Business Details
Expert Appliance Repairs and Sales in Stowmarket
Established as a local family-run business, D K Appliances specialises in the repair and sale of all makes of domestic appliances. With extensive experience in both retail and repair sectors, we provide customers with new and quality refurbished appliances, ensuring longevity and reliability. Our team delivers fast, efficient service, prioritising honesty and value for money. Operating since Dean took ownership eight years ago, we have built a reputation for professional sales and trustworthy repairs.Our service covers multiple areas, supported by testimonials highlighting our reliability, expert craftsmanship, and customer-centric approach. Flexible appointment times and a friendly team ensure a seamless experience, while our commitment to sustainability through refurbished appliances aligns with modern environmental values. We pride ourselves on transparency, offering clear advice on repair or replacement options tailored to individual needs and budgets.
Services
Appliance Repairs
New Appliances
Refurbished Appliances
Spare Parts Supply
Maintenance Services
Washing Machine Repair
Fridge Freezer Repair
Tumble Dryer Repair
Oven Repair
Dishwasher Repair
Highlights and features
- We offer fast, efficient service with honesty and value for money.
- Our team provides expert advice on appliance repairs and replacements.
- Flexible AM/PM appointments avoid all-day waiting.
- We sell quality refurbished appliances to reduce waste.
- Proven reliability with testimonials from long-term customers.
What people say
Reliable and professional
Quick and good value
Friendly and approachable
Go the extra mile
Trustworthy repairs
Services
Appliance Repairs
We provide expert repairs for all domestic appliances, including washing machines, fridge freezers, and ovens. Our experienced engineers diagnose faults efficiently, offering cost-effective solutions to extend appliance lifespans. Customers benefit from transparent advice on whether to repair or replace, ensuring value for money and reduced environmental impact.
New Appliances
Our showroom offers a range of new domestic appliances, including washing machines, ovens, and dishwashers. We guide customers through specifications to find the best fit for their needs and budget. New appliances are typically delivered within a few working days, with expert installation support available.
Refurbished Appliances
We sell high-quality refurbished appliances, providing an eco-friendly and affordable alternative to new models. Each item is thoroughly tested to ensure reliability, helping customers save money while reducing electronic waste. This service supports sustainable consumption without compromising on performance.
Spare Parts Supply
Our shop stocks a variety of spare parts and accessories, including vacuum belts, filters, and heating elements. We advise on compatible components to ensure correct replacements, saving customers time and money. Parts are available for immediate purchase or online ordering with expert guidance.
Maintenance Services
Regular maintenance checks help identify potential appliance issues before they escalate. We educate customers on spotting early signs of faults, such as unusual noises or smells, to prevent costly breakdowns. This proactive approach enhances appliance efficiency and longevity.
Questions
What areas do you serve?
We cover Thetford, Diss, Eye, Bury St Edmunds, Stowmarket, Ipswich, and surrounding areas in Suffolk.
Do you repair all appliance types?
We repair most domestic appliances including washing machines, fridge freezers, ovens, and dishwashers, but no longer service vacuums or microwaves.
What are your opening hours?
We are open Monday to Friday 9am–5pm, Saturday 10am–1pm, and closed on Sundays.
Do you offer refurbished appliances?
Yes, we sell quality-tested refurbished appliances as an affordable, eco-friendly alternative to new models.
What is your call-out fee?
Our one-off call-out fee is £65.00 (inc VAT), covering all labour costs for repairs.
Can I get spare parts advice?
Yes, our team recommends compatible spare parts and accessories for your appliances, available in-store or online.
Reviews (3)
J. R.
Sep 23, 2021
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Terrible experience, never delivered the appliance when specified, argued the delivery date when called, still didn't deliver, then turned up unannounced on a weekend when no one was home . Applicance still not delivered after 2 weeks and we are tired of the excuses . They left our 80yr old mother with no fridge for 2 weeks, we eventually had to go and buy one somewhere else. I strongly recommend avoiding these people at all costs.
Ruth Bolger
Jan 08, 2021
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I can't praise DK Appliances enough. They came out an fixed my washing machine in no time. Professional at all times. Will definitely be using them again, but hopefully not anytime soon 😁
Bill C.
Nov 10, 2020
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I rarely write reviews unless I receive excellent or exceptionally poor customer service.. In this case it falls to the latter... I ordered an $7,700 refrigerator from these guys and the only time they could deliver it was the 4 hours of the week that I wasn't available (despite only being 34 mi away). I was having knee surgery that day told them I would be unavailable until 12pm and rather than try accommodate they proposed the end of the following week. We let them know that we were available anytime prior to their window but would be out of town the new proposed t day. They refused to budge
