Business Details
8 Years
experience
Your Trusted Car Repair & MOT Centre in Salisbury
Established in 2018, New Garage Harnham is a family-run automotive service centre owned by Mark and Elaine Carter, who bring over 30 years of combined experience in the car industry. Our team of qualified technicians, including MOT testers and specialists in electric and hybrid vehicles, is committed to providing honest, transparent, and reliable servicing and repairs. We invest in the latest diagnostic equipment and ongoing staff training to ensure precision in every task, from routine maintenance to complex diagnostics.With a focus on customer satisfaction, we offer competitive pricing, high-quality parts, and convenient services such as courtesy cars and tyre puncture repairs. Our expertise spans modern German marques, classic cars, and cutting-edge electric vehicles, making us a trusted choice for Salisbury drivers seeking dependable automotive care.
Services
MOT Testing
Electric Car Servicing
Diagnostics
Air Conditioning Regas
Brake Inspections
Tyre Changes
Battery Replacement
Welding
Oil & Brake Checks
Classic Car Repair
Details
- Year established: 2018
Highlights and features
- Over 30 years in the car industry with advanced technical expertise.
- Professionally qualified team with ongoing training and certifications.
- Honest and transparent pricing with no hidden fees.
- Specialists in electric, hybrid, and classic car servicing and repairs.
- Breakdown service and courtesy car options available.
Associations and certifications
- Institute of the Motor Industry
Services
MOT Testing
We conduct thorough MOT tests to ensure your vehicle meets UK road safety and environmental standards. Our certified testers identify issues early, providing clear advice to help you pass efficiently. With competitive pricing and quick turnaround, we prioritise transparency and reliability for Salisbury drivers.
Electric Car Servicing
Specialist servicing for electric and hybrid vehicles, including diagnostics, battery health checks, and software updates. Our technicians are trained in the latest EV technology, ensuring your vehicle remains efficient and roadworthy. We service all models, from Nissan Leafs to Tesla, using genuine parts.
Diagnostics
Advanced diagnostic services using state-of-the-art equipment to pinpoint issues in modern vehicles. Our team combines technical expertise with hands-on experience to resolve check-engine lights, electrical faults, and performance problems swiftly, minimising downtime for your car.
Classic Car Repair
Tailored repair and restoration services for classic cars, including bodywork, engine rebuilds, and parts sourcing. Mark Carters passion for heritage vehicles ensures meticulous attention to detail, preserving the authenticity and value of British and American classics.
Air Conditioning Regas
Professional air conditioning servicing to restore cooling efficiency and eliminate odours. We use certified refrigerants and equipment to recharge systems, ensuring optimal performance during warmer months. A 30-minute service to keep your cabin comfortable year-round.
People
Mark Carter
Owner
With over 30 years in the automotive industry, Mark is an Advanced Automotive Engineer and Institute of the Motor Industry member. He co-owns New Garage Harnham, specialising in diagnostics and electric vehicle technology.
Elaine Carter
Owner
Elaine co-owns New Garage Harnham, leveraging her extensive industry experience to oversee customer service and operational excellence. She ensures the garage maintains its reputation for honesty and reliability.
Paul
MOT Tester
Paul handles technical repairs, tyre changes, and MOT testing. His expertise ensures vehicles meet safety standards while providing clear, jargon-free advice to customers.
Mark Annett
Workshop Foreman
Mark A leads welding and mechanical repairs, combining technical skill with MOT testing proficiency to deliver precise, durable solutions for all vehicle types.
Rob
Technician
Rob, Apprentice of the Year 2019, supports diagnostics and servicing. His training ensures up-to-date knowledge of modern automotive systems, contributing to the teams technical excellence.
Questions
Do you service electric and hybrid vehicles?
Yes, we specialise in electric and hybrid car maintenance, including diagnostics, battery checks, and software updates, using the latest equipment and trained technicians.
What are your opening hours?
We are open Monday to Friday from 8:00 AM to 5:30 PM. Appointments can be booked via phone or our contact form.
Do you offer breakdown assistance?
We provide local breakdown recovery during opening hours. Contact us immediately for urgent vehicle issues requiring collection.
Are your technicians qualified?
All our technicians hold professional certifications, including IMI accreditation, with ongoing training in air conditioning, diagnostics, and electric vehicle technology.
How can I book an MOT test?
Book an MOT via our contact form, by phone at 01722 321330, or visit our Salisbury garage directly during operating hours.
Reviews (7)
Brendan Clancy
Dec 26, 2021
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Excellent family garage wealth of experience staff and wonderful helpful lady front of office. Highly recommend and will be bringing my RS3 back for hext service
Maelona Batchelor
Nov 21, 2021
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Positive:Professionalism,Quality,Value
Outstanding customer service at New Garage, friendly, honest and professional!
Managed to get my car through its MOT and provided me with a courtesy car whilst it was being sorted. Thank you New Garage!
Outstanding customer service at New Garage, friendly, honest and professional!
Managed to get my car through its MOT and provided me with a courtesy car whilst it was being sorted. Thank you New Garage!
Graham Goodband
Nov 06, 2021
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Went here for an issue with my DPF. They found the fault and explained what it was and how to avoid it in the future. They weren't pushy with trying to sell me a fix which for me is a HUGE plus. So much so I have my car booked in for its MOT and service soon and will continue to use them going forward.
Daniel Walder
Aug 12, 2021
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Fitted us in at short notice despite being booked up and short on staff due to holidays. We we kept constantly updated as to the progress. The problem was investigated, diagnosed and fixed swiftly and at a very reasonable cost considering the quality of the service. Will be recommending to my family and friends who live in Salisbury.
J. R.
Apr 12, 2021
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I recently took my car in with a variety of issues including a failed starter motor and a broken rear passenger side suspension coil spring. After the initial diagnostic work, I received a call confirming my suspicion that the coil spring was broken, but also advising me that driver side coil spring was corroded in the same place the passenger side spring had broken and would also need replacing.
This information was alarming to me as I had paid to have a new coil spring fitted on the drivers side at a different garage when it had broken just a few weeks previously; to my mind, either the original
This information was alarming to me as I had paid to have a new coil spring fitted on the drivers side at a different garage when it had broken just a few weeks previously; to my mind, either the original
Kelly Breen
Mar 09, 2021
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I have been using new garage now for the last 3 years and I instantly warmed to Elaine as came across as really genuine and so nice as a lady to go to a garage that is usually a male dominated industry. I felt they were a transparent business and being a nhs worker I get 10% discount with the option of a curtesy car if available (even better) Steve who I speak to regarding any works is a super chap too, very easy to deal with.
M. Salter
Nov 02, 2020
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Biggest life savers in the area, for the second time this garage saved me thousands. I first approached them after westover Nissan refused to honor their warranty on my wife's juke, Mark and his team fixed the vehicle at almost half the price of the main dealer rip offs. The second time again I took an astronomical quote from westover nissan to the team, once again they put a smile on my face. speedy professionalism doesn't do the garage and team justice.