicated professionals prioritises dignity, comfort, and quality of life for all residents.We collaborate closely between homes to share best practices and resources. Families appreciate our transparent approach, with no additional fees charged since inception. Testimonials highlight our compassionate care, well-maintained facilities, and commitment to creating a supportive community for residents and their loved ones. Our history of reinvestment in infrastructure and staff development underscores our long-term vision for excellence in elder care.
Services
Residential Care
Nursing Care
Dementia Care
Accommodation
Catering Services
Activities Program
Hairdressing
Chiropody
Optician Services
Telephone Facilities
Details
- Year established: 1995
Highlights and features
- We have over 25 years of experience in residential and nursing care
- Our person-centred care philosophy ensures individual needs are prioritised
- Three homes offering specialist dementia and complex nursing care
- No additional fees charged to families since 2000
- Collaborative approach between closely located care homes
What people say
Caring staff
Homely atmosphere
Excellent care
Friendly environment
High quality staff
Services
Residential Care
Our residential care provides 24/7 support for elderly individuals requiring assistance with daily living. Each home offers single rooms with modern amenities, housekeeping, and personal laundry services. Residents benefit from tailored activity programs and regular health monitoring by trained professionals.
Nursing Care
Specialised nursing care for residents with complex medical needs includes medication management and wound care. Our qualified nurses work alongside GPs to create individualised care plans. Thomas Gabrielle Nursing Home provides enhanced clinical support for residents requiring regular medical attention.
Dementia Care
Thomas Gabrielle EMI Residential Home offers purpose-built dementia care facilities with secure environments. Our trained staff implement person-centred approaches to manage cognitive decline. Daily activities focus on maintaining independence and creating familiar routines for residents with memory impairments.
Accommodation
All homes provide single en-suite rooms with modern furnishings and communal lounges. Hollylodge has 29 rooms, Thomas Gabrielle 42 rooms, and TGEMI 26 rooms. Regular decoration cycles ensure fresh, welcoming environments with accessible layouts for mobility-impaired residents.
Catering Services
Nutritionally balanced meals are prepared daily with dietary requirements accommodated. Roast dinners served twice weekly. Hollylodge and Thomas Gabrielle hold 5-star food hygiene ratings, with TGEMI achieving 4 stars during initial inspections. Menus offer alternative choices to suit individual preferences.
People
Gwyneth Virgo
Founder & Registered Manager
Established Virgo Care Homes in 1995, pioneering person-centred care in Cwmbran. Serves as Registered Manager at TGEMI, maintaining high standards across all homes through continuous investment and staff development.
Nanette Virgo
Registered Manager
Joined the business in 2000, co-purchasing Hollylodge and managing Thomas Gabrielle Nursing Home since 2005. Focuses on operational excellence and maintaining CSSIW compliance across all facilities.
Debbie Michna
Registered Manager
Serves as Hollylodge Registered Manager since 2012, bringing 10 years of deputy management experience. Oversees daily operations and staff training to ensure consistent care quality across residential and nursing services.
Questions
What types of care do you provide?
We offer residential care, nursing care, and specialist dementia care across our three Cwmbran homes, each tailored to specific resident needs.
Can I visit before making a decision?
Yes, we welcome visitors and offer trial periods to ensure placements meet both resident and family expectations.
Are additional fees charged?
No, we have maintained a no-top-up policy since 2000, providing transparent pricing with no hidden costs.
How are care plans developed?
Our person-centred approach creates individualised care plans in consultation with residents, families, and healthcare professionals.
What activities are available?
Daily activities include social events, local outings, and personalised hobbies, supported by dedicated activities coordinators at each home.
How are medical needs managed?
Qualified nurses provide 24/7 medical support, with regular GP visits and specialist healthcare professionals available as required.
