Business Details
15 Years
experience
Your Trusted Medical Centre in Wincanton, Somerset
Established in 2011, Wincanton Health Centre has been dedicated to providing comprehensive general practice services to Wincanton and its surrounding villages. As part of Symphony Healthcare Services since 2018, we employ a multidisciplinary team comprising GPs, Nurse Practitioners, Paramedic Practitioners, and skilled Nurses and HCAs. With nearly 9,000 registered patients, including those from the local residential home, we prioritise accessible, patient-centred care. Our Minor Injury Unit operates during standard hours, addressing urgent but non-life-threatening injuries. We offer a range of services, including blood tests, home visits, medicines management, travel advice, and weight management programmes.Our purpose-built facility features accessible parking, clear signage, and designated patient toilets, ensuring a smooth experience for first-time visitors and carers. We actively engage with our community through initiatives like the Patient Participation Group, which shapes local NHS services. Our commitment to continuous improvement is reflected in our Veteran Friendly Accreditation and alignment with NHS standards. We utilise technology to enhance accessibility, offering online patient access and streamlined communication tools. Our teams collective experience, combined with our focus on preventive care and chronic condition management, underscores our dedication to improving community health outcomes.
Services
Blood Tests
Home Visits
Minor Injury Unit
Travel Advice
Weight Management
Cervical Screening
Contraception Clinics
Leg Ulcer Service
Pharmacist Support
Details
- Year established: 2011
Highlights and features
- We offer 24/7 access to urgent medical advice via NHS 111.
- Our multidisciplinary team includes GPs, Nurse Practitioners, and Paramedic Practitioners.
- We provide a dedicated Minor Injury Unit during standard hours.
- Our practice is Veteran Friendly Accredited for tailored patient care.
- We actively involve patients in service improvements through our PPG.
Services
Minor Injury Unit
Our Minor Injury Unit addresses non-life-threatening injuries during standard hours. The service caters to cuts, sprains, and minor fractures, delivered by a trained clinical team. Patients benefit from rapid assessment and treatment without requiring hospital A&E attendance.
Blood Tests
We provide routine blood testing for diagnostic and monitoring purposes. Our phlebotomy team ensures accurate sample collection and timely results. This service supports chronic disease management, pre-operative checks, and general health screenings.
Home Visits
Home visits are available for patients unable to attend the clinic. Our clinicians assess and treat acute or chronic conditions in the patients residence. This service prioritises accessibility for elderly or mobility-restricted individuals.
Travel Advice
We offer pre-travel consultations and vaccinations for international travel. Our team provides destination-specific health advice and immunisations. Patients receive documentation for visa requirements and health protection abroad.
Weight Management
Our weight management programme includes personalised dietary and exercise plans. Delivered by practice nurses, it addresses obesity-related health risks through structured support. The service integrates lifestyle changes for sustainable results.
Questions
What services does Wincanton Health Centre offer?
We provide general practice care, minor injury treatment, blood tests, home visits, travel vaccinations, and chronic condition management.
How can I register as a patient?
Registration details are available on our website or by contacting our reception team directly.
Are there evening or weekend appointments?
We offer pre-booked evening appointments on Wednesdays and one Friday monthly.
How do I access my medical records?
Patients can use our online portal 'askmyGP' for secure access to health records.
What should I do for urgent medical issues?
Call NHS 111 for urgent advice outside standard hours or in emergencies.
Is the practice accessible for disabled patients?
Our facility includes accessible parking, ramps, and patient toilets for disabled access.
Reviews (7)
Lana
Jan 13, 2022
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Level of care you get depends on what receptionist you get!! Spoke to Lisa who was nice and very helpful! Other two I have spoken to are so rude, seems they couldn't care less about helping anyone. So gutted I had to move to Wincanton because this is not a good service at all.
Jessica Pearson
Jan 09, 2022
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DO NOT COME HERE IF YOU HAVE A CHRONIC HEALTH CONDITION OR FERTILITY ISSUES! Too many times I have gone to an appointment in severe pain and had one of their "doctors" or "nurses" ask me if the pain is "really that bad", deprive me of adequate medication to handle my endometriosis, and generally be rude and uninformed. In regards to fertility, they have been beyond useless and made the process of being referred to a fertility clinic (which I'm still fighting for!) that much harder, despite several pregnancy losses, and having severe endometriosis. If you want GOOD healthcare, avoid at all costs
L.
Dec 29, 2021
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5 days without Inhalers because it takes them 3 weeks to do a prescription! Awful wish I didn't move to Wincanton
Nina Colfer
Aug 16, 2021
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Let's hope the medical team are friendlier and more polite than the reception team! Twice I've been there to register and twice I've been treated with rudeness and indifference. (I haven't even seen a doctor yet!) 2 stars as it looks modern and clean or it would be 1 Star!
Joanno Cockerell
Jun 17, 2021
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Great the staff have always treated myself and my daughter with great respect and have gone above and beyond to help us. The staff have worked very hard over covid I've missed seeing there faces thank you to everyone. I have had a few things to get sorted and I've had a quick and very helpful response just want to get back seeing you all.There is one thing I have a problem with is that horrible music when your on hold can't we have something a bit calmer I know my daughter can be very difficult at times but you have handled her well and always looked after her thank you. There are many
Rebecca Johnson
Jun 09, 2021
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Having emailed the new Ask My Gp app I got a call back quite quickly. However, having to give my blood pressure results over the intercom to the receptionist whilst standing outside on the pavement is unacceptable!! Surely this cannot be the way forward for our health 'care'.
Klaudia Pawlak
Dec 22, 2020
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Very poor service. Majority of the staff arent helpful or friendly. Poor communication with other hospitals, as Ive been waiting since June to get some results back, now its December and still havent received them. Definitely would not recommend.
