Poole Accident Repair

Business Details

22 Years

experience

Award-Winning Auto Repair Services in Poole

Poole Accident Repair has been an award-winning accident repair centre since 2004, serving the South Coast with cutting-edge technology and exceptional craftsmanship. Our state-of-the-art facility, featuring advanced low-bake ovens and dedicated aluminium repair booths, supports precision repairs for 26 car manufacturers. Our team of manufacturer-trained technicians undergoes continuous professional development to maintain industry-leading standards. We prioritise quality through the use of genuine parts and the Car-O-Liner chassis alignment system for structural accuracy. As a Manufacturer Approved Repairer, we protect vehicle warranties and ensure safety compliance through regular audits.

Our services span aluminium repairs, electric vehicle restoration, and SMART repair techniques, tailored to client needs. With over 1 million invested in infrastructure, we combine technical expertise with customer-centric care. Our commitment to excellence has earned trust from insurers and vehicle owners alike. We operate transparently, offering peace of mind from initial consultation to final delivery. This dedication to innovation and reliability defines our reputation across Dorset and beyond.

Services

Aluminium Repairs Electric Vehicle Repairs End of Lease Repairs No Fault Accident Management Vehicle Restorations SMART Repairs Wheel Repairs

Details

Year established: 2004

Highlights and features

20 years of experience repairing vehicles for 26 car manufacturers
1 million investment in state-of-the-art repair technology
Manufacturer-trained technicians with ongoing professional development
Use of genuine parts and Car-O-Liner chassis alignment systems
Regular manufacturer audits ensure quality and safety compliance

Website

Update Listing

Services

Aluminium Repairs

Specialised aluminium bodywork restoration using manufacturer-approved techniques. Our dedicated repair booths and trained technicians ensure structural integrity and factory finish quality. Preserves vehicle value while maintaining safety standards through precise calibration.

Electric Vehicle Repairs

Comprehensive electric vehicle restoration with certified safety protocols. We handle high-voltage systems and battery components using specialist equipment. Technicians undergo regular training to maintain expertise in evolving EV technology and manufacturer specifications.

No Fault Accident Management

Streamlined repair process for no-fault insurance claims. We coordinate directly with insurers while protecting client interests. Full documentation and transparent communication ensure efficient resolution without compromising repair quality standards.

Vehicle Restorations

Full structural and cosmetic restoration following accident damage. Utilises Car-O-Liner alignment systems for precise geometry recovery. Combines advanced paint technology with traditional craftsmanship to restore pre-accident condition and safety performance.

SMART Repairs

Targeted small/medium area repairs for cost-effective solutions. Specialises in bumper scuffs, door dings and panel damage. Completes repairs in hours rather than days while maintaining manufacturer finish quality standards and warranty protection.

Questions

Are you approved by vehicle manufacturers?

Yes, we are a Manufacturer Approved Repairer with certifications from 26 car brands. Regular audits ensure our facility and processes meet strict quality and safety standards.

Can I choose your service if my insurance company recommends elsewhere?

Yes, you have legal right to choose your repairer regardless of insurer recommendations. We work with all insurance providers to ensure quality repairs without compromising your warranty.

Do you repair electric vehicles?

Yes, our technicians are certified to handle electric vehicle repairs including high-voltage systems. We use specialist equipment and follow strict safety protocols for all EV models.

What areas do you serve?

Primarily serving Poole and the South Coast, we provide repair services to clients across Dorset and surrounding regions with convenient access to our purpose-built facility.

What repair warranties do you offer?

All repairs come with manufacturer-backed warranties when using genuine parts. Our workmanship is guaranteed for 12 months, with full documentation provided for insurance and client records.

Can you repair alloy wheels?

Yes, we offer professional wheel refurbishment for scuffs, cracks and structural damage. Our process restores both appearance and safety performance to meet original manufacturer specifications.

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Reviews (4)

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Dave Hill

Oct 24, 2021 Report

Thank you very much for doing such fantastic job on my Porsche Macan. My wife sent it to you for bodywork repairs and paint spraying, when she phoned to ask how it was going she was given a very accurate and positive response. The car was returned to us today as promised. What a fantastic job you have done the car looked brand new again. Many thank to all involved.
Dave & Jo Hill

Brett Harvey

Sep 22, 2021 Report

Highly recommended. I'd recently just bought a used Volvo S90 and took it to Poole Accident Repair to look at a variety of different paintwork imperfections that came with it. This ranged from scratches, damaged lacquer, dull marks, etc. The booking-in process with the customer service team was fast an efficient - I had an appointment for an estimate the following day. In assessing the car, Colin was able to remedy almost all of the issues on the spot in under 10 minutes, and at no cost! Made my day! His knowledge of paintwork was fantastic - understanding exactly what had caused each issue and

Chris Evernden

Jan 09, 2021 Report

A marvellous, second -to -none service throughout, my car was returned in perfect, showroom condition in every way . My special thanks to Annette Hill who successfully turned round an unpleasant road accident experience into a caring, professional and five star reversal of fortune. A completely recomendable company to anyone, simply superb in every detail - faultless.

Martin Adlem

Nov 21, 2020 Report

Positive:Professionalism,Quality,Value
Having had an atrocious experience from the recovery company Poole Accident Repair stayed open so we could be delivered there, looked after us amazingly, including repeated phone calls to the recovery company to try and get us a taxi and finally carried out an excellent repair. I cannot recommend them strongly enough.