Business Details
42 Years
experience
Your Trusted Independent Electrical Retailer in King's Lynn
Established in 1984, Cooper & Elms is a family-run independent electrical retailer serving West Norfolk. We specialise in audio/visual equipment and domestic appliances, offering products from leading brands such as Beko, Bosch, and Samsung. With over 35 years of experience, our knowledgeable team provides expert advice, free delivery within 25 miles, and installation services. Our onsite workshop supports repairs for both in-warranty and out-of-warranty products. As a Euronics member since 2009, we combine competitive pricing with a commitment to customer care.We prioritise transparency, offering clear pricing and flexible payment options, including Love2Shop vouchers. Our long-standing reputation reflects our dedication to quality service, from product selection to after-sales support. We aim to meet diverse customer needs with a comprehensive range of appliances, from laundry and refrigeration to smart TVs and small kitchen appliances. Our store in King's Lynn remains a trusted destination for electrical solutions, blending traditional values with modern technology.
Services
Washing Machines
Fridge Freezers
Dishwashers
Smart TVs
Repair Services
Delivery
Installation
Microwave Repairs
Small Appliances
Audio/Visual Equipment
Details
- Year established: 1984
Highlights and features
- We have over 35 years of experience in electrical retail and repair services.
- Our family-run business prioritises personalised customer service and local expertise.
- Free delivery within 25 miles of King's Lynn for purchases over 100.
- Onsite workshop provides repair services for in-warranty and out-of-warranty products.
- We offer competitive pricing through our Euronics membership while maintaining product quality.
What people say
Excellent service
Quick delivery
Competitive pricing
Helpful staff
Quality products
Services
Appliance Sales
We offer a comprehensive selection of domestic appliances, including washing machines, fridge freezers, dishwashers, and cooking appliances from leading brands like Bosch, Beko, and Samsung. Our inventory caters to diverse budgets, combining built-in and freestanding options. Expert staff provide tailored advice to help customers choose the most suitable products for their needs.
Delivery Services
Free delivery is available within 25 miles of King's Lynn for purchases over 100. We coordinate delivery schedules directly with customers post-purchase, ensuring timely and convenient arrangements. Delivery charges apply for locations outside our standard service area, with options for old appliance removal at additional cost.
Installation
Professional installation services are offered for all major appliances, ensuring correct setup and functionality. Our team handles technical requirements while explaining product features to customers. This service is available at extra cost, complementing our commitment to comprehensive post-purchase support.
Repair Services
Our onsite workshop provides repair solutions for audio/visual equipment, microwaves, and small appliances. Services cover both in-warranty and out-of-warranty items, with experienced technicians utilising genuine parts where possible. This facility supports long-term product usability and customer satisfaction.
Smart TVs
We stock a range of smart TVs from brands including LG, Samsung, and Sony, featuring 4K UHD and QLED technologies. Our selection spans various sizes from 32" to 65" models, with expert guidance on connectivity options and home entertainment integration. Accessories like soundbars and Blu-ray players are also available.
People
Richard Cooper
Owner
Founder of Cooper & Elms since 1984, Richard transitioned from co-owner to sole proprietor in 1995. He oversees business operations, leveraging decades of electrical retail experience to maintain the company's reputation for quality service and product expertise.
Peter Elms
Co-Founder
Co-founded Cooper & Elms in 1984, initially specialising in small electrical goods. His early contributions established the foundation for the business's expansion into major appliances and audio/visual equipment, though he exited the partnership in 1995.
Elaine Cooper
Family Member
Joined the business in 1995, bringing administrative and customer service expertise. She plays a key role in daily operations, ensuring continuity in the family's commitment to personalised service and community-focused retail practices.
Ian Cooper
Family Member
Active in the business since childhood, Ian contributes technical knowledge and modern retail strategies. His involvement reflects the family's intergenerational dedication to adapting the business while maintaining core values of quality and customer care.
Questions
Do you deliver outside King's Lynn?
We deliver within a 25-mile radius of PE30 1EJ. For locations beyond this, contact us directly to discuss options.
Can I return appliances purchased online?
Non-fault returns are accepted, but you'll cover return carriage costs. Faulty items qualify for full reimbursement.
Do you repair out-of-warranty appliances?
Yes, our onsite workshop provides repair services for both in-warranty and out-of-warranty audio/visual equipment and small appliances.
Are Love2Shop vouchers accepted?
Yes, vouchers can be used in-store for most products, excluding IT, Apple, and clearance items.
What brands do you stock?
We offer major brands including Beko, Bosch, Samsung, Sony, and Siemens across appliances, TVs, and small electrical goods.
Reviews (5)
Steve Lemmon
Nov 23, 2021
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If like Me you are in need of some new appliances I can highly recommend Cooper & Elms Ltd in kings lynn. We needed a new Oven and Fridge Freezer and got both at a fantastic price. The salesman was knowledgable, helpful and the Delivery guys were friendly and efficient! Great experience all round. Many thanks.
Chris Thompson
Sep 23, 2021
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Just been in Cooper's shop very well stocked up of electrical items , very happy with service & helpful.
Lisa Abrey
Aug 17, 2021
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Contacted them yesterday to see if they had a dyson fan in stock they were very helpful I was offered the following morning for delivery the delivery guys were nice and friendly would definitely use these again 👍
Paul Barnett
Feb 26, 2021
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My Bloomberg dishwasher was supplied today by Ian Cooper of Cooper & Elms in Kings Lynn. They had this in stock and delivered it to me in person the next day within the timeframe they advised. Even took the old dishwasher and packaging away. Well done and thank you chaps ! I believe in using local business when possible and Ian and his team looked after me well. 👍👍
Karon Hearle
Jan 31, 2021
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Washing machine died on Thursday new one delivered on Friday! Excellent service, price and covid safe
