Business Details
46 Years
experience
Bespoke Jewellery Studio in Cardiff
Established in 1980, Jewellery Studio has been a cornerstone of Cardiff's Pontcanna neighbourhood for over four decades. Founded by Roger Williams, a master jeweller with an unwavering commitment to quality, the business has seamlessly transitioned to the next generation under Thomas Williams' leadership. Our studio combines traditional craftsmanship with modern design sensibilities, specialising in ethically sourced diamonds and precious metals that meet the highest standards of environmental and social responsibility. With a team of skilled artisans and designers, we offer bespoke jewellery creation, intricate repairs, and remodelling services that transform heirlooms into contemporary treasures. Our reputation for excellence has been built through generations of customer trust, evidenced by our 4.5+ star rating from 64 verified reviews.We maintain rigorous quality control throughout every process, from initial consultation to final delivery, ensuring each piece meets our exacting standards. Our workshop's expertise extends to CAD design, stone setting, and metalwork, while our retail space showcases both custom commissions and curated collections. As a family-run business, we prioritise personal service, maintaining open communication throughout every project. Our commitment to ethical luxury is demonstrated through our adherence to the Kimberley Process and sustainable sourcing practices. With four decades of collective experience, our team continues to innovate while preserving the traditional values that have defined our studio since its inception.
Services
Bespoke Design
Engagement Rings
Wedding Bands
Jewellery Repairs
Ring Resizing
Remodelling
Valuations
Details
- Year established: 1980
Highlights and features
- Over 40 years of combined experience in bespoke jewellery design
- Family legacy of craftsmanship spanning two generations
- Ethically sourced diamonds complying with Kimberley Process
- Expert in transforming heirloom pieces into modern designs
- Comprehensive service from initial design to final delivery
What people say
Exceptional craftsmanship
Friendly and helpful staff
Excellent service
Perfect fit
Beautiful designs
Services
Bespoke Design
Our bespoke design service transforms your vision into unique, handcrafted jewellery. Using traditional techniques and modern CAD technology, we create one-of-a-kind pieces tailored to your specifications. From initial sketches to final polish, our master jewellers ensure every detail meets your expectations while maintaining the highest standards of craftsmanship.
Engagement Rings
Specialising in meaningful engagement rings that combine timeless elegance with personal significance. We guide you through selecting ethically sourced diamonds and designing settings that reflect your unique story. Our expertise ensures perfect balance between aesthetic beauty and enduring quality for your most important piece.
Jewellery Repairs
Expert restoration of damaged or worn jewellery using traditional techniques. Our artisans meticulously repair broken chains, replace missing stones, and restore antique pieces while preserving original character. We employ both modern technology and time-honoured methods to ensure structural integrity and aesthetic continuity.
Ring Resizing
Precise ring resizing with complementary finger sizing to guarantee perfect fit. Our skilled craftsmen adjust bands while maintaining design integrity, whether increasing or decreasing size. We also offer emergency ring removal services for difficult cases, ensuring comfort without compromising the piece's original structure.
Remodelling
Transforming heirloom jewellery into contemporary designs that honour tradition while embracing modern style. We work with your existing metals and stones to create updated pieces that maintain sentimental value. This process combines creative design with technical expertise to breathe new life into treasured items.
People
Roger Williams
Founder
Established Jewellery Studio in 1980, bringing decades of diamond expertise and traditional craftsmanship. His legacy forms the foundation of our ethical approach and commitment to quality.
Thomas Williams
Director
Carrying forward the family legacy since 2012, Thomas combines modern design sensibilities with traditional techniques. His expertise in CAD design and ethical sourcing ensures contemporary relevance while maintaining heritage values.
Louise Lawrence
Marketing Manager
Overseeing brand development and customer experience since 2018, Louise ensures our digital presence matches our physical studio's excellence while maintaining the business's core values.
Robyn Williams
Designer
Joining the team in 2020, Robyn brings fresh creative energy to our bespoke service. Her designs balance contemporary aesthetics with the technical precision required for enduring quality.
Questions
How do you create custom jewellery pieces?
We use hand-drawn sketches and CAD software to develop your design concept, followed by traditional bench work to create your unique piece.
Can you resize existing rings?
Yes, we offer precise ring resizing with complementary finger sizing to ensure perfect fit and comfort.
Do you work with customers' own materials?
We can incorporate family gold and stones into new designs, or use them as credit towards new commissions.
What are typical lead times for commissions?
Repairs take 3-4 weeks, while bespoke commissions require 3-6 weeks depending on material sourcing requirements.
How do you handle remote consultations?
We use secure digital communication for design discussions and provide insured postal services for material exchange.
Do you offer maintenance services for purchased jewellery?
We provide free cleaning and setting checks, with additional services available for polishing and rhodium plating.
Reviews (4)
Warren Kwok
May 26, 2021
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Took a ring that needed to be resized down 5 sizes after being turned away by another jeweller's. The general rule is only to resize 2 sizes higher or lower. Fortunately, Jewellery studio managed to complete the job to a high standard. Very happy with the service and would reccomend.
Michael Partridge
May 17, 2021
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Positive:Professionalism,Quality,Responsiveness,Value
My wife is extremely happy with a ring made bespoke by the team at RW Jewellery studio using a tanzanite stone we had bought on our honeymoon. It exceeded expectations and all aspects of the service have been outstanding, thank you!
My wife is extremely happy with a ring made bespoke by the team at RW Jewellery studio using a tanzanite stone we had bought on our honeymoon. It exceeded expectations and all aspects of the service have been outstanding, thank you!
Alex Richards
Sep 20, 2020
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I have both my engagement ring and my wedding band from here. Both times I'd found styles that I loved and asked if they could make them. I definitely gave them a bit of a challenge with the style and they made them absolutely perfectly. They're beautiful, unique and I get complimented all the time. Both my engagement ring and my band have their own story and style and I love them. The studio were very communicative and fast with responding to any questions I had, big or small. They made sure that they made exactly what I wanted. They're better than I could've imagined and I'm so grateful. All
Tarig Yahia
May 10, 2020
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Best jewelry designer in Wales. Spectacular custom-made designs to the highest standards using technology. very Friendly customer service. Highly recommended if you want a special gift and got a few quids to spare.
