Business Details
Fast and Reliable Appliance Repair Services in Norwich
With over three decades of experience, we specialise in fast, reliable domestic appliance repairs and installations across Norfolk. Our Gas Safe registered engineers handle washing machines, cookers, fridges, freezers, tumble dryers, dishwashers, and gas appliances. We prioritise first-visit fixes by pre-diagnosing issues and carrying essential parts, saving time and costs for our clients. Customer testimonials consistently highlight our prompt response times, competitive pricing, and technical expertise.Serving Hellesdon, Old Catton, Sprowston, Thorpe, Taverham, Lakenham, Norwich and surrounding areas, we maintain strong local relationships while servicing major brands including AEG, Beko, Bosch, Samsung, and Zanussi. Our commitment to quality service has built enduring trust within the community through honest assessments and efficient solutions since our founding.
Services
Appliance Repairs
Appliance Installation
Boilers
Dishwashers
Freezers
Fridges
Gas Cookers
Hobs
Ovens
Tumble Dryers
Highlights and features
- Over 30 years of experience repairing domestic appliances
- Gas Safe registered for gas appliance installations
- Same-day service with parts carried to most jobs
- Free call-out from 8am to 5pm Monday to Friday
- Servicing a wide range of appliance makes and models
Associations and certifications
- Gas Safe Register
What people say
Quick response
Fixed quickly
Great price
Excellent service
Highly recommended
Services
Appliance Repairs
We repair domestic appliances with over 30 years' expertise, covering washing machines, cookers, fridges, and more. Our engineers carry common parts for first-visit fixes. Gas Safe registered for gas appliance repairs across Norwich and Norfolk, achieving rapid turnarounds for households and businesses.
Gas Cooker Installation
Specialist installation of gas cookers and hobs with safety certifications. Our Gas Safe engineers ensure compliance with regulations while providing efficient fitting services. Covers both new installations and replacements across domestic properties in Norfolk and surrounding areas.
Washing Machine Repair
Emergency washing machine repairs with same-day availability. We service all major brands including Samsung, Bosch, and Zanussi. Engineers carry common replacement parts for immediate fixes, minimising laundry disruption for residents in Norwich and eastern counties.
Fridge Repairs
Urgent fridge and freezer repairs maintaining cold chain integrity. Our technicians diagnose issues swiftly and carry essential components for on-site fixes. Servicing both domestic and light commercial refrigeration units across residential areas in Norfolk and Suffolk.
Tumble Dryer Service
Expert tumble dryer repairs for vented and condenser models. We address common faults including heating issues and drum problems. Routine servicing available to maintain appliance efficiency. Covers major brands like Hotpoint, Beko and Electrolux across domestic premises.
Questions
What areas do you cover?
We serve Hellesdon, Old Catton, Sprowston, Thorpe, Taverham, Lakenham, Norwich and surrounding Norfolk areas.
Do you offer emergency repairs?
We operate 8am-5pm Monday-Friday. For urgent issues, we prioritise same-day appointments where possible.
What appliances do you repair?
We repair washing machines, cookers, fridges, freezers, tumble dryers, dishwashers, and gas appliances.
Are you Gas Safe registered?
Yes, we hold Gas Safe Registration for gas appliance installation and repair work.
Which brands do you work with?
We service all major brands including AEG, Beko, Bosch, Samsung, Zanussi and many more.
Can you carry out repairs on-site?
We pre-diagnose issues and carry common parts for 80% of repairs completed during first visits.
Reviews (5)
Jane Crooks
Jan 24, 2022
Report
Positive:Professionalism,Punctuality,Responsiveness,Value
I would definitely use and recommend this company again. I phoned on them on Thursday regarding my American fridge freezer and Jonathan came out and repaired it on Friday. Excellent service.
Service:Refrigerator/freezer repair
I would definitely use and recommend this company again. I phoned on them on Thursday regarding my American fridge freezer and Jonathan came out and repaired it on Friday. Excellent service.
Service:Refrigerator/freezer repair
Keith Douthwaite
Dec 29, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness
Jonathan attended to sort my cooker out. An extremely prompt and customer orientated service and a nice chap to boot. If my excellent experience is an example of the general service experience for his customers then the low mark review I've seen in a different Google review of this business, is very hard to fathom.
Service:Repair cooker / hob / oven
Jonathan attended to sort my cooker out. An extremely prompt and customer orientated service and a nice chap to boot. If my excellent experience is an example of the general service experience for his customers then the low mark review I've seen in a different Google review of this business, is very hard to fathom.
Service:Repair cooker / hob / oven
Annie Ogden
Dec 27, 2021
Report
Positive:Punctuality,Quality,Responsiveness
Jonathan has responded v promptly on both occasions Ive called him out. The first time he fixed a gas hob, most recently he told me it would cost more to repair my old fridge-freezer than to buy a new one. Prompt, trustworthy & pleasant service.
Service:Refrigerator repair
Jonathan has responded v promptly on both occasions Ive called him out. The first time he fixed a gas hob, most recently he told me it would cost more to repair my old fridge-freezer than to buy a new one. Prompt, trustworthy & pleasant service.
Service:Refrigerator repair
David Newnham
Sep 09, 2021
Report
Positive:Professionalism,Punctuality,Quality,Responsiveness,Value
Excellent! Jonathan fixed the water heater on our dishwasher, and we were so impressed we'll be asking him back to service our gas boiler and to install a new cooker. Punctual, friendly, reasonably priced and with a wide range of skills (electics, plumbing, gas), he's a real find.
Service:Dishwasher repair
Excellent! Jonathan fixed the water heater on our dishwasher, and we were so impressed we'll be asking him back to service our gas boiler and to install a new cooker. Punctual, friendly, reasonably priced and with a wide range of skills (electics, plumbing, gas), he's a real find.
Service:Dishwasher repair
Clare Savage
Jul 21, 2021
Report
Found Jonathan to be quick, efficient and very professional. Had to replace the heating element in our oven, gave us knowledge and extra info about the problem which we were not aware of before. Excellent service.
