Business Details
Emergency
services
Your Trusted GP Practice in Worthing
We are a dedicated general practice committed to providing comprehensive healthcare services to our local community. With a focus on patient-centred care, our experienced team of medical professionals delivers a wide range of services including routine consultations, chronic disease management, preventive health screenings, and urgent care support. Our practice prioritises accessibility, offering flexible appointment scheduling, online prescription requests, and digital health resources to meet the evolving needs of our patients. We maintain strong partnerships with local specialists and hospitals to ensure seamless referrals and coordinated care when required.Through continuous investment in staff development and modern medical technologies, we strive to uphold the highest standards of clinical excellence and patient satisfaction. Our commitment to transparency is reflected in our open communication policies, patient feedback mechanisms, and adherence to NHS guidelines. We actively engage with our patient community through educational initiatives, health promotion campaigns, and participation in national healthcare programs. By fostering a welcoming environment where patients feel heard and respected, we aim to build lasting trust and improve health outcomes across all age groups.
Services
GP Consultations
Prescriptions
Health Information
Patient Feedback
Flu Vaccinations
Weight Management
Mental Health Support
Carers Services
Online Appointments
Test Results
Highlights and features
- We provide patient-centred care with experienced NHS-registered GPs
- Our practice offers digital health tools for convenient service access
- We maintain strong referral networks with local specialist providers
- Our team prioritises clear communication and patient education
- We participate in national health initiatives like the GP Patient Survey
What people say
Friendly and helpful staff
Excellent attention
First-class treatment
Supportive environment
Efficient service
Services
GP Consultations
Our experienced general practitioners offer comprehensive consultations for patients of all ages. We provide diagnosis, treatment, and ongoing management of acute and chronic medical conditions. Patients benefit from continuity of care with their preferred doctor and access to same-day appointments for urgent needs.
Prescriptions
We manage repeat prescriptions and medication reviews for long-term conditions. Our online system allows convenient ordering with clear instructions for collection or pharmacy delivery. We ensure medication safety through regular reviews and dose adjustments when necessary.
Flu Vaccinations
We provide annual flu vaccinations to eligible patients through our self-booking system or reception appointments. Our nursing team administers vaccines following clinical guidelines, with post-vaccination monitoring and follow-up care as required.
Mental Health Support
Our practice offers mental health assessments and signposting to specialist services. We support patients with anxiety, depression, and other mental health conditions through talking therapies referrals and collaborative care planning with community providers.
Carers Services
We maintain a carer register to provide additional support for unpaid caregivers. This includes annual flu jabs, emergency contact cards, and connections to local carer support organisations while maintaining confidentiality for both carers and patients.
Questions
How do I book an appointment with a GP?
Use our online booking system, contact reception directly, or call 01903 875900 during opening hours for urgent appointments.
Can I request a repeat prescription online?
Yes, through our secure online services portal available on the practice website.
What mental health support options exist locally?
We refer to NHS Talking Therapies West Sussex and provide information about crisis support services like the Sussex Mental Healthline.
Are flu vaccinations available for all patients?
Vaccinations are offered to eligible groups as per NHS guidelines. Check with reception for current eligibility criteria.
How can carers access additional support?
Register as a carer with the practice to receive annual flu jabs and connect with local carer support organisations.
What should I do in a medical emergency?
Call 999 immediately or attend A&E for life-threatening emergencies. Use NHS 111 for urgent but non-life-threatening concerns.
Reviews (7)
Geoff Beepingmad U. K. Beach Metal Detecting Worthing
Nov 29, 2021
Report
In my opinion the Doctors need to stop hiding behind the receptionist and actually see some patients. I am disgusted with having to ring for days on end in a attempt to get a appointment. I do not want to have a diagnosis based on a photo, I want to see a Doctor. In my opinion they are using covid as a excuse for third rate care. You cant email them and you cant get them to answer the phone.
Hooligan
Oct 28, 2021
Report
The worst surgery in Lancing where they can not back date fit notes and other surgery's can, this place is a joke and has a whole bunch of clowns inside just like a circus and being rude to every customer that walks through the doors, I moved away for this surgery because of this and Me and my family are very much better at our new surgery in Lancing, Any other Surgery in Lancing is a 100 times better then this complete junk of mess called the orchard surgery.
Paige Smith
Oct 04, 2021
Report
1. You can NEVER get an appointment on the day
2. You can NEVER pre book appointments
3. Every receptionist I speak to is always rude, and abrupt
Luckily we have another 2 doctors which I'll be signing up to.
2. You can NEVER pre book appointments
3. Every receptionist I speak to is always rude, and abrupt
Luckily we have another 2 doctors which I'll be signing up to.
Charlie Burt
Jun 17, 2021
Report
Absolutely useless as someone who suffers from chronic pain and bad mental health u get no help can't even remember or take records of ur medications they have made me choose between fixing my mental health or being out of pain
George Cooper
Mar 23, 2021
Report
I did have a bad experience with a receptionist but on reflection I may have just been frustrated with the current situation making it hard to get an appointment. However once I did get an appointment they have been very good and thorough in helping me with my illness..
Ben Olszewski
Dec 17, 2020
Report
Not a great surgery. Doctor Mendes is a liability. Your health is too important to take a risk with this practice.
Claire Chapman
Oct 03, 2020
Report
Shocking! I dont live here, unfortunately my mum is a patient. The surgery has failed to treat her serious symptoms for the last 8 weeks. She hasnt even been seen and has deteriorated. The rest of the country are seeing patients when they need to be seen, this surgery is still claiming COVID. Spoke to a robotic receptionist today with zero manners and no awareness of her duty of care as a member of NHS staff. Whatever the outcome now, my complaint will be going to the practice manager and CCG. We have lovely receptionists where I live and Ive never experienced such rudeness. Adding
