Business Details
36 Years
experience
Residential Care Home in Ross-on-Wye
Whitchurch House has provided residential care in a beautifully restored Georgian building for over thirty years. Nestled within the Wye Valley's outstanding natural beauty, our home offers 29 residents a peaceful, traffic-free environment with easy access to Ross-on-Wye, Monmouth, and Hereford. Our privately owned facility maintains a family-like atmosphere through dedicated local staff, low turnover, and personalized care plans tailored to individual needs. Residents enjoy spacious en-suite bedrooms, communal lounges and dining areas, and level gardens designed for relaxation and accessibility. We cater to both permanent and respite care requirements, with specialized support for palliative care and assisted living. Our comprehensive assessment process ensures each resident's medical, dietary, and lifestyle preferences are fully integrated into their care experience.The home's homely environment encourages personalization through residents' own furniture and memorabilia, fostering continuity and emotional security. Regular social activities, themed events, and visiting entertainers create an engaging daily programme while respecting individual preferences for quieter routines. Families benefit from transparent communication channels, regular visiting opportunities, and involvement in care planning discussions. Our commitment to quality care remains unwavering, combining professional expertise with compassionate support across 24 hours daily.
Services
Residential Care
Respite Care
Palliative Care
Dementia Care
End-of-Life Care
Details
- Year established: 1990
Highlights and features
- 24-hour care from experienced local staff with low turnover
- Personalised care plans respecting individual preferences
- Beautifully restored Georgian property with accessible gardens
- Specialist palliative and respite care options available
- Family-orientated approach with transparent communication channels
What people say
Homely atmosphere
Dedicated staff
Beautiful surroundings
Personalised care
Peaceful location
Services
Residential Care
Our residential care provides 24/7 support for individuals requiring daily assistance in a homely environment. Each resident receives personalized care plans addressing medical needs, dietary preferences, and lifestyle choices. The service combines professional support with emotional security through consistent staffing and familiar surroundings.
Respite Care
Respite care offers temporary stays for recovery periods or caregiver relief. This flexible service maintains continuity of care while providing a supportive environment. Families benefit from professional support during transitional periods or planned breaks from caregiving responsibilities.
Palliative Care
Specialist palliative care focuses on comfort and dignity during life's final stages. Our trained staff provides symptom management, emotional support, and spiritual care tailored to individual needs. The service emphasizes quality time with loved ones in a peaceful setting.
Dementia Care
Dementia care combines specialist training with compassionate support for cognitive conditions. Our staff creates structured routines within secure environments while maintaining residents' independence. The service includes memory-stimulating activities and personalized communication approaches.
Assisted Living
Assisted living provides independence with available support for those needing occasional assistance. Residents maintain personal routines while accessing professional help with daily tasks. The service balances autonomy with safety through discreet staff availability.
Questions
What types of care does Whitchurch House provide?
We offer residential, respite, palliative, and dementia care with personalized support plans.
Are short-term stays available?
Yes, we provide respite care for recovery periods or caregiver breaks with flexible arrangements.
How are care plans developed?
Each resident undergoes comprehensive assessment to create tailored care plans addressing medical, dietary, and lifestyle needs.
Can residents personalise their rooms?
Residents may bring furniture and personal items to create familiar, comforting living spaces.
What activities are available?
We offer arts and crafts, gentle exercise, music sessions, and social events tailored to residents' interests.
Is 24-hour support available?
Our trained staff provides continuous support with no agency staff used, ensuring consistent care quality.
Reviews (3)
Toby Lucas
Jun 07, 2021
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Really pleased gran has settled in well, thanks to all the care staff for making her feel so welcome. Its great to see her being looked after so well in such a pleasant environment.
Laura Grice
Jun 06, 2021
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Thank you for being such a wonderful care home, my mothers life has improved no end. The care staff are wonderful, nothing is too much trouble.
Luke Bailey Brown
Apr 28, 2021
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The level of care and compassion shown to my grandmother at Whitchurch House has transformed her life, she has renewed confidence and rekindled interests which she had lost while struggling to cope at home, she has made many new friends and is enjoying the company of others again. I can highly recommend this wonderful home to anyone looking for genuine care in a lovely environment.
